GMT took me to and from Keck Verdugo Hills Hospital ( Montrose, Ca)for some GI work ( April 2024)…read moreand I was delighted with professional friendly service. Nick was the driver; lives in the local area so very familiar with the trip details. These folks are great and I would recommend them highly.

From the owner: General Medical is compelte healthcare company specializing in non emergency medical…read moretransportation, ambulance, air ambulance, home health care, physical therapy, and medical home modification.

Everything was a good experience with the entire process of this. Great customer service I highly…read morerecommend utilizing Reliability for your transport needs.

Raymond and his team are amazing. I called him the night before my grandmothers doctor's…read moreappointment in hopes that they would be willing to squeeze me in. He was very kind, patient, and explained the process completely. My grandmother was very satisfied with the service saying that the driver was kind, prompt, and even got her to her appointment and home in record time! I will definitely use this service again in the future. And suggest it to anyone in search of a transport service for themselves or their loved ones.

I had an outstanding experience with this medical transportation company. The driver arrived on…read moretime, was extremely professional, respectful, and made me feel comfortable throughout the entire trip. The vehicle was very clean, well-maintained, and the ride was smooth and safe. What impressed me the most was how caring and patient everyone was. They treated me with kindness and made sure I got to my appointment without any stress. Reliable transportation is so important for medical appointments, and this company exceeded my expectations. If you're looking for dependable, punctual, and compassionate medical transportation, I highly recommend this company. Thank you for providing such excellent service--I will definitely use you again!

First company tried to sell me a Life Alert system before they would allow me to arrange transport…read more Bad move. I hung up. P&L was second company I called - the driver arrived exactly on time, they were very careful, gentle, professionally moving me and delivering me to my doctor's appointment. I called them for the return trip home and they only took 20 mins to get there (hadn't prearranged as has no idea how long the appt would be). Driver and partner were nice, van was clean, everything made me feel confident I had chosen the right team.

This review is for the location at 27737 Bouquet Canyon Rd, Saugus…read more Fortunately, I have not needed to use this service, but unfortunately I live near this location. The drivers blast the sirens even when there is no traffic to clear and sounds as if they are just playing with the sirens like kids! It's very disruptive to the neighborhood. I understand that there are times when sirens are needed, but this seems excessive. I tried to reach out on the website and by phone to no avail.

Horrible company when it comes to billing. They are out of network for probably all insurances…read more Look at your bill carefully when you get it. They are charging me over 2800 for a claim that they didn't submit right and I am not paying. There loss and their people that they use overseas don't understand anything.

I would NEVER recommend Cali Van Medical Transportation! I had a scheduled procedure that required…read moreanesthesia, and I would need a driver to get me home. I contacted Cali Van and spoke with Nick. I explained the situation and my needs, as I would need no special equipment. I was informed that this is a common service they provide. This conversation took place on a Monday, and the upcoming Thursday was the day of the procedure. I was also told I just needed to give the company information to the medical staff so they would know who would be picking me up, and they would be able to coordinate the discharge time with their arrival. I used ride share to get to the procedure location. I gave the contact information to the nurse, who told me my transportation would need to be confirmed before the procedure could even begin. I was later informed they were not able to connect with anyone at Cali Van, and the voicemail was full. I then started calling and had the same result; no answer, and the voicemail was full. I'm now starting to panic because I had prepared for the procedure, and I had confirmed with Nick the date and time of my transportation need. Fortunately, I was able to find someone else to pick me up after the procedure. It's been approximately 3 weeks since this happened, and neither Nick nor anyone else from Cali Van has attempted to contact me to acknowledge their failure to be available for my scheduled pickup after a medical procedure. The lack of professionalism from Cali Van was unacceptable, stressful, and inexcusable for a company that is working with people in sensitive medical situations. Who just ignores a confirmed medical transportation appointment pickup? Cali Van Medical Transportation does!

