The crews the have are all foreigners and hardly speak English. Most of them have bab body odor…read more All I have used are very un-professional. Leave trash in my apartment hallway after dropping me off. Took me to the wrong apartment address. We're rude the whole ride.

First company tried to sell me a Life Alert system before they would allow me to arrange transport…read more Bad move. I hung up. P&L was second company I called - the driver arrived exactly on time, they were very careful, gentle, professionally moving me and delivering me to my doctor's appointment. I called them for the return trip home and they only took 20 mins to get there (hadn't prearranged as has no idea how long the appt would be). Driver and partner were nice, van was clean, everything made me feel confident I had chosen the right team.

Absolutely amazing. The hospital recommended a different transport company to get my mom home from…read moreher hospital stay. Because of her narrow staircase which has a 90-degree turn to get upstairs to her bedroom, we HAD to have a "stair chair." I called several companies until I found Cali Van. They had the specialized chair and it worked beautifully. The driver sent out, Jasur (sp?), was kind, efficient, considerate, and cared about my mom. Mom (95 yrs old) had a fractured leg and had to be handled very carefully to avoid any unnecessary pain and Jasur treated her with kid gloves. The price was more than reasonable. They were on time (actually early!). With all the stress associated getting Mom home & coordinating all the other services, Cali Van was the ONLY ONE that performed seamlessly and didn't add to my stress level. I'm extremely grateful to have found them and recommend them highly.

I would NEVER recommend Cali Van Medical Transportation! I had a scheduled procedure that required…read moreanesthesia, and I would need a driver to get me home. I contacted Cali Van and spoke with Nick. I explained the situation and my needs, as I would need no special equipment. I was informed that this is a common service they provide. This conversation took place on a Monday, and the upcoming Thursday was the day of the procedure. I was also told I just needed to give the company information to the medical staff so they would know who would be picking me up, and they would be able to coordinate the discharge time with their arrival. I used ride share to get to the procedure location. I gave the contact information to the nurse, who told me my transportation would need to be confirmed before the procedure could even begin. I was later informed they were not able to connect with anyone at Cali Van, and the voicemail was full. I then started calling and had the same result; no answer, and the voicemail was full. I'm now starting to panic because I had prepared for the procedure, and I had confirmed with Nick the date and time of my transportation need. Fortunately, I was able to find someone else to pick me up after the procedure. It's been approximately 3 weeks since this happened, and neither Nick nor anyone else from Cali Van has attempted to contact me to acknowledge their failure to be available for my scheduled pickup after a medical procedure. The lack of professionalism from Cali Van was unacceptable, stressful, and inexcusable for a company that is working with people in sensitive medical situations. Who just ignores a confirmed medical transportation appointment pickup? Cali Van Medical Transportation does!

two men an older gentleman with younger man came in this LA General Hospital Infectious Disease…read moreoffice as I'm typing they walk in here for second time being very rude to the staff and nurses with attitude about a patient shows a phone number that's not even to this office I would not recommend this company with rude drivers like these. I wish I could have taken a picture or video.

The worst transportation company. they confirmed the ride and canceled last minute because they…read morenoticed that it was far. unprofessional, poor communication and the owner is extremely rude.

I've had to arrange transportation companies to help my 91-year-old great aunt get to various…read moredoctors appointments. Often they are late, and don't apologize or seem to care. It gets stressful. Yesterday, we tried Medsafe, and they stood out from the others. They answered the phone quickly, showed up on time, the van was very clean, and the driver was really helpful. Loved their kindness and everything else about them - this is our new go-to.

This company is NOT RELIABLE AT ALL . I work in a nursing…read morehome . Residents always miss there important Md appointments due to they never show up or show up hours late!!' O STARS if I could

I highly recommend Ambiance as medical transportation of your loved ones. Two very nice men, Paul…read moreand Eric, transported my mother from Cedars Sinai Hospital to her home and did a great job, so I'm here to give them the 5 stars they deserve. Thank you for being so caring & careful with my mother. It was very much appreciated.

I had two successful journeys with this agency. The first was going from the hospital to the board…read moreand care I was going to temporarily stay and the second time was for a day journey to multiple appointments. I wanted to use this agency for the trip home but the response was simply they could not provide me a ride home without explanation. I wanted to continue doing business based on the prior experiences but it wasn't meant to be.

I agree with the previous reviews written about this company, there is NO way that I would ride…read morewith or have anyone that I care about use their services. Beware! these people have no right to be associated with the medical field and to deal with those seeking help. They are there just to take your money or should I say the insurance company money... this is not a legit medical transportation service. The driver was rude, angry and an awful driver. There was NO respect for the rules of the road and put others lives at risk. I called to report my experience and the customer service person was nasty and rude also. I will reporting these individuals to the insurance carrier and the BBB.

The above picture is NOTHING like the hazardous death trap that picked me up - with old food drying…read moreup from spending many days in the back, NOR the deficient human being that had no clue nor courtesy to clean up but drove.

Honestly, Essential Health Transportation has been a total lifesaver for my family. They handle all…read moremy mom's non-emergency medical rides to her doctor's appointments, and their level of care is honestly top-tier. She needs a stretcher and a stair chair to get around safely, and the team manages the whole process with so much skill, patience, and professionalism. My mom is a plus-size woman, but they always make her feel comfortable, respected, and totally at ease. Their transfer techniques, like moving her from the bed to the gurney or using the stair chair, are incredibly smooth, safe, and efficient. It's super obvious they're highly trained in patient care and medical transport. The drivers and the medical team are always on time, polite, and actually care. They go way beyond the bare minimum to make sure everything is safe and stress-free, treating your family like they're their own. I've even ridden along to see their expertise firsthand, and their dedication to safety is legit. I highly recommend Essential Health Transportation if you need dependable stretcher transport, mobility help, or non-emergency medical rides. Huge thanks to the whole team, and a special shoutout to Samson and Tariq for always making our last-minute trips happen and saving us from so much family stress!

accurate service price friendly Rodney Amos very helpful with the task regarding transport with…read morePapa Gary Camille dispatcher also accurate with schedule thank you guys Mr. and Mrs. Guarino and son

GMT took me to and from Keck Verdugo Hills Hospital ( Montrose, Ca)for some GI work ( April 2024)…read moreand I was delighted with professional friendly service. Nick was the driver; lives in the local area so very familiar with the trip details. These folks are great and I would recommend them highly.

From the owner: General Medical is compelte healthcare company specializing in non emergency medical…read moretransportation, ambulance, air ambulance, home health care, physical therapy, and medical home modification.

These guys are great always on time unlike other company's very kind and caring always help my…read moregrandma with bags and hold her hand over all these guys are great like I said. They really are the "BEST RIDE" thank you guys keep up the great work

I've used Best Ride since 2007 and have never had a problem with this company. Their service is the…read morebest bar none. The drivers are courteous, polite, friendly, and professional. They always pick me up on time so I am not late for my appointments, unless of course, there is an accident or something stopping the traffic on the freeway. The owner is always interested in feedback, good or bad, and he takes the remarks to heart. You can't find a better transportation company in the San Fernando Valley, I know I've tried other transportation companies and they couldn't hold a candle next to Best Ride.