We accompanied our son to get an order for a Hepatitis test from this facility we were welcomed with open arms for first timers by the front staff and the nurse who called my son in to take his vitals was very pleasant and has answered all our questions even tho she was busy she took time in taking care of my son her name Natalie and we noticed that she will devote her time to any patient preparing them and letting them know that she will call them back as soon as there is a space in one of the exam rooms. The doctor was also great in accommodating all of our needed requests and was also kind enough to issue prescriptions for my son. His name is Dr. Le he is a doctor who understands the issue and will take care of you so you will get well! Thank you Wesley Health for hiring nurses and doctors who are responsible and caring! read more

Wesley Health Center - Medical Centers Near Me - Norwalk, California

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Inconsistent service. It's a runaround here. Lack of communication, They did not address my needs! Care quality is not satisfactory. As far as the type of care that my husband needed, they would not provide it. There was no MD on staff to write a not so that he could apply for disability. He was referred to another Wesley clinic to receive the note and was blatantly denied. Communication could improve. We received mixed messages for something as simple as general care. read more

Excellent quality care, this clinic is highly underrated. I give them 5 stars and the speed at which you can book an appointment is very impressive and very quick. I highly recommend this clinic. Friendly staff and courteous. GGUZMAN read more

There is a reason why health care in the United States ranks dead last out of all the countries in the world. This "health" center is the epitome of how to show how little you care for the patient. The people there are just there to get a pycheck and go home. I should know, I see it firsthand and know exactly how these people respond to we the patient. I had a scheduled call today with a doctor and I got a text from Wesley thanking me for scheduling the call at 4pm, the typical message that you get AFTER you've had the call. Here's the thing... NO ONE CALLED! I was left in the lurch. I was discarded. I was ignored. I was forgotten. No message to reschedule. No email. No nothing. And this was a very important phone call because I'm running out of my meds and only this doctor can renew the prescription. I haven't felt so abused by medical personnel in my entire life. On top of that, I have a gastro referral that NEVER CALLED ME to let me know about it! It's been a week and a half! No call. No nothing! I was told to call the number in Monday to find out about the referral as an afterthought. I was given the number, told to call on Monday, and that was it. Health care in the States us ridiculous. The people who work in the field should not be there. They should be doing something other than taking care of patients, people who may be on the brink of death waiting for a referral that is left in limbo because they wanted to clock out and go home to go clubbing or dancing or something. And health care is even worse in California. I haven't found a hospital yet that cares about their patients. Not one. I lived in Thailand for 11 years and their government hospitals had more caring people working there, trying their hardest to help the foreigner sitting across from them. Here? Nope. You're just a number. You're just an annoyance to those who have to help you because it's their job. read more

They obviously don't care about reviews, i've hated the service here, but reading the reviews at least I got a giggle out of it, if you're there for the doctors, there service is great if you're there for the dentist it's always bad. I've been coming here for five years and for most of it I was under age and now have had to come by myself. If you have to make appointment make it in person because they DO NOT pick up the phone, and the times I've gotten picked up they've hung up on me lol. and when you're there they act like it's not their job to attend to you. Worst service. Honestly, if this is your only choice, go to one in a different location. read more

My son has been coming here since he was 1 years old & he's 5 now. In the earlier years this place wasn't of my liking, I always had to wait 1hr before even getting called to the back. His doctor was always late or never there !!! I switched his doctor around the age 3. They went under construction for a bit & when they started taking patients again the experience was so much better ! I love my son's new doctor, she pays attention & gives great advice . The waiting room is really nice now, Wait time isn't long anymore. Pretty decent clinic for getting check ups & physicals for my kid . read more

The most horrible clinic that there could be. I have been trying to make an appointment for the past 2 hours, she answered, put me on hold for 45 minutes, then hung up. I have been calling again and there is no answer. The girl that answered already had a horrible attitude. If you don't want to do your job, then don't work there. Horrible! I never get frustrated but this place did it. read more

I would give -5 if I had the choice. The customer service is so bad. They are very rude and very unprofessional. Never coming back.

Dr Nancy Kelly is amazing. She has gone out of her way to make time for me and give me the help and attention I need. She is a wonderful doctor and a great person as well. I'm happy to have her as my primary physician read more

Just started coming to this location for dental care and I like it staff is friendly

Front desk girls are rude and not friendly at all. They don't explain correctly they rush and have an attitude.

