I wish I could give them 10 stars! They rescued me from nightmare situation with Nova Tire Center and another tow company that never showed up. I had been waiting 4 hours for the tow company Mercedes contracted, and they finally called around to multiple tow companies to find someone who could get to me quickly. West Coast Tow isn't contracted with them, so they paid them directly. I called West Coast Tow, spoke to Mr. Tom and explained the condition Nova Tire Center left my tire in and that we could not drive the vehicle onto a flatbed. He'd already had a flatbed on the way to me. He had me text him pictures and said he would personally come and bring a different truck with a dolly so there was no further damage caused to my rim and car. He arrived in 10 minutes and handled the situation with so much grace and care. I had been incredibly frustrated after dealing with this situation for the last 5 hours, and encountering a good human after all of this made my day so much better. I was planning to take a ride share to meet them at the dealership, but he offered for me to ride with them. When we arrived to the dealership, he didn't rush to dump my car. He drove to the back so there would be no damage, spoke to the service and explained the situation, waited for me to go inside to speak with my service rep, and then very carefully unloaded my car. I am writing this review a day later, and it's honestly making emotional because I had been treated so poorly by the tire place and Mr. Tom and his son were so kind to me. I will be keeping his card and if I ever need a tow, he's the ONLY OPTION! Thank you Mr. Tom. This is how you do business and treat people! read more

My Tesla ran out of battery and West Coast Tow came to the rescue. Tom arrived quickly and truly saved the day! He was professional, knowledgeable, and extremely helpful throughout the whole process. I couldn't have asked for better service. I highly recommend West Coast Tow to anyone in need of a reliable and professional towing service. Thank you, Tom, for making a stressful situation so easy! Very reasonably priced. Great value!! read more

I had a problem in Santa Monica my friend borrowed my car and I live quite far away from there now anyways AAA wouldn't except because I couldn't get there to show my ID so I called West Coast Tow and they were so professional and made things so easy for me give me a really good rate to bring my car and tow it from Santa Monica to North Hollywood the price was very reasonable and the best part is they communicated so well which is so unheard of with these tow companies thank you West Coast Tow I will definitely keep your number and hopefully never need it but will definitely recommend to anyone that may need a tow on that side of town you guys are the best keep up the great work that person that answers the phone is so organized and so friendly this is truly the lost art of customer service thank you thank you thank you read more

West Coast Tow - They even took a picture and send me a receipt showing the delivery isn't this quite amazing? - Roadside Assistance Near Me - Santa Monica, California

Mike and The dispatch guy quoted me 20 mins which was hard to believe because I was already waiting there for an hour and half for another company which didn't even show up. They came in less than that and got me sorted out. The driver was nice and also fun to chat with. Thank you guys for saving me after my tire exploded. read more

Prompt and good service for lockout and possible jump. Jump was not necessary, honored verbal phone quote for just lockout. Would recommend. read more

West Car Tow did a great job towing our son's car to our daughter's property. It was a 26 mile tow, got their in good condition. Price was reasonable. Thank you David C read more

My tire blew out on a terribly thin and busy stretch of Malibu. West Coast Tow was responsive, efficient, and most of all- kind. This is absolutely going to be my go-to number to call in any case of roadside trouble. read more

Really great customer service and completely saved me & my mom after we got stranded. Extremely personable and the type of person that you'd love to have over for dinner and trade stories with! read more

FIVE STARS! After waiting 3+ hours for Mercury's roadside assistance in the torrential downpour that was LA's "blizzard" of 2023, West Coast Tow came to the rescue in 20 minutes! Kind, professional, knowledgeable, and FAST, Tom the proprietor (who it turns out is my neighbor) was also generous enough to give me a lift home. He was my first call thanks to Yelp. Much gratitude to the prior reviewers and most of all to Tom! read more

Tom really helped me out in a jam. My rental EV was entirely dead. He towed it to the repair center, and even came back when I forgot to give him the keys and helped get me the contact info for the location it was dropped. Quick, effective, and friendly, I'll give him a call whenever I have a towing need. read more

A godsend! AAA left us high and dry after three hours of wait. This man came in 15 minutes, worked with our insurance to cover his fees en route, worked on our car first before trying the tow, helped us to a repair center, and then stayed with me to ensure that I got help with my issue. read more

Incredible service. Quick response, helpful and well priced.

