Very professional, prompt and has excellent customer service. He has serviced ChulaVista and San…read moreDiego for quite some time. He's always consistent and values his customers

Mr. Gilberto is very special with his customers. Twenty years ago, he would pick me up from the…read moreChula Vista trolley station to take me just one block from my apartment, simply because I was afraid to walk alone at night. This was when I was practically living alone because my husband was overseas in the Navy. Back then, there were no social media, and I've been reminiscing about this recently, so here I am leaving you a well deserved review. I want to express my gratitude for being such a good person! He deserves all the best and the greatest success! Greetings from Miami, FL. Carolina :) Sr. Gilberto es muy especial con sus clientes. Hace 20 anos me recogias de la estacion del trolley de Chula Vista para llevarme a una cuandra de mi apt. solo porque me daba miedo caminar sola en la noche esto mientras vivia sola practicamente pq mi esposo estaba en el Navy overseas. En ese tiempo no habia redes sociales y en estos dias lo estaba recordando y aqui estoy dejandole su muy merecido review. Quiero darle mi agradeciento por ser tan buena persona! Se merece los mejores de los exitos! Saludos desde Miami, FL Carolina :)

Flying into San Diego and not needing a rental car but needing transportation to and from my hotel…read morehas always been a bit stressful for me, especially the return trip to the airport. Everyone needs a service they can count on and for me that is AK Cab! I found his great reviews on Yelp and made the initial contact about 10 days before my trip. He responded quickly and walked me through the steps for the airport pickup and the return. Reservations made... Easy peasy. The rides themselves were a joy. We chatted and laughed... Just wonderful all the way around. I'll be keeping AK's number in my phone for the future.

Very smooth trip to airport. He showed up early and was very pleasant. Such an improvement on our…read morelast attempt to use Yellow Cab!

If airport rides were an Olympic sport, Jonas would be bringing home the gold. He picked up my…read morefamily of four (plus what felt like enough luggage for a six-month expedition) from Poway and got us to the airport smoothly, professionally, and stress-free. The playlist? Absolute perfection -- somehow managing to please an entire car full of people, which honestly deserves its own award. A week later, he picked us back up from the airport and delivered us home to Poway like the vacation fairy godfather he is. Great conversation, incredibly professional, genuinely kind, and the kind of person who makes the ride feel like part of the vacation instead of just transportation. This company struck gold with Jonas. After riding with him, I wouldn't even consider using another service. Five stars isn't enough -- give this man a cape and a raise!

We booked City Captain Transportation since we were traveling to San Diego with our 2.5 year old…read moreand did not want to lug a car seat through the airports. Booking was good. Except I made a mistake with the original pick up time. I put 2:45 AM vs PM. My fault. I had a very hard time getting ahold of anyone. (Email on website didn't work) calling they told me to email this was 15 minutes or less after booking. Finally I called the next morning and got someone. Luckily they were able to change it for me. Skip to day of arrival. Of course our connecting flight was delayed. I messaged city captain to let them know we were going to be later than expected. Our original driver still showed up at the normal time and asked where we were. I told them that I contacted the company and the rescheduled for A little later. He told me to call him when we were out of baggage claim. In the meantime, I got a message that a different driver was on their way to pick us up at the new anticipated time. I let them know our original driver was waiting for us. I didn't hear anything back, so I Joe they cancelled that driver. We finally got picked up and dropped off at our hotel. Phew! The driver was super friendly and understanding when we apologized about the situation. Fast forward to scheduled pick up from hotel to be take to the airport at 4 Am. I was texted at 3:30 that our driver was on the way. I stood outside of the hotel until 4:05 when I called and said "hey we were supposed to be picked up at 4 and our driver isn't here" I don't think they remembered. You could see their car on the map that was not driving. Shortly after my call it started moving. 20 minutes late our driver showed up. Luckily we were able To navigate through the airport quickly to make our flight. I am not sure if these issues are normal? We have scheduled Ubers before at 4 AM and have never had an issue. So It's weird that with a premium car service this would happen. I don't know. Everyone we had Contact with was friendly though.

Called for a taxi, was told to text my address. Sent the text. Told a cab would arrive in twenty…read moreminutes. Waited thirty five minutes, called back. Told that he never received my text. When I asked if he could be here in twenty minutes, he told me he was too far away and to call someone else. Stay Classy Valencia Taxi, I would have saved time walking.