They forgot to put in my referral, never got blood results , very unprofessional . The doctor wasn't a real doctor, had to put in a formal complaint read more

One of the worse place ever. All the receptionists and call center people are very rude. I left many voicemails to call back never heard back. Waiting on the phone for hours and no one comes online. I have wasted so much of my time here. They're not professional at all. I wonder what are their background education? I'm reading all reviews and it's a shame how bad all the reviews are, they're not professional the way they talk. read more

I came in for a test. The process has become faster but at the expense of patient's privacy. Please be aware that they will put you in the inside lobby and take your vitals while everyone is around. There is no privacy to answer the yes or no questions or take vitals. There are no curtains either. They just have one divider and everything else is open. It is a HIPAA violation and will be reporting to the appropriate channels. read more

I don't understand why the last few times I've ever tried to make an appointment there's literally " none available "" and at any of your locations too. Past and only 3 times I needed to go in the past 6 months "" none available, you can try walking in 8 and hope they see you but that's if someone cancels" I went untreated waiting for so long I went to the e.r, second time was my family friend who is a Dr. And helped me out, the third I guess I'll run the bill and go the e.r again. read more

I was treater horribly there. I went three weeks in a row and no supervisor, administrator, or director present... or at least that was what I was told... then when I was standing out side and was about to get ready to start recording, one of the Secerity threatened to brake my iPhone. Some one needs to take a serious look at this clinic. read more

I'm very disappointed in this Health Center. My daughter went in to get seen by a doctor since she had pain and she couldn't get seen that day she had to get another appointment for her to see a doctor. And then to top this off they lost my daughters CA ID idk how this happened but it did. The worker that had it is no longer employed there I'm sure he kept it. I don't recommend this place its horrible with bad service read more

Terrible service. Long waiting time! Literally waste all my day here. And the employees, nurses are very rude. Also leave you waiting so long just to schedule an appointment and receive a call back. read more

This place is ghetto, please dont come here. If possible schedule an appointment elsewhere that accepts your insurance. There's literally no privacy while taking Vitals nor an "office" to wait for your doctor since its being renovated. Its hot outside and those tacky white tents do nothing to help with the heat. read more

Worst place to come to. None of the nurses know what they're talking about , they all tell us different things, they are rude and the front desk has the worst attitude and service i've ever seen. Everyone in there looks miserable and bitter, if the girls don't like their job they shouldn't be there. If i could give no stars i would. read more

Its my 3rd visit to this place. Not happy to come back but untill my insurance transfers me I will have to keep my appointments. 1st- 40 minute wait to make a phone appointment 2nd -Once your in they (staff) will asume because your brown you dont speak English 3rd - the Staff will ask you personal questions at me via her app- I guess. (I had already done that myself) 5th - so far I've been waiting for 1:30 minutes to see my Dr. . 6th- no sitting room, people are stranding , Me I'm sitting on a side table waiting for a seat to open up . 6th -staff at the front desk is not really polite nor friendly. They make you feel like your not priority your interruption the conversation. read more

Dr Baig is a great unfortunately her front office staff lack the experience required to effectively communicate with patients.

I had my prenatal care at the Norwalk clinic I submitted my documents for disability in January my baby is 2 months old & I have not received any benefits they told me the dr office submitted incorrect I've been trying to get a hold of the office and no answer I can't walk in i ve left numerous messages and no response I'm getting eviction noticies worst service ever! read more

I'm not sure why this place has such bad reviews. I have been here a total of 5 times now and sure there is a wait but the quality of care is unmatched. I have seen three different doctors here and each one of them listened to all of my concerns and did not rush me. The nurses are all very friendly and nice. The front office ladies are very helpful. They are going through some sort of construction and are doing vitals outside for patients. I have had zero issues here. I read a review where someone complained and said they where going to report them to the proper "channels" for HIPAA violation but to the same point, people have a choice of where to go and if you are not happy or felt your privacy rights were violated then why continue with the visit, assuming you did. It just doesn't make sense. Go somewhere else and let them take care of people who truly want to be taken care of. I'm sure the nurses are not happy being outside working in our current California climate, but they are still there to help patients and the community. I feel they are doing the best job!! read more

The receptionists were previously prison workers. Why did they forget that they now work in a clinic where people go to see their illnesses or medical treatments? But from the reception there is horrible treatment. If you were a little prepared you would know that health begins with the mind. And if they are already treating you badly, how can you start to feel good. For example, I had eggs and avocado for breakfast. and I got indigestion because of the bad time I had since I arrived at 9:30 for my appointment but I spent 15 minutes trying to find where to park. I told him I had a problem but it wasn't worth it. I think the lady with the computer near the wall should apply for a job at a state prison. where people have no rights and can treat you however they want but supposedly we live in a country that has world power but it is sad to see these attitudes in 2024 with so much arrogance. On the other hand, dentists and doctors. and some members of the internal team are good professionals, very few employees but they are very good. And education is noticeable in some!!! but at the reception you should know that being polite does not prevent you from being brave. His greeting and farewell is the grimace. @j@m or ujum she is more generous with her pets read more

Dr neelima kumar is the best dr i ever met ,she listens so patiently ,she takes care patient as her family ,she is down to earth which makes patient feel that i am in good hand also the nurse and all staff even refrel department helped me a lot with my mom ,i highly recommend dr neelimakumar and her team ,thank you dr and your team read more

This clinic has been my primary care provider for a while now. The girls that work here are very personable. Doctor Patel is great. The wait time can sometimes be excessive. Parking is terrible. More employee cars than patients. read more

worst place, staff is so rude to patients and drs. Waited 3 1/2 hours to be seen. Dont waist your time. read more

