My nephew went here to get some links taken out of his watch. My sister was looking for some jewelry for her daughter-in-law. After going to several other stores, she decided to try Werkheiser jewelers. My sister ended up finding a bracelet from the estate jewelry and a ring. I bought a silver necklace from the estate jewelry section. Very happy we went to see what they had. The large dog is friendly and was not an issue read more

Werkheiser Jewelers - Silver necklace - Jewelry Near Me - Bethlehem, Pennsylvania

We were selling old and or out of style gold and silver. Staff were careful and thorough. There's a beautiful white husky in the store at all times you are afraid of dogs. You should call them first and let them know to put the doggie away. read more

We've purchased a few custom items from here over the years and had older jewelry repaired. Service is always friendly and fast. The final items have met or exceeded expectations, generating smiles and tears of joy. Recently brought scores of items from an estate for help determining what was costume and what was real. Two employees spent an hour carefully examining each piece, testing many. Provided us with peace of mind. P.S. Dog is friendly. Very much so. read more

I found a treasure! Everyone one was very helpful. Owner cracks me up. I love this place read more

Werkheiser Jewelers - Got this for me! - Jewelry Near Me - Bethlehem, Pennsylvania

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I'm not a person to bring about negative energy - but my experience with this jeweler should be known to those considering their service. On 1/16, I brought my engagement ring in to get a quote for resizing (down 1/2 size) and prong retipping. Four days later I received a reasonable price quote via phone and authorized the service. I was told the ring would be finished in "about a week." Upon close inspection of the receipt, I later noticed the saleswoman incorrectly labeled the size (down ¼ size). I called back to correct this, but was lucky to have caught it, as the man calling with the quote did not confirm the size. A week and a half later I called to inquire about the status of the service and the man told me the ring wasn't finished and that "maybe the jeweler will get to it today." Another week and a half goes by, and I called again for a status update. The woman couldn't tell me anything because they were unable to get the safe open. I waited for a callback, and a different woman informed me a diamond fell out during the polishing process and they needed to get a shipment of replacement diamonds in, which was delayed from the storm. She informed me the ring will be ready in 5 days (2/10), at which point I would receive a call. On 2/10, I received no phone call. I called instead the next morning, at which time the woman informed me my ring was ready for pick up. I arrived there less than an hour later, and as the saleswoman pulled my ring out, she stated a diamond was still missing. I had driven down there for nothing. No apologies offered. My ring was finally ready on 2/12, almost a month after dropping off. I wish more communication was given about the whole process. It was stressful to be given inaccurate time frame estimates that interfered with engagement photo planning. The staff attempted to make polite conversation, but this felt disingenuous as they didn't really seem to grasp how this would have been a very unpleasant experience for a new customer. Any kind of acknowledgment about time wasted, inattention to detail, and unreasonable promises would have been appreciated. I hope in reading this review, perhaps that will occur. ...It should also be noted that the shop dog is absolutely adorable. read more

Do helpful and beautiful designers, had some rings combined and redesigned, came out absolutely beautiful.

Werkheiser's has been so incredibly helpful and friendly throughout the wedding planning process. Their staffing is super great, and we've loved working with them to pick out our rings, customize them, and get them in time for our wedding/proposal. Overall, great service, friendly staff, educated recommendations, and reasonable price! read more

I had some gold to sell and was driving by Werkheiser on 378 and decided to let them give me a quick quote. I have sold gold before and usually I mail it to a online site that posts the prices they pay. You'll find that on one does that. Anyhow, I go in, and the place is strewn with dog toys and a big white dog is lying in the middle of the store floor. Two different sales people tried to test the gold, the first guessed "gold plated?" she said. The second says, "its testing as 18K". I said "your test must not be accurate enough", took my things and left. I mailed the items to the online site. A couple of days later I got the report and offer from the site (as I expected): 24 K gold. Either Werkheiser is trying to rip people off by telling them they have 18 K when they really have 24K, or if they just don't know what they're doing/inaccurate testing. I would not recommended for selling gold or anything to Werkheiser but shopping there might be fine, I did not go there to shop for jewelry, so I can't comment on that. read more

My wife and I are on a trip and used the gym...wife decides to go window shopping at Werkheiser Jewelers......I'd like to thank everyone at that store!...she came out happy! very happy! i'm happy, wallets happy...she found a necklace that well let's just say makes her eyes glow. Thank you!!!! we will be back in the summer. read more

I called them about a lobster clasp repair/replacement and the price I was quoted was right on others in the market, plus I have been in there before just looking. I thought the owners having their uber-friendly dog in the store was lovely, and made it feel very homely in there. I will be happy to update this review after service, as I am certain I will be taking my repair job in there this week. -Brian read more

If you're looking for a super friendly place with top quality ring/jewelry without annoying sale people, Werkheiser is the place. I could not be more happy with service I received from everyone there. They took the extra time to find the perfect engagement ring for my wife. So glad I found this place!! read more

If you are looking for a small town, boutique feel when shopping for wedding and engagement bands, this is your place! The staff at Werkheiser is not only friendly and accommodating, but they went above and beyond to create a custom mold for our wedding band after a few bumps along the way. Beautiful craftsmanship, quality and overall experience. read more

If there was negative stars, that is what I would choose. I opened the door to find a dog laying in the way, and the lady said for her to move. Upon walking in, the lady was working and laughing with the exiting customer. I got up to the desk, and she said how can I help you. I said I wanted to see what I could get for two rings. Her response was "oh". She was laughing and talking to the people that were in the store. Not one word was said to me, but how much she would give me. The amount she would give me was a very low ball amount, and I was offered 150.00 more somewhere else. I would never return to that store again, I felt discriminated against. My advice is if you don't have the money to purchase, do not enter that store. I read a prior review that was from 2012, and it looks like no much has changed. Dog laying on the floor, toys on the floor, ignorant people working there. I try and spend my money on small "mom and pop stores", but not to this one. read more