It was a nice facility but they kept raising my rent every few months, when I moved in I was paying…read more$70/month but after about a year it had gone up to $140/month, citing "This change ensures that we can maintain the high standard of service you expect from us."

Raised our rent. Went from $138 to $222 and we've only been here since September lol. Says it was…read morefor "increase in security" but it actually all looks the same. they aren't increasing security, just taking advantage of the fact that you don't want to go through the hassle of moving your stuff again. Our January project is to move storage units because of this. Highly exploitative and closing at 7 is a huge inconvenience. I don't believe places should be able to raise the prices whenever they feel like it. Gross. Just a fair warning to whoever else wants to rent here. Also, the "half off" discount was BS. A bunch of random fees made the price the exact same for the first two months. Expensive. Exploitative.

We used Shoreline Secure Storage for a transition place for furniture to stay while we moved from…read moreone place to another. Jacob and Craig were very helpful by giving us a new-member 75% off deal, a Starbucks gift card, free insurance, and a free lock!!! Jacob also gave us a tour of many units before we chose our favorite! The units are clean, well-lit, secure, and first-floor drive ups, which is so helpful for moving heavy items. If we ever have any storage needs come up again, we will definitely choose Shoreline Secure Storage!

From the owner: We offer the best selection of self storage in the Shoreline area at affordable rates. Our friendly…read moreand knowledgeable staff is eager to assist you with all your storage needs. Get a complimentary lock when you store with us and have peace of mind with our 24/7 video surveillance and extra security measures. Stop in today for a tour and get a complimentary coffee gift card just for giving us the chance to earn your business. Or reserve online today at no cost to you and then come in when it convenient to finish the rental process. We look forward to meeting you!

Keith went above and beyond for us today. Made sure we had everything we needed to safely move.read more

The employees are frankly incompetent. They moved our pod before we were done. We got multiple…read moredifferent answers to the same questions. It was frustrating and way more complicated the necessary.

All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

Seems like it's hard to get showings and unit access, out of office notice is on the door May 21…read more2025 1pm. There is no notice about when they will return. Calling this phone number for the location ends up going to a voicemail box.

Honestly couldn't be happier with this place!! Getting set up was super easy and the discount on…read morefirst few months rent helped save a few bucks. I shopped around for storage units pretty extensively and this was the best deal I found in the Seattle area - including insurance it comes out to $68 per month for my 8x10 (other places are more expensive at a base cost, and often only have one or 2 months discounted rent). Move in was easy, I was able to drive up and park right next to the door and borrow their carts, use the freight elevator and load up the unit quickly. The place is not shiny or fancy by any means, but they have excellent safety measures and inside the building is clean and dry (no weird smells). Best yet, the folks who work here are completely delightful, easy to reach by phone, and so kind and helpful!

Soooo they were great, but now can't justify price. Received 1/2 off the first two months. Paid my…read moreregular rate another two months then the rate almost tripled monthly. Cool. Time to move my stuff.

This is the worst storage unit. I have ever had almost every single month. They find a new way to…read morecharge you more. For instance, a vape charge for my son taking one hit off his vape, as he was getting into my truck. Second, they decide to change the locks. And put in electronic locks. And then charge $5 extra a month? I was perfectly happy with the lock I had and was never asked only informed and then charged

The people here are so accommodating. They took the time to walk me through my payments, show me…read moreall around the property, make sure I felt comfortable with the unit that I reserved and discuss their lock options (NOT making a sales pitch, they actually advocated for the cheaper/more secure one). When they asked why I was moving and I said I'm a student, they gave me an additional discount - on top of what was already offered. The unit is easily accessible and the lot seems very secure. I had a great first impression and would be happy to recommend their services to others.

I had a really good year long experience with the Shoreline Storage Court. I simply can't say…read moreenough about the staff. Everyone of them is their own amazing self and I appreciated their time, conversation and smiles. For the most part, storage is storage. It's clean or not. It's in good working order, or not? Or, it's secure, or not? Storage Court is secure, clean and I would recommend toy check then out. I found their lives to be better than most and I couldn't think of better people to deal with.