1) I don't understand why they would ask you to come in 30min before your actual appointment just to wait an additional 1:30 min. 2) Only one out of the five receptionists in the front actually does their job correctly and has customer service (The one all the way to the Left by the wall) The rest of them have attitude and seem to hate their job. 3) I've been here a total of 4 times. * 1st time I waited 1:30 min just to be introduced to the Dr. * 2nd time to get my Labs done which I waited 2hrs. * 3rd time for a vaccination they told me over the phone I would be in and out, I waited for an hour went to complain to the receptionist she then looked at the time I checked in then ask me to sit down she would check with the back office , as I sat down I heard her tell the other receptionist "You didn't even check him in" she then walked me to the back room were I waited for another 30 before finally getting the vaccination. * 4th time For my physical I came in 30min early for my appointment like they ask me to. To my surprise the clinic wasn't packed (Tue) not that it mattered because I waited 1:30. After seeing other people get treated before me after they only waited 20/30 min I had enough and told the receptionist that I was leaving. I WOULD NEVER COMEBACK TO THIS PLACE!! Yeah I understand it's a community clinic but they could do a lot better job with hiring competent people to do their job correctly. read more

Look for a well reviewed clinic. Chose this one Bc of the location but i REGRET it!. BEEN WAITING OVER AN HOUR IN THE WAITING ROOM & there were only 3 people when I got here. Haven't been seen since December.. it is now JAN 25th.. my third time coming for heart problems & all they have done was take blood. I came here in November 2021 That have done nothing to help read more

Worst place to go. The front desk are rude and the worst they I made my appointment and the doctor canceled on me 3 times in a week and 10 minutes before my appointment definitely the worst clinic ever they really need to work on respect for their patients read more

Realizing this place isn't like it use to b anymore. Definitely need to find a better Doctor office. These ppl canceled my appointment for a yearly physical 3 times and all they know how to say is sorry. On top of that, I personally think they cancel other people appointments without telling them to squeeze someone who doesn't deserve it in. Not cool. They don't think of the importance of other peoples health obviously. read more

Had an allergic reaction from something i dont know so I had to set an appointment to find out what it was. Talked to a dr. She was nice and sweet and transferred me to one of the staffs so I can get APPOINTMENT to get tested for allergies and he had me schedule thru a phone call? At first I was like okay he knows what he's doing. But obviously not because you can't get tested from a phone call with a doctor. LOL and he even had me do fasting before my appointment AHAHA read more

BEWARE OF THIS MEDICAL FACILITY!!! This is the worst medical crap you could ever imagine. Since 80 community care sold out to Wesley Health Center they have gone way downhill. You can't even make an appointment by Phone because nobody ever answers the phone!!!! I've been waiting months for my referral that was supposed to been given to me two months ago. Carpet doesn't care either they just passed the back. read more

0 stars. Appointment was set up close to a week and a half ago for 4pm in the afternoon. During this time, we were exchanging text messages confirming appointment. All was well until we arrived; receptionist informed us that the doctor was not in and their office tried to contact me, emphasis on the "tried". They rescheduled for another appointment in which I denied as this did not work for me, I now receive a text message confirming the appointment I had denied! Got to love the competency of this place. read more

Just to make an appointment I'm a first time patient been on hold for over an hour I can only imagine how horrible it will be if I ever actually get an appointment read more

Been coming here for my mom's appointments. Waiting is too long. For last couple of times they have been canceling her appointments without my mom's knowledge. I wonder what's going on!!!! When I ask, the stag has no idea and been telling me that cancellation is done from patient side!!!!! Would not recommend this place at all... read more

This doctor's office is HORRIBLE. They are super rude. Don't take your child here. The doctors are nice but the nurses are rude as hell and they must be making minimum wage or less. I'm about to switch my daughter's PCP thanks to their horrible attitudes. I was told that I scheduled my daughter for a 15 minute slot when a physical is a 30 minute slot. How the fuck am I supposed to know if I'm scheduling a 15 minute slot or a 30 minute slot. All I know is she needed a physical and that's what I scheduled her for. Also this rude ass nurse asked my daughter "how are you little girl" like she had an issue with her for being there. read more

WARNING... DONT COME HERE OK where to start with this horror place. To start they deserve negative stars. This place shouldn't be open. This is my wife's second pregnancy and the first place we went to for her first pregnancy PIH was awesome. Here you show up 15 -20 min early to your appointment and takes at least 2 hours to see someone. People working here have bad attitudes as if they hate their jobs. This is suppose to be a positive experience going through a pregnancy and it is the worst of the worst. DONT COME HERE YOU HAVE BEEN WARNED! We switched back to PIH and is awesome . read more

I am thankful to this facility for helping me with this rotten covid testing. My OWN Doctor is unable to test me even though I am his patient, have my own insurance and pay co payments no testing. ANYWAYS, I was able to get tested within 24hrs so thank you. Working with the public is NOT always easy especially during this freaken crazy time, everyone is on edge including PATIENTS! I had to wait over an hour, and as I sat in my car, I can hear people complaining over stupid things, things that don't need to cloud our good moments, meaning you are alive and not dead! read more