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    West 40

    5.0 (3 reviews)
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    Recommended Reviews - West 40

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    16 years ago

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    9 years ago

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    Secretary of State Facility - DMV - Wonderful new options at the DMV

    Secretary of State Facility - DMV

    2.9(103 reviews)
    3.2 mi

    If you haven't been to a DMV location in awhile, it's very confusing. You have to make an…read moreappointment and find a location with a time and date that works and that's very hard! When I arrived, there were a group of 6-8 employees outside chatting. For all I knew, they were on a break or something. So, I walked inside and one of them flagged me down and asked if I had been checked in already. Checked in? By who? Apparently, one of the outside employees does your initial check in, but based on how they were gathered outside, you wouldn't have known at all. You need to have your confirmation email or text and then they allow you inside. My second stop was at the front desk. A woman (whose name I don't know, but she had bright turquoise hair) was very friendly and kept the process going smoothly. Next, I had to get a photo taken and then wait for my number to be called. The staff at the photo area are really friendly! I can't say the staff at the numbered stations are particularly nice, at least not the one I dealt with. When I was taking the vision test, the entire left side of the vision test display was blurry. Likely a broken machine, because they look older than dirt. The woman at the counter kept yelling at me about being "slapped with more restrictions". I ended up using the machine at the adjacent station and it worked perfectly. Equipment does break and it does fail. Please check your equipment before hocking your snotty attitude at people. Luckily, this is something I have to do once every 4 years. I would not recommend this location at all.

    In and out in15 minutes. Was that the DMV or fast food . Pleasure doing business. Traded the…read moredoctor's request for a placard in no time.

    Photos
    Secretary of State Facility - DMV - Temporary placard for a broken leg

    Temporary placard for a broken leg

    Secretary of State Facility - DMV - DMV - double and triple check everything you need to bring... Better to have it and not need it... than need it and not have it

    DMV - double and triple check everything you need to bring... Better to have it and not need it... than need it and not have it

    Secretary of State Facility - DMV

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    Cook County Clerk

    Cook County Clerk

    3.7(12 reviews)
    3.5 mi

    The Cook County Clerk's office in Maywood has instituted a new policy - you MUST have an…read moreappointment if you intend to acquire birth or death certificates or marriage licenses. This is a very new, and little known new rule. There is no sign prior to entry that indicates you MUST have an appointment. That means that members of the uniformed public arrive, with the expectation to wait in line for an available clerk, obtain the certificates needed, pay and leave, as has been the customary ritual. But NOW - if you don't have an appointment, you are either turned away or told to go outside, make a call to the clerk's office - in the moment - and request an appointment. That appointment however may not be an IMMEDIATE appointment. You may receive an appointment that requires you to WAIT - possibly an hour, before you can acquire the certificates you need. If that happens, you are told to SIT AND WAIT IN YOUR CAR - until your allotted time! Really? Having a appointment, however, is still not enough - you need to also have a CONFIRMATION NUMBER for that appointment. If you happen to be a representative from a funeral home that has been sent to pick up death certificates for upcoming services - the confirmation number was likely emailed to the office manager - but not the representative that has driven some distance to the clerk's office. The confirmation number is emailed to the office manager. Whether as a representative of a funeral home - or as a member of the general public - you do not expect to be turned away, told to hang out in the parking lot for how ever long it may be, or have to make a second trip, if your wait time is too long. This is not efficient, friendly, or helpful to the public. Hire more staff to accommodate the needs of the public, as you are there to serve the public.

    Stopped by here to drop off my mail in voting ballot. The parking lot was well mapped out and easy…read moreto navigate through. The parking lot was also huge and had plenty of spaces to choose from. They had large signage outside to notify people which building the drop off box was and they were easy to read. There were a few friendly police offers outside the door directing people where to go. Since I was dropping off the ballot my process was super quick and simple. I literally walked into the building and put my ballot in the box. They had another officer inside and what looked like a few volunteers helping direct people also. Everyone inside was wearing masks and there was even a large touch-free hand sanitizer to use at the door. People were respectfully social distancing as well. A woman was holding some stickers by the box to have after dropping off your ballot which was appreciated. Who doesn't love stickers!? They make for the best post-voting photos too also.. everyone know that;) Anyway, super easy voting experience and it felt good to drop off that ballot!

    Photos
    Cook County Clerk - Voted!

    Voted!

    Cook County Clerk - Large parking lot

    Large parking lot

    Cook County Clerk - Voting drop off ballot location

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    Voting drop off ballot location

    Secretary of State Drivers' Services Facility - New location of the strip mall across the other side

    Secretary of State Drivers' Services Facility

    3.0(154 reviews)
    5.1 mi

    I haven't been to a DVM for awhile and was dreading going there for a title change. I was…read morepleasantly surprised at the changes that have been made. I went online at 6:30 am and was able to choose from a lot of appointments for that day. They had a lot of staff there and the process was seamless. All the staff I talked to were upbeat, pleasant and helpful. The whole process took about 20 minutes. Definitely recommend this facility and location.

    My daughter was not successful on her driving test; however, we were not provided with any…read moreexplanation for the result despite requesting feedback multiple times so she could understand what to improve in the future. The examiner declined to provide any details. Additionally, we found the examiner's behavior to be unprofessional. When my daughter's name was called, she approached the examiner, greeted her politely, and attempted to shake her hand, but the examiner did not acknowledge her. I also observed that while the examiner initially followed approximately 10-15 feet behind my daughter on the way to the vehicle, she then walked directly alongside the next candidate's examiner instead, which appeared inconsistent. During the test itself, the examiner spoke very little--no more than a few words--and at one point raised her voice when instructing my daughter about driving "in the middle of the road" while navigating around a partially obstructed vehicle. This interaction was upsetting to observe...do better.

    Photos
    Secretary of State Drivers' Services Facility - Even with an appointment there's a line. 7/17/24

    Even with an appointment there's a line. 7/17/24

    Secretary of State Drivers' Services Facility - Outside sign

    Outside sign

    Secretary of State Drivers' Services Facility

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    West 40 - publicservicesgovt - Updated June 2026

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