Dr. Mason and her entire staff are professional, highly competent, caring, knowledgeable, and very…read morepositive. It is a happy office. No anxiety here. I always leave Dr. Mason's office knowing that my care has been superior. At my recent appointment, my teeth were whitened. Wow, what a difference. They look beautiful, and the color is perfect. There was no pain during this procedure, and I am beyond happy with the results. Dr. Mason and her staff are super, the BEST!

Dr Mason and her staff are very kind and offer excellent service. She is very knowledgeable as well…read moreas explaining what the procedure is and is reassuring during the procedur.

It's 2022. It's been a year that you owned this business. Since 80% of your former staff has been…read morefired or suddenly quit, isn't it about time you changed the group pictures to reflect only the 2 staff members that are actually left? We prefer not to be associated with you. And fix the sign. It is about time you stood on your own without the benefit of the previous owner's good name.

Dr Bever (Bay City, Michigan) has implemented many bad practices for the billing of patients. He is…read moregouging his patients. His staff is very rude and totally lies about Delta Dental requiring a deep cleaning which is not true (they just wanted to get more money). They told me I was on periodontal maintenance, I could never get off and of course the cost is higher and they did not perform the maintenance, they just did the regular cleaning. Word has it that Dr Bever will be going to cash payment and the patient will have to contact their insurer and get a check from their insurer to pay cash to Dr Bever. Beware of this dentist and office personnel! If I could give a zero star rating I would.

Add tooth number 12 removed with a bone graft (human bone material) for a potential post in the…read morefuture. I also got a tongue tie release, I can now touch the roof of my mouth with my tongue and a side benefit is that I no longer bite my tongue with my molars either in my sleep or while eating. My tongue is now an inch longer.

I was recommended to see Dr Bobby for extreme dental problems. I have been to several dentist in…read morethe last couple years only to be turned away or sent on to someone else with not so good results. I was anxious to see Dr Bobby preparing myself to hear my case was too complicated, etc. Dr was very positive and told me he could help me. I felt so relieved. I have had two surgeries so far and have been very satisfied with the results. Dr has gone above and beyond with my care. He thoroughly explains your treatment and makes sure you understand. He and his staff make you feel comfortable. I could never thank Dr Bobby enough for all he has done for me. He truly deserves more than 5 stars!! TY

I was visiting family last month and a crown popped off my tooth. I just needed it glued back on,…read morebut I was 2k miles away from my usual dentist. So, I opened Yelp and started looking for local practices. In this small town, there were only 3 dental practices listed. 1st firm - I called. They were closed on Fridays. 2nd said they needed to assess me and take x-rays first, and then in a SECOND appointment, they could help me. I thought they were joking. I explained I just needed some glue and someone to push down on it. Nope. 2 appointments. No exceptions. No thanks. 3rd place was Aspen Dental. They fit me in the next day (a Saturday!) and were able to do everything in one appointment on a Saturday morning. Can't get much better than that.

SCAM ALERT! Made an appointment to utilize dental insurance before the end of the year. After the…read moreexam was told I needed two fillings and two crowns in addition to cleaning. Then went to the "administrative" person, who was like a used car salesman. Somehow in the time I walked the hall to her office, the treatment became two fillings, two crowns, two implants and a super-duper cleaning and the total bill BEYOND MY BCBS INSURANCE would be almost $10k and was immediately pushed to signup for some care credit account. I said we'd hold off on the two implants until after the new year when insurance would reset and my bill BEYOND MY INSURANCE was still over $2k. (Keep in mind my BCBS insurance covers the first $1,500 and provides a discount after that). When I contacted the office before the appointment for this work to be done, I said I wanted just the cleaning and fillings done and that I'd address those crowns and implants after the new year. Was told by the "administrative" person that a regular cleaning "wouldn't do anything," that they would refuse to just give me that cleaning and that I need the periodontal super cleaning that would still cost nearly $1000 BEYOND MY INSURANCE plus the cost of fillings. When I said I wanted just the fillings done then, she said she was canceling my future appointment because I wasn't having the mega-expensive periodontal whatever cleaning done. So evidently fillings are impossible here unless you're paying over $1,000 for this super cleaning to be done. Have no idea how that is ethical. It's like a doctor refusing to fix a broken leg because you didn't didn't buy the most expensive brace on Earth to use prior to your appointment. I have no problem with having NECESSARY AND REAL work that needs to be done, but when your pushed into having very expensive work done and they refuse to do the basic stuff, it's a red flag. Now it's too late to use the insurance benefits in 2025 because another place won't be able to get me in before the end of the year, so I learned a $1,500 lesson - don't go to CORPORATE dentistry outfits.

Always great and caring! My cleaning by Holli was thorough. Each step of the way was efficient. I…read morewould recommend this practice to all.

From the owner: Come in and experience Gentle Family Dentistry in a state of the art facility. Dr. Rosecrans is…read morefrom Bay City, Michigan and has been in private practice for over 20 years. A past president of the Saginaw Valley Dental Society, a current Delegate to the Michigan Dental Association Dr. Rosecrans is a member in good standing with the American Dental Association. Dr. Rosecrans attended The Ohio State University College of Dentistry where he was a member of the Dean's Honor Roll. Commitment to Dentistry Dr. Rosecrans has co-authored many books including the Dental Therapeutic Digest.

I can't speak highly enough of this office and the staff. Andrew and his wife, I apologize that I…read morecan't remember her name, were wonderful. Dr. K made me feel at ease as I have a serious anxiety with dentists. My whole experience was GREAT!!

Very friendly and professional! Love Ruth the hygienist and dentist are the best! Would recommend!read more