This location is consistently not open on time on weekends. I waited outside for almost a half hour…read moretoday. Because of this, I've had to change my schedule and have even lost clients when I couldn't access my equipment. I run a business, and when I can't get to my tools, I can't do my job. Their failure to open on time is costing me money.

Straight up no frills storage, the way it should be. Its not where you're gonna keep the family…read morejewels or your climate sensitive hippie furniture. But if you have a few extra boxes or just need to rent a space to store your stuff in the middle or at the end of a move, its great. Helpful staff and they have a forklift on site to assist with heavier loads in the upper spaces. Best of all, no contracts. You start month to month and that's how it ends. Its all very basic and while not upscale, far more affordable and a good secure storage spot in Seattle.

I've used a few different storage facilities in the past and I have to say that WCSS - Sheridan…read moreBeach tops them all. First of all, the facility is very secure and I feel very comfortable storing my things there and being on the property even at night. Each renter has their own individual entrance code to get beyond the gate and to take the elevator. The elevator will only take the renter to their individual floor, adding another layer of security. Another cool thing is that on many of their units the door is on the wide side of the unit (e.g., for a 10 x 5, the door is on the 10' side) which makes it really easy to access your stuff without having to take a bunch of stuff out. When I first started storing there I worked mostly with Tiffany, the manager. She provided great customer service and was always willing to go the extra mile to answer questions and provide me with additional information. On top of that she is very friendly and positive and it makes for great interactions with her. I recently began working with Scott, the assistant manager, when I needed to upgrade to a bigger storage space. I wasn't sure what size I needed and I was in a time crunch, so I was frazzled and indecisive but was so grateful that Scott was so patient and helpful. He was very understanding and worked to make the transition go smoothly even with all my indecisiveness. He really went the extra mile to find me a solution to my expanded storage needs that was close to my current storage space and without incurring a lot of extra costs. I am really grateful for his help during this stressful time. I also had the pleasure of working with Colby, who was in training when I met him. He presented as very knowledgeable and personable and was very willing to help provide a great customer experience. Thank you to all of you!

I rented a 5'x10' unit here because the advertised rate of about $70/month seemed like one of the…read morefew semi-reasonable numbers left in the world. In hindsight, that price feels less like an actual offer and more like a "welcome brochure" written by someone who knows you won't be paying it for long. The facility itself is fine. Four walls, a door, does what it says on the tin. No complaints there. The pricing, however, is where things get creative. After about 8 months, my rent quietly leveled up to $115/month for the exact same unit. No upgrades, no changes, no additional services--just a new number that appears on your bill like it was always meant to be there. Meanwhile, new customers are still being brought in at around $70-75/month. So the system is clearly working: step one, get you in with a normal-ish price; step two, remind you that stability is a myth. When I asked about it, I was given the classic "economic factors" explanation, which has become the modern equivalent of shrugging while your wallet disappears. It's hard not to notice the pattern here. It feels less like pricing and more like a slow game of "how much inconvenience will you tolerate before moving all your stuff just becomes your second job." And honestly, it fits right in with the general theme of modern life, where everything vaguely necessary seems designed with a quiet assumption that you will eventually run out of energy to keep arguing about it. So yes--technically it's a storage unit. But it also doubles as a gentle reminder that the starting price is more of a mood than a promise. If you're considering renting here, just assume the advertised rate is the opening chapter, not the story you're actually signing up for.

Ben from Factoria Security Self Storage was so kind to send me to Jodi at Kirkland Way Storage…read more They are both such generous, thoughtful and respectful professionals who don't waste your time or drag you around the emotional map with sales games or pitches. Thank you for being fast and effective, hassle-free and with integrity. This new storage facility is the best I've seen yet. Coming from Urban Storage, also new, I love how this has the extra touch of individual unit alarms and high surveillance. The office is neat, clean and pleasant: no strange odors or dirty floors. The actual storage facilities are well-maintained and the loading dock is accessible to any location your unit is. Fast, professional and hassle-free: registration is easy, straightforward and this is a fabulous experience so far.

Nothing but excellence…read more Down to earth staff, responsive, helpful, and great facilities. Couldn't be happier with the services provided.

Hailey helped us get a storage unit in a pinch, and she made it all go smoothly. We came to Seattle…read morefrom SJ Island to help move a family member, and the unit we reserved with another company was inaccessible. We were on a very tight timeline and Hailey and Metro Heated Storage saved our day. Hailey was so kind and professional, and the facility is nice and clean, and easy to access. Also, the price of the unit was a little less than the one we reserved elsewhere. I highly recommend this business!

Terrific storage facility - clean, well lit, safe. Polite and helpful management team and front…read moredesk staff. Highly recommend!

whoever the man was that was working sat feb 20th around noon made me decide against becoming a…read morecustomer. Could be my blackness. Could be my Afro. Judging by the great reviews on here, I would assume that I am the problem Somehow. I barely got out of my car and he was already outside meeting me with hostility, rudeness, and prejudice, assuming I don't have business there and should leave. to the company, I'm Taking my business elsewhere, as you wish. Thanks.

Moving is a whole nightmare in itself and shoty storage and rentals offices that are gross make it…read moreworse.....but not this place!!! But men were responsive, helpful and even called me back-what business does that?!? Made my beginning steps to a cross country move a breeze. Thanks Alan and Ramon!!!!

Seems like it's hard to get showings and unit access, out of office notice is on the door May 21…read more2025 1pm. There is no notice about when they will return. Calling this phone number for the location ends up going to a voicemail box.

Honestly couldn't be happier with this place!! Getting set up was super easy and the discount on…read morefirst few months rent helped save a few bucks. I shopped around for storage units pretty extensively and this was the best deal I found in the Seattle area - including insurance it comes out to $68 per month for my 8x10 (other places are more expensive at a base cost, and often only have one or 2 months discounted rent). Move in was easy, I was able to drive up and park right next to the door and borrow their carts, use the freight elevator and load up the unit quickly. The place is not shiny or fancy by any means, but they have excellent safety measures and inside the building is clean and dry (no weird smells). Best yet, the folks who work here are completely delightful, easy to reach by phone, and so kind and helpful!

Office hours are descent, they are help the office lady is very experienced in her field. And…read moreanytime they have something cheaper they let me know. I cut my bill into two payments so it helps cutting the bill down.

A clean storage rental space, and very courteous staff to answer questions. I really appreciate the…read morefriendly demeanor of the desk, and the fact that the space is kept clean and tidy.

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)