Tom was AMAZING!!! Christmas Eve my car's transmission took a huuuge crap during errands and Tom was so incredibly helpful - He made a not-so great situation as comfortable and easy as it could be. Highly recommend him for all your towing needs, thank you Tom! read more

We were at LAX returning our rental car at 5am, dropped the car keys in the overnight drop box, and left our stuff in the rental car !!! Needless to say we were in a panic !!! Tom answered the phone at 5:30 am, skipped his breakfast, and drI've immediately over to help us !!! We cannot thank this kind man enough. He even dropped us off at our terminal since we were so late !!! Thank you fantastic company with integrity. read more

LOOK NO FURTHER! This is the best company to get a tow from if you are in need. Mike not only gave me the lowest price after comparing to others in the area, but he was clear, communicative and KIND. May I also add that this was amidst the Corona (Fear) Virus. Mike helped me in a tough time and was HUMANE. Bless him and his company by casting your vote (spending your money) on his business. read more

My Acura's front-end wheel control rods and/or suspension went to hell in a handbasket on me as I was going north on La Cienega in Culver City. My auto repair guy in Manhattan Beach gave me two phone numbers for towing services. The first one expressed zero interest (too busy or my location of La Cienega & Washington was out of range). The second one was these West Coast Towing guys, and they agreed to come get me (much to my relief, as my cell phone battery was dwindling). Took about 45-60 minutes for them to show up (after a "we'll be there in 15 minutes" claim during the phone call), but it was weekday LA traffic and I knew in my gut that that "15 minutes" was just a hand-holding-the-nervous-motorist technique, so I don't hold that against them, and neither should you. No towing service gets to you THAT fast, especially in LA. But, the bottom line is that, both on the phone and in person, they were the friendliest and most competent roadside assistance people I've ever encountered. And their price for my Culver-City-to-Manhattan-Beach tow was quite reasonable. Two curious things about their Yelp listing: 1) They have a snail mail address! The Indian fellow (apologies for not asking your name, sir) who attended to me appeared to, not only own the business, but also ran it out of his tow truck via cell phone & GPS. I was impressed by how smart he was to have avoided the overhead of a brick-and-mortar storefront, so I'm surprised to see this 1221 Pico Blvd address. 2) Their hours are currently listed as "Mon-Sun 9 am - 9 am". Some people might think that is a typo (should the second am be a pm?). I'd recommend substituting "24/7" or "24/7/365" instead, as everybody nowadays knows what that means. These guys are now on my cell's rolodex. (Can't believe mine is the first unfiltered review . . . . WTF?) read more

Thank you Tom!! My car needed to be towed to Jeep and Tom responded to my call so very quickly and very efficiently. Tom was very personable and gave me a great rate. I hope that my car doesn't need to be towed again, but just in case, I will have Tom on speed dial. Many many thanks to you for your wonderful customer service. read more

I've only had two tows in 25 years of driving and both have been with West Coast Tow. India, the owner and operator, is kind, extremely helpful, knowledge, and will care for your car like it's his own. Luckily I read Yelp reviews before contacting him to get my first tow. The reviews were right! read more

Fast, friendly, honest service, I am grateful to have happened upon them...

I had the best possible experience with West Coast Tow and with India the owner. He arrived exactly when he said he would, was very friendly and informative and the cost was the best I was quoted (plus he didn't rack up add'l charges with mileage, etc. like some other places I've had to use in the past). The process was so painless, I happily tipped him at a time when you rarely feel like tipping. I honestly can't imagine this gentleman being as over-the-top devious as the negative review states. If you need a tow on the westside (and perhaps beyond - not sure of the full area he covers) don't hesitate to call West Coast and India in your time of need. read more

Thanks Tom & West Coast Tow for the excellent service. They always respond promptly and come out very quickly. I have used them many times over several years and would highly recommend. Best towing service in Los Angeles and Southern California. read more

