Ordered from DoorDash and it took them an hour and a half to make my food, they are always slow even when I go through drive thru, I def. Had to tip my dasher more so it could make up for the time and money lost on his end! Wish DoorDash would let you pick the location of Wendy's so I did not have to get my food from this one read more

absolute worst Wendy's ever! do not go here unless you want to wait an hour for your food!

This place was the worst Wendy's chain I've ever encountered. Let's start with all the wrongs. 1.) sweet tea tasted like it was sitting in dirty water 2.) fruit flies inhabiting the ketchup dispenser 3.) we ordered baconators and got a single cheeseburger 4.) we then ordered a double cheeseburger only ketchup, then watched her put mayonnaise on it and say double cheeseburger no ketchup. OH and there was no bottom bun on it. 5.) we watched them prep the burger on the literal table 6.) nasty bathrooms 7.) workers had poor attitude and couldn't care less 8.) didn't get dressing and pecans after ordering salad (after we had to wait extra) read more

Wendy's - Burgers Near Me - Erie, Pennsylvania

I should have listened to the reviews. This was crazy slow and messed up. I can't even begin to describe how bad it was. Very few customers, and plenty of people working. I have no idea what they were doing that took so long. read more

Yet again, arrive at 11:36, sat in line for over 10 minutes with two cars in front of me. My entire order was jacked, I say entire order out of humor since I only got a #1 Double sandwich. No tomato / no pickle. I received a single with both toppings on it. Crap attitude from employee during ordering and paying so I didn't even bother to get it fixed, and having to get back to work. This place needs a revamp of employees and service. Unreal. read more

I would leave a zero star review if I could. Went to this Wendy's for lunch today, we got our food after paying, and immediately noticed our burgers were missing. So we parked, I went in the restaurant , and told them my burgers were missing. Show them my receipt , they didn't ask me to bring the bag in, so I went back out to my car , got the bag, and told them that my fiance had eaten her small fry while she was waiting for me to return with our double stacks. They then basically called me a liar because I didn't get my sandwiches. The only reason I didn't bring the bag in the first time is because I walk with a cane, and am disabled . Upon leaving the dirty establishment, I slipped on the floor dropping the remaining food that was in the bag. Good job wendy's, got me for $10.60, and all I got was the two cokes, and to fall on your greasy floor, and humiliate myself in front of all the customers , after being made to look like a liar by the staff . I paid, and they made a mistake. All they would have had to do was look at their video, and they would have seen that. All they had to do was apologize and replace my burgers. I will never go back. read more

Tried to go through the drive-through last night and we sat there with 2 cars in front of us for over 15 minutes. We ended up leaving. When we left they only managed to take 1 order. This definitely is not fast food! read more

Wouldnt recommend this location to anyone ever. Dining room is constantly closed early or opening late. I've entered the dinning room to be told that the lobby and dining room were closee and that I would have to leave. Worst customer service ever! read more

I have had the absolute worst experience due to customer service in my entire life. I am extremely disappointed in the service I received along with my friends. We were the only ones in the store at the time who were being getting treated poorly. After leaving, our orders were not what we asked for, and the absolute rudeness of the cashier was quite unacceptable. I will never be returning to this Wendy's. I would prefer to have more respect than what I was given read more

I prefer Wendy's salads over McDonalds, and like the baked potato options, etc. It's a real shame this location doesn't have a system to make breakfast or lunch go smoothly. It's ALWAYS a real wait. I've made the lunch run for coworkers at least 4 times in the last two months and each time I stood in line for 10+ minutes. They're so rushed you have to stand there and double check your food before daring to step out of line. It makes you feel like a jerk, but you step out of line and it's another 5-10 minutes. I wanted to give them multiple runs to see if it was an occasional thing. It's NOT. McDonalds by St Peter's Cathedral has a new drive through system that gets you in and out in seriously 5 minutes. I've done it quite a bit, and it's that fast every time. Sorry Wendy's, your food is better, but you need to pick up the pace. Lunch time minutes are too precious. read more

Went around 9 at night. There was a few customer sitting and eating and one waiting for his food at counter. My family and I waited at register for 5-10 minutes and no one would wait on us or even acknowledge us. There were several workers they would glance over every once in awhile but couldn't be bothered to separate from their conversation or paying with the ice to take our order. We finally left to find a different place fo eat. I understand if they had been busy or were short staffed. However neither of those were the reason. read more

Check out this restaurant! An employee named Sharon da served me. She was awesome! Polite, smiled, made my day better by having came here. Order took a little bit, but seeing her in action made the wait that much better. This place has improved since my last visit some time ago. Maybe the next visit should not be so long away. read more