I called him the night before for a very early (3:30 am) ride to the airport. He was prompt and…read morearrived at 3:25 am. Very polite. I will call him again when I need a ride.

Very professional, prompt and has excellent customer service. He has serviced ChulaVista and San…read moreDiego for quite some time. He's always consistent and values his customers

Very smooth trip to airport. He showed up early and was very pleasant. Such an improvement on our…read morelast attempt to use Yellow Cab!

AK is great.. If you are looking for a solid pick up, ride, etc... AK is the guy. What I…read moreappreciated about him was he was on time, and his communication to make our ride happen, was excellent. He works through text and he is quick to respond. We had to change our ride several times and he kept working to make it work. His airport pickup was smooth. His pick up our home was early and he was on time and ready. He's also a really likeable guy with couple of young kids. I love supporting him and will now always use him for our rides. The best thing which I think we all look for with cab rides is reliability. AK rocks it. (as you can see by his many great reviews!)

The ride was okay overall, but there were a few things that could have been better. The service got…read moreme where I needed to go, though the experience felt fairly average. Communication and consistency could use some improvement. Not a bad option, but there is definitely room for better service.

I wanted to give a shout out to Mike in lost and found .. And Howie the driver. You guys are…read more awesome. Thank you so much for getting my brother's laptop back. Mike tracked the driver down with very little information. And Howie was so kind and called me right back saying he had. I can't thank you enough.

If airport rides were an Olympic sport, Jonas would be bringing home the gold. He picked up my…read morefamily of four (plus what felt like enough luggage for a six-month expedition) from Poway and got us to the airport smoothly, professionally, and stress-free. The playlist? Absolute perfection -- somehow managing to please an entire car full of people, which honestly deserves its own award. A week later, he picked us back up from the airport and delivered us home to Poway like the vacation fairy godfather he is. Great conversation, incredibly professional, genuinely kind, and the kind of person who makes the ride feel like part of the vacation instead of just transportation. This company struck gold with Jonas. After riding with him, I wouldn't even consider using another service. Five stars isn't enough -- give this man a cape and a raise!

We booked City Captain Transportation since we were traveling to San Diego with our 2.5 year old…read moreand did not want to lug a car seat through the airports. Booking was good. Except I made a mistake with the original pick up time. I put 2:45 AM vs PM. My fault. I had a very hard time getting ahold of anyone. (Email on website didn't work) calling they told me to email this was 15 minutes or less after booking. Finally I called the next morning and got someone. Luckily they were able to change it for me. Skip to day of arrival. Of course our connecting flight was delayed. I messaged city captain to let them know we were going to be later than expected. Our original driver still showed up at the normal time and asked where we were. I told them that I contacted the company and the rescheduled for A little later. He told me to call him when we were out of baggage claim. In the meantime, I got a message that a different driver was on their way to pick us up at the new anticipated time. I let them know our original driver was waiting for us. I didn't hear anything back, so I Joe they cancelled that driver. We finally got picked up and dropped off at our hotel. Phew! The driver was super friendly and understanding when we apologized about the situation. Fast forward to scheduled pick up from hotel to be take to the airport at 4 Am. I was texted at 3:30 that our driver was on the way. I stood outside of the hotel until 4:05 when I called and said "hey we were supposed to be picked up at 4 and our driver isn't here" I don't think they remembered. You could see their car on the map that was not driving. Shortly after my call it started moving. 20 minutes late our driver showed up. Luckily we were able To navigate through the airport quickly to make our flight. I am not sure if these issues are normal? We have scheduled Ubers before at 4 AM and have never had an issue. So It's weird that with a premium car service this would happen. I don't know. Everyone we had Contact with was friendly though.

The Owner has all his guys in line. The fares are competitive, if not less regionally. I have…read moreduring my visit used scheduled and emergency rides on travel unexpected by me during the day. My round trips are no problem to arrange for while on my way to my destination. Drivers are gentle mature men in both personal demeanor and treatment of all customer needs. Estimates are available. Private, discreet use is available for the serious traveller. I cannot recommend this service more. Blue Taxi is a true style of ride! th

A very kind exchange on the phone when I called for service at 11pm. On time at 4am for pickup…read more Didn't waver from price quoted. Nice service.

Be advised...even if they say they accept credit cards they may hassle you or tell you otherwise…read morewhen you actually get picked up. Dispatch says they do accept them but some drivers will tell you they already "did their credit slips for the day".....according to some other cab companies its illegal for them not to accept it (I suppose because if they have the service they can't discriminate but credit takes longer for the driver to receive his fares) No grudges against the company, dispatch was polite and the driver was prompt (within minutes of calling he arrived)...could have been an isolated incident; it was my first time with this company.

This company is a JOKE! Thank goodness I just called for information and didn't actually TAKE this…read morecab chain to my desired location! I called to "PRE book" this company as I needed a cab with carseats to pick me up for Pier 69, the very rude dispatcher advised me that I could NOT pre book this service and that it could take a very LONG time to actually get picked up with car seats. I politely asked his what his suggestion would be, he told me VERBATUM " UHHH BUY NEW CARSEATS" Ok, sure. not taking in to factor that car seats are easily over 100 dollars a piece, but HELLO is there a magic CAR SEAT store at the pier 69! I phoned my hotel and they suggested I pre book a town car from ACE TRANSPORTATION, the were TERRIFIC and very happy to pre book a time to pick me and my children up with car seats, even asked what kind of vehicle I would like and all for a flat rate of 20 dollars!!!

I started researching cab companies before arriving in San Diego, because I needed a reliable ride…read moreback from my event to the airport. My first call was to Yellow Cab. I asked the dispatcher if she could give me a fixed rate or minimally a quote: She wouldn't. For me, a woman coming from out of town, it did not give me the assurance I needed that, things would go well, if I couldn't be given the courtesy of a fixed rate or minimally, a quote up front. That lack of transparency was a big red flag. I crossed them off my list. I then called Coastal Cab and spoke with Adam, the dispatcher. I asked him for a fixed rate and he said, "Of course," and guaranteed the ride would cost $50 from the Del Cerro neighborhood to the airport. I made the reservation and called about 30 minutes before my pick-up time, just to ensure I was on their list for a ride at that time and he assured me I was and the driver showed up exactly at the requested time. The cab (a Prius) was clean and the driver (Jamal) was friendly, a good listener and most importantly, reliable and safe. It seems to me that it's rare these days to have such an experience of competence and ease with making arrangements with a new business, but Adam and Jamal made things seamless for me. I will absolutely call Coastal Cab in the future, next time I'm in San Diego and need a lift.

Always courteous, always friendly. They act like they really care about what they're doing and…read moretaking care of their customers.. very dependable!!!

I have used them twice so far, a trip to the airport and another one to downtown on both the driver…read morewas very calm, on time and the car was super clean. Overall great service on time and a very competitive prices highly recommended.

I Take on time transferred to my physical therapy every week . The drivers is courteous and…read moreprofessional thy always get me there on time maybe a little early sometimes and coming to pick me up take me home , if you need service is $30 dollars per person for $2.80 per mile after that for a non-emergency service

Never ánswers the phone and when he does he is very rude…read more Owner is rude and disrespectful unless you are his friend or a female he can take home for a couple hours then get rid of.

Alex is the best. I have 2 regulars who really depend on him to come through. Every single time…read moreI've called to have them taken home, he always answers, gives me an estimate of when he will arrive (usually between 10-25 minutes) and gets them home safely. I know we can depend on sunset cabs and we really have for over 3 years now. He takes care of his regulars and I know we can count on him pretty much every week. Thanks Alex !!!