From the owner: Fast and reliable Taxi Cab Service in Chula Vista, CAread more

If I could give this place 0 stars I would. One of the driver yells at everyone!!! He clearly has…read moreanger issues. He also yells at other taxi drivers on the road .... Talk about not safe!!!! Do not use this place you will regret it majorly!!!

Very unfair meter. Dollars more than ride to place. Took longest way. When questioned. We all have…read moredifferent meter charges. Avoid at all cost !

What a pleasure it was to have this company for our rides round trip, to and from the airport! The…read moredriver, Peter, communicated really well with me through the whole process. Always confirming a day before. He showed up on time...actually a bit early, which I appreciate. He was dressed professionally and knows lots of information about the San Diego area. All of us who were traveling have a past history in San Diego. It was great to be able to ask very particular questions about things we wanted to see or do...or ask for his current recommendations. He was very upbeat and entertaining.The price for the ride was more than fair. The vehicle was clean and well maintained. He brought waters for all of us. I highly recommend this company and would definitely use them again.

Wonderful service! We had a 4 AM pickup and our driver was early, pleasant, professional and…read moreaccommodating. He checked in about the comfortability of the temperature in the van, and chatted about interesting things just enough to keep us awake as we drove in early morning darkness. Highly recommend!

They did an outstanding job with 2 pick ups for 7 people. Our flight was delayed on the way home…read moreand they were there for us when we finally made it out of customs from an international flight. Great choice if you need to get a ride to the airport

I have used them twice so far, a trip to the airport and another one to downtown on both the driver…read morewas very calm, on time and the car was super clean. Overall great service on time and a very competitive prices highly recommended.

Alex is the best. I have 2 regulars who really depend on him to come through. Every single time…read moreI've called to have them taken home, he always answers, gives me an estimate of when he will arrive (usually between 10-25 minutes) and gets them home safely. I know we can depend on sunset cabs and we really have for over 3 years now. He takes care of his regulars and I know we can count on him pretty much every week. Thanks Alex !!!

VERY RUDE!!! Never have I ever had bad service from a cab driver! I wouldn't even give him a 1…read morestar. To top it off he yelled at us and said we can Complain anytime because he was the owner!!! OK only ONE STAR BECAUSE I HAVE TO!!

I have flown out of the Tijuana airport a few times in my life, the most recent time being last…read moreweek. It was the first time I went to that airport since CBX had been constructed. Hubby and I were headed to Puerto Escondido, which is very expensive and very time-consuming to fly to from the airport in San Diego. However, flight prices and times were much more reasonable from Tijuana. Thanks to CBX, we didn't need to find anyone to cross the border and drive us directly to the airport, especially as our flight departed at 5:40 AM. It was nice to have an easy drop off on this side of the border. Anyway, we were dropped off on the US side, and had pre-purchased CBX tickets online for $50 per person, round trip. I felt that the price was very fair for the staffing and amenities along the way. We had already reserved a rideshare to drive us to CBX, but I saw the secure parking lots and realized that parking there is also a valid, safe option. It appeared that some of the secured parking cost about $30 per day, making it a good option depending how may days you would like to park your car. Anyway, when we entered, there were people guiding us, as it wasn't too crowded at that early hour. You scan your CBX ticket, your boarding pass, and your passport. Then you are able to walk through the barriers. There are escalators and elevators to get to the bridge, and signs stating that there is assistance available for people with disabilities. The bridge was clean and air-conditioned. We walked through customs just prior to entering the Tijuana airport. When I had learned about CBX, I was reluctant. A friend of mine told me that she had walked much further in various airports. It is true. The walk is short and easy Upon coming back to the states, we learned that there were several taco and other food trucks on the US side of CBX, as well as Starbucks and a well-known mall pretzel company. All in all, I am grateful to have a way to access the TJ airoprt in a very easy and affordable way. I plan to continue to use CBX for more affordable flights south of the border.

Easy peasy. With CBX, San Diego County basically gets a bonus airport out of TIJ that offers more…read moredirect flights, especially to other parts of Mexico. I used CBX to fly from TIJ to San Miguel Allende 10 years ago, and recently to Cancun. Both times were uneventful, exactly how I like my airport experiences to be. Purchase your CBX pass and parking ahead of time. Parking is priced cheapest in the dirt lot and most expensive in the covered/paved lot. I prefer the Goldilocks of uncovered paved in Lot A up front. Upon arrival, scan your CBX ticket and boarding pass (you can link them and just scan boarding pass as well, but don't need to). Same on the way back.