Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)

I have been a customer of Everett Downtown Storage facility on McDougall for over 10 years. It's…read moreclean, safe and secure and the staff (Tony, Shelby and Stacy) provide excellent customer service. I find it to be a great value and I highly recommend EDS to my friends. I rest easy knowing that my belongings are stored securely and readily available when I need something. Dave B

The McDougall facility is the best storage space I've ever used. Not only is it clean and secure…read morebut the manager (Sunny?) goes above and beyond when it comes to providing excellent customer service. Because of my work schedule, I'm frequently here after hours when it is dark. I love being able to park in the loading bay and close the garage behind me for extra security. Recently, I failed to close my storage unit properly and Sunny called to let me know right away. With their technology she was able to tell my unit was open and kept an eye on it with the security cameras until I was able to come and lock it.

My very first experience with a storage unit and it has not been a good one. Having drove to this…read morelocation TWICE during business hours, without a sign explaining why no one was in office, and also being hung up on by the representative when I asked her to call the store because no one was on site was the cherry on top. We had driven there 45 minutes before and did not want to waste a trip to get the unit we put on hold. After calling THREE TIMES, they were closed for "health and safety reasons," with no SIGN, NOTICE OR KNOWLEDGE BY THE PEOPLE ON THE LINE. Good luck with this place, unless their service is STELLAR when we actually see them, I don't see myself updating this review.

Haven't gotten off to the smoothest start with this facility but their staff have worked very hard…read moreto make things as easy as possible for me. Unit rental was easy, moving in was fairly quick and you won't find a better deal for your money especially considering the surveillance and climate controlled units.

Super helpful with my recent shredding and recycling project. I am returning Saturday, May 2 for…read moretheir special event. Thanks for the Great service!

This place is amazing and has the best customer service. Zakiya and RaeJean are both great and were…read moreso helpful when we stopped by. They helped us find exactly the right storage space and even let us try a couple to find the right one. Everything went smooth and just really could not ask for a better space to store things. Highly recommend this location for storage!

Through all my moves around town and helping friends move since 2012, there have been many employee…read morechanges at this little mini storage. Everyone has been friendly and helpful. The price is reasonable. The units are always clean. The dollies and flat carts are in good working order. I would and have recommended this facility. Even when I had an issue with my gate code, I was patient and they were apologetic. Bring the kindness and patience to your situation that you would want someone to bring to you and things work out.

Employee's were very attentive to my situation and helped me thru a difficult situation. All the…read morefeatures you'd expect at a fair price. I say A+ Thank you!

We've had two units here for 8+ years . Never any issues…read more When I go I usually see someone walking around. Feel security is good, love the new sliding doors at the loading bays. No complaints.

Laura is Really rude and pushy on the phone. I made a reservation online and she called the next…read moreday. She didn't introduce herself, and with a lot of attitude she wanted to inform me that that if I wanted a unit, she was unwilling to honor the reservation online and she would need to immediately charge my credit card. I told her I would need to talk to my husband first and then she hung up on me! Wow! I booked at CUBESMART instead! There I got the same sized unit for MUCH cheaper and the staff were great.

Great experience today bc of Tony. They deserve a raise and promotion. I've had a unit with secure…read morespace for about a year, and like with all major storage companies have experience price creep that was not disclosed when I signed up. My monthly bill had doubled in this period! What a scam. However, Tony walked me thru transparently how secure space does the billing and helped me set up a new storage unit in the same building for the same price as I originally signed up for. I was going to leave secure space for good and take my business elsewhere, but knowing there is personal customer service that is willing to look out for my interests has convinced me to stay. I hope secure space is listening--Tony knows how to earn ppls business and he's earned mine. Much gratitude!

It was horrible. I flew from California for work in Seattle. And on July 4th couldn't gain access…read moreto the unit. All the elevators were not working. After entering my code it said access Denied because of holidays. There were at least 7 other clients there that couldn't access their units either. The argent on the phone said there is nothing she could do. So the shut down the whole elevator system from the office. Horrible place. Please stay away. Eric

This place is Awesome!! The manager/owner Abraham lives on the property and is the absolutely…read morewonderful to work with and goes out of his way and above the call of duty to help you! The Storage facility is extremely clean and you'll be happy that is completely paved with asphalt! Looks Great. Can't say enough good about Abraham and Larroc Storage!!

From the owner: Self-Storage Simplified read more