Went in to get my broken watched fixed ended up having more problems then I originally planned for…read morestill only charged me 8 dollars to reconnect my band and adjust it while finishing in 20 mins or less excellent service

I often go here to replace watch batteries and the associates are always helpful and knowledgable…read more Recently, I brought in several watches, some requiring more effort due to type of watch and Deborah was super, taking real care with each one. I was very happy with the result. Would definitely go back for battery replacement and to purchase merchandise.

Fabulous service, great pricing, timely work, and professional all the way! They treat you like the…read moreway you'd want all businesses to treat their customers A++

Don't tell the truth. Way overpriced. Don't know when they're open or closed. Went there many years…read moreago. Service was great. Pricing was fair and things have drastically changed.

Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.

A long-time user of Yelp, but I've never written a review. Needed to write my first one because of…read morethe amazing service I received here. The owners are incredibly friendly and went above and beyond to help me find what I needed. I came into the shop to buy a nameplate necklace for my wife. Wasn't sure if they would have them. To my surprise, the owner makes custom jewelry himself! He literally went to the back of the shop and handmade a beautiful pendant with my wife's name. I couldn't believe the level of craftsmanship and skill. His wife was also so nice and helped me pick out a Figaro chain for myself. Did not anticipate picking one up this trip, but the value and quality exceeded my expectations. I would 100% recommend this spot for a special gift. Trustworthy and reliable.

It's always scary buying online, let alone buying a luxury watch on line. Well,…read moreVince and Timepiece perfection set my mind at ease. Vince was professional and knowledgeable. And at a price I couldn't beat. But most importantly they are honest. I received my Rolex Datejust 41 the exact day I wanted it delivered and in mint condition. I live on the opposite coast in CA and will not hesitate to contact them first to scratch my next itch. Thanks again Vince and TPP Sincerely, Blair Stewart

Reached out to Dan at Time piece perfection on a specific high dollar watch I was looking for. I…read morewanted to trade my used watch in. Dan made the numbers work for me. He Swapped out the leather band to a stainless steel band and fedexed the watch to me overnight. Incredible business owner, extremely professional, looking forward to doing more business with in the future!!

I live in Florida. Which has only 5 Authorized Rolex Dealers in the state. 18 months ago I reached…read moreout to the five dealers, to express my interest in the Rolex SS Submariner Date Only one, of the Five Dealers, had the courtesy to respond to my text from the Rolex website. That was Hamilton Jewelers, and to my surprise it was a Ms. Cassandra McBride who was their Rolex liaison, located in their main Store in Princeton, New Jersey. I followed up with a phone call to her , at the Princeton NJ location It was a very delightful and informative experience . Ms. McBride reviewed my information and explained to me , all the great details about the watch and it's current market availability , but assured that my interest in the watch would be noted and would keep me informed. I told her I frequently visit New Jersey several times a year. On, one trip I went to the store and personally introduced myself to her, had a very nice informative and friendly conversation with her, a very nice customer service experience . I would during the 18 months, text her to reaffirm my interest, and she would always reply quickly , reassuring me, and expressing hope for good news in the future. On December 3,2025, she texted me. And asked if I was still interested in the SS Submariner Date, ironically I was in New Jersey for a social event. I called her back , and reaffirmed my interest, and we laughed that I was in New Jersey. She said she hoped to have good news in the upcoming year. The next day she called and to my surprise said the watch was available. I was ecstatic, we made plans for me to come to their Hamilton Jewelers store in Princeton on the 5th of December. At that time she made me a wonderful presentation of the watch, explaining all the details. It was like Christmas with an old friend. My dealings with Ms. McBride and the Staff at Hamilton Jewelers, was a wonderful experience. The Extraordinary Customer Service, I experienced with Ms. McBride and Hamilton Jewelers, is very rare these days, and I will not forget it.