Absolutely amazing. The hospital recommended a different transport company to get my mom home from…read moreher hospital stay. Because of her narrow staircase which has a 90-degree turn to get upstairs to her bedroom, we HAD to have a "stair chair." I called several companies until I found Cali Van. They had the specialized chair and it worked beautifully. The driver sent out, Jasur (sp?), was kind, efficient, considerate, and cared about my mom. Mom (95 yrs old) had a fractured leg and had to be handled very carefully to avoid any unnecessary pain and Jasur treated her with kid gloves. The price was more than reasonable. They were on time (actually early!). With all the stress associated getting Mom home & coordinating all the other services, Cali Van was the ONLY ONE that performed seamlessly and didn't add to my stress level. I'm extremely grateful to have found them and recommend them highly.

My elder aunt fell and hurt her leg a while ago, so we called WellCare Medical Transportation to…read morebring their wheelchair and van to take her to her doctor's office for her appointments because we always have trouble taking her ourselves. We have had a hard time lifting her from her bed, but the drivers with WellCare are cautious and help us get her into a wheelchair and into their van safely. I am so thankful for their help and services, their prices were reasonable and their service is always up to par. I will definitely be coming to them next time we need transportation for elder family members. I would recommend them to others because the drivers are very patient and cautious and caring. They also have gurney service, they have their own oxygen tanks, trained EMT's, and other supplies per request.

I am documenting an extremely serious and unacceptable incident involving WellCare transportation…read more As the facility social worker, I attempted to contact WellCare six separate times regarding a transportation discrepancy involving one of our patients. My calls were either completely unanswered or sent directly to voicemail, despite the urgency of the situation. WellCare transportation was responsible for transporting the patient to their scheduled appointment and returning the patient safely back to our facility. Instead, the patient was abandoned at the appointment location. When our facility contacted the drop-off location, we were informed, "These two men got mad because the patient was not ready and left." This is absolutely unacceptable. Transportation personnel becoming frustrated does not justify leaving a patient behind, particularly when they were specifically responsible for the patient's safe return to the facility. Their actions created an unnecessary and potentially dangerous situation and raise serious concerns regarding patient abandonment, neglect, and WellCare's ability to ensure the safety of the patients entrusted to its transportation services. Equally concerning is the fact that I made six attempts to contact WellCare without receiving appropriate assistance or a response. There is no reasonable justification for a facility being unable to reach anyone when a patient has been left stranded due to the actions of contracted transportation personnel. Our facility takes this incident extremely seriously and will be filing a formal grievance regarding both the conduct of the transportation personnel and WellCare's failure to respond appropriately. We expect this matter to be investigated immediately, including identifying the transportation personnel involved, determining why the patient was left behind, reviewing why repeated calls for assistance went unanswered, and providing a clear explanation of what corrective measures will be implemented to ensure this does not happen to another patient. Leaving a patient stranded because transportation personnel became "mad" is indefensible and will not be minimized or dismissed as a simple transportation error.

I was appalled that the Starco van was 2 and 1/2 hours late. My 95 year old mother was in despair…read more I kept calling and each time they said "sorry, we're running 1/2 hour late..." The trip from Berkeley to Castro Valley was traumatic for my frail mother because the van was so bumpy. They needed new shock absorbers! I am giving Starco Trans 2 stars instead of one star because the guys who picked up my mother were very friendly and cheerful. They apologized for their lateness and gave me a discount on the price.

Starco Transportation was on time at the beginning of picking up my mother-in-law for dialysis…read more Now they are more LATE than ever. It took them 2 hours to pick up my mother-in in-law from dialysis for a 3 miles to and from my home . Yes everybody gets traffic every now and then . Their will be times like that. But almost every time They are late . Also it is difficult to communicate with them because they do not understand but a few words in English. I hope they get better but for now I am changing service. Can not afford for my mother in law to get sick while she waits patiently.

I highly recommend MedWheelz for any health transportation needs! Very affordable professional and…read morecompassionate! Making a reservation was convenient...The customer service is outstanding to say the least! Rene was very kind with impeccable driving skills! He made sure that I was safe to and from my medical appointments! Great company! Thanks again for everything!

This was my first time using a transport service. I needed a ride home from an outpatient…read moreprocedure, and arranging the trip was smooth and excellent. The transport arrived on time and the driver was very personable, professional, and courteous. The transport van was clean, and like new. It was a pleasure dealing with MedWheelz and I would definitely use them again.