Very disappointed with my experience. After my unit was broken into, I received very little…read moresupport. Reading other reviews, it seems break-ins are a recurring issue, which makes it even more frustrating that there don't appear to be adequate security measures in place, such as alarm systems or security cameras. I wish I had known about these concerns before renting a unit. I no longer feel confident that my belongings are safe, and it's difficult to justify continuing to pay for storage when the facility cannot provide a secure environment. I've also experienced multiple occasions where my access PIN didn't work, and there were no employees available to help. On one visit, another customer had already been waiting for over an hour for assistance. The lack of security, customer support, and on-site staff has been extremely disappointing. I cannot recommend this facility based on my experience.

SecureSpace (SS) Lake City did nothing after my locker was broken into the first time in October…read more2025. In fact 19 lockers were broken into that day! Their reply was that "storage lockers are broken into all the time. The Seattle police do nothing about it." I asked for changes to their security and assurances from SS that my remaining stuff would be secure. They did nothing. Again in April 2026 the thieves came (SS wouldn't admit how many lockers were hit this time!). I removed my stuff and cancelled my account. Unprofessional management and innacurate policies only made the storage experience worse. But one thing they did very well was continue to extract (ever increasing rent & bogus service charge) money from my account.

These guys will increase your rent on a dime. They increase the rent frequently. If my memory…read moreserves me, we started off paying in the double digits (maybe $90) and we are now paying $235! Everyone is hurting in today's economy, but these guys have no qualms about raising your rent time after time after time. We have paid our rent diligently for several years (at least five, but I'm unsure of the exact number). We pay on time every time and we've never been late. That doesn't matter to them. I don't know the exact measurements of our unit, but it's not a big one. I think it's 7x10. The advertised price for a 7.5 x 10 unit is $82 right now. It feels like a grift to me! The benefits of this place (security and cleanliness) are not worth the price. If you are going to get a storage unit, don't get one here unless you want to be faced with unending rent increases.

I rented a 5'x10' unit here because the advertised rate of about $70/month seemed like one of the…read morefew semi-reasonable numbers left in the world. In hindsight, that price feels less like an actual offer and more like a "welcome brochure" written by someone who knows you won't be paying it for long. The facility itself is fine. Four walls, a door, does what it says on the tin. No complaints there. The pricing, however, is where things get creative. After about 8 months, my rent quietly leveled up to $115/month for the exact same unit. No upgrades, no changes, no additional services--just a new number that appears on your bill like it was always meant to be there. Meanwhile, new customers are still being brought in at around $70-75/month. So the system is clearly working: step one, get you in with a normal-ish price; step two, remind you that stability is a myth. When I asked about it, I was given the classic "economic factors" explanation, which has become the modern equivalent of shrugging while your wallet disappears. It's hard not to notice the pattern here. It feels less like pricing and more like a slow game of "how much inconvenience will you tolerate before moving all your stuff just becomes your second job." And honestly, it fits right in with the general theme of modern life, where everything vaguely necessary seems designed with a quiet assumption that you will eventually run out of energy to keep arguing about it. So yes--technically it's a storage unit. But it also doubles as a gentle reminder that the starting price is more of a mood than a promise. If you're considering renting here, just assume the advertised rate is the opening chapter, not the story you're actually signing up for.

I had an Amazon return to drop off this morning. I was fully prepared, with a paper print-out of…read morethe drop-off QR code. I waited in line for more than 10 minutes while the UPS clerk tried to print off legal documents for two unrelated groups of people ahead of me. He printed the pages off wrong, then, mixing up the pages, gave the wrong documents to the wrong customer, waited for the customers to figure out the mistakes, reprinted and resorted everything, and finally, after several false starts, succeeded in giving each customer whatever it was they came in for. Next there was a whole rigmarole for a family which needed passport photos. Although they clearly described what they needed, the UPS clerk seemed to refuse to understand that, although there were three people in the family, only two of them needed passport photos. Then the clerk took a break to stock the supply shelves. And then, finally, he came to me. It took literally less than 30 seconds for the clerk to scan my QR code and accept my pre-prepared box for return. WHY, WHY, ten or more minutes earlier, couldn't the clerk have simply asked "Is that just a drop-off? I can handle that for you right now."?? He could have said this to me, for instance, while the first customers were trying to figure out what was wrong with the incorrect, scrambled legal documents he had handed them. I was pretty much stuck with UPS for my Amazon return. From my treatment this morning, it's obvious to me that UPS does not value my time. The UPS customer service I got was disrespectful at best.

Have your employees scan people's packages before they leave out the door. Super unprofessional in…read moremy eyes that this would be a step missed, receipt asked for or not.