My experience with this Rolex Authorized Dealer has been disappointing due to what appears to be an…read moreunfair and opaque spending profile system. While the staff is courteous and the store is well maintained, access to desirable Rolex models is clearly tied to prior spending on unrelated items rather than genuine brand loyalty or expressed interest. This expectation is neither transparent nor consistently communicated, leaving customers to guess how much they need to spend before being "considered." For an authorized dealer representing a brand like Rolex, this practice feels exclusionary and undermines trust. I recognize that demand exceeds supply, but using vague spending thresholds instead of a clear, equitable allocation process creates a poor customer experience. Greater honesty and fairness would significantly improve confidence in this store. *Update: Thank you for taking the time to call and explain your Rolex allocation process. I understand how allocations work, however my review reflects my personal experience as a customer, including communication and overall transparency during the process. It was written honestly and without malice. At this time, I don't feel it would be appropriate to remove the review unless my experience itself meaningfully changes. I hope you can understand my position. I do appreciate you reaching out and wish you and your team the best moving forward.

Took my watch in for a battery replacement. The battery was not staying in place for me, and I…read morecould not get the back of the watch to snap back on. They put a new battery in, got the back of the watch back on, and the watch is working again. Fair price, too. Have been here before to sell some costume jewelry, and some sterling, and I thought I got a fair payment for that, too. Pleasant interaction with the staff. Five stars.

We went searching for a gift for our soon to be daughter-in-law. After checking out a few other…read morejewelers, we made it to Westgate Jewelers. Although the place is anything but fancy, they had a large selection to choose from, both new and estate, and a wide range of prices. The employees were helpful, knowledgeable and friendly. The place is a little unusual of a location but worth checking out.

From the moment we entered the store the entire staff was courteous and professional. Our salesman,…read moreGreg is knowledgeable and friendly. The transaction was without pressure and the service after the sale was completed has been exceptional. Highly recommend working with 1916.

Eddie is super helpful. Went in on a whim and he was able to help me find a couple of great options…read morethat I'm on the waitlist for now. Big facility, clean, and employees seem to like their jobs!

So back in the beginning of July 2025 I brought my antique mantle clock to this guy and asked if he…read morecould fix it. He said to come back in at the end of August or the beginning of September because he'd look at it again as he was booked up. Now mind you...he thoroughly looked at the clock inside and out and told me to bring it back.....which I did today. The minute I took it out of the bag he says "Oh...I don't think I work on these anymore." Then opened up the back looked at it again and said, "Yup...don't work on these anymore." I was more than flustered when I asked why he didn't tell me that back in July and he just said "Well I worked I them back then." No apologies for the inconvenience...nothing. Then he said he thought a guy in Nazareth works on clocks like my mantle clock. I asked for the guy's name and he said, " I dunno." I said thanks for nothing and left. I was more than a little upset being I woke up early to take this precious piece of my family history to the Fair Grounds to this joker in the hope of it being fixed and finally hearing its chimes after it being silent for so many years. DO NOT take your precious pieces to this place. This guy's personality is a total turn off.

Have owned a Loricron 4/4 Westminster regulator wall clock for decades that suddenly stopped…read moreworking on Christmas. Called shop on morning of Saturday 1/4/2025; brought the clock in circa 11am; repair person diagnosed the problem on the spot; even had an upgraded replacement mechanism in stock; received a call around 1:30 PM the same day that the clock was repaired - simply outstanding!!! The clock is working perfectly, and the new mechanism has more features than the original. Repair person even took time to explain the new mechanism operation; gave me some tips along with instruction sheet for proper setting and battery replacement. They even offer a 1-year warranty on the repair with proof of purchase. Tough to find a clock/watch repair person these days, let alone one that seems to know what he is doing. Couldn't be more pleased with the service even though some might find the repair cost a bit pricey (you get what you pay for IMHO). Am looking forward to many more years of use on a model of clock no longer in production that we just love.

Staff was extremely helpful and quick with the service I needed. I will be coming back here for…read morefuture jewelry repairs and purchases. Everyone was professional, welcoming, and made the process very easy. Highly recommend.

Awesome customer service to get my watch band fix, super polite and a quick turnaroundread more