This was one of the best tow companies, I've used. The driver that came to help me was extremely polite and kind. The company was reliable, fast, and offered a great price... 10/10!! read more

************ ROAD ANGEL ************* Mr India was a "ROAD ANGEL" very fast response company highly recommended Mr.India helped me out he towed my car and he diagnosed the issue, Best Rates in Good time Cheap Rates Keep It up Westcoast Tow the best Service in Santa Monica 90405 read more

I would highly recommend this towing company. I dealt with India, the manager, and he was awesome to work with. I was having problems with my car and he helped tow it around town to get it looked at, as well as provided a mechanic for a second opinion. He went above and beyond what was expected and it was greatly appreciated. He was very respectful, trustworthy and professional the entire time. His pricing is spot on and he was very timely. I would recommend anyone in the area to use him for towing or mechanic work. I know I will use him in the future. Great Job! read more

West Coast Tow is honest, reliable and a pleasure to work with. I would highly recommend using them if you are ever in need of a tow.

When you need a tow truck to get into a difficult place - like a covered parking garage with low clearance (6' 3") - call them. No other tow truck could do it. Many others came and left. This company was finally contacted and contracted by my roadside assistance program to do the work. Driver came, said he could do it, and within 30 minutes had my car out. The tow truck operator was very nice and did all he could to provide excellent service. I wish they had been contacted first, it would have saved me much time and aggravation. If there is a next time, I'll ask the roadside service to call him first. read more

BEST EVER!! ABSOLUTELY USE WESTCOAST TOW! Man this guy is AWESOME!!! Nice, professional, courteous, and more than willing to go the extra mile. My car was far off the street, he helped me push it, tow it, fix a flat, jumped it, and called for reinforcements. This company is A++++++ Best service ever!!! read more

This guy is PURE GOLD!!!I was literally stranded by the side of the road and I thought to myself whats the best place to find a good tow service so I went to YELP and found "INDIE" what a great guy!He was reasonably priced,took care of my car like it was a brand new Rolls Royce and reffered me to a fantastic mechanic,thank you YELP!!AND thank you INDIE!! read more

I highly recommend West Coast Tow to anyone who needs a tow service. After AAA left me stranded for almost two hours tonight (starting at 11pm without so much as a call back), I called several towing companies near downtown LA to tow me how but with no luck!!! Good thing Google listed West Coast Tow when I search in Santa Monica -- India answered and told me he was available to pick me up from downtown LA and give me a tow back to Santa Monica. Within 15 minutes, he was at my location, and within a couple of minutes, he got me hooked up. Finally made it home with my car in tow at 1:30 in the morning -- no thanks to AAA (must have had a system-wide breakdown). India was fast, courteous, polite, friendly, and just overall helpful -- he was such a lifesaver!!! Thank you so much for getting my car back in my garage safely. read more

Highly Recommended! I called West Coast Tow after reading all of the positive comments online, which couldn't be more true. I spoke with India, who was incredibly polite and willing to help. India went out of his way to pick me up from my house to take me to my car. Once we got to my car, he helped me diagnose the nature of the repair, confirming what I already believed to be the problem. The whole process took less than an hour. Great rates, fast response time, expert employees. Next time you need a tow, call West Coast Tow and ask for India! read more

Tire just got a huge nail while driving in Santa Monica. Called and so glad I did. Arrived within 15 minutes. So fast and so professional. Changed my tire and loaded the damaged tire into my trunk. Thank you!!! read more

My car battery was dead because of interior lights left on for two days. The battery was only two years old and I learned that it could be recharged by driving it for an hour, so I opted for the jump start rather than buying a new battery. West Coast Towing quoted me a price to come by Euclid Street to jump start my dead battery that was about one quarter the price of a new battery. After making my decision, I called West Coast Towing back and asked "India" what his best price was to jump start my car. He lowered the price by $10.00, said that he could be there in ten minutes (at 8:30 AM - midweek), the price sounded fair and he got the car started on the first attempt ! read more

These guys are fast, reliable and honest. They really care about the service they provide and are the only people I'll call from now on. - Brad F. read more