My appointment went well. Scheduling was fairly easy and I was able to get in just a few days after they contacted me. My out-of-pocket cost was stated up-front, no issues there. The directions were easy to follow and parking was easy. The staff was friendly and helpful. The imaging was completed in a timely manner. The only glitch in the visit was that the disc with my images proved to be faulty and wouldn't load on a computer. The disc itself was faulty. My PCP couldn't use a disc, so it wasn't a big deal. read more

I had a sonogram of my gall bladder here. The entire staff was kind, patient & efficient. Thank you very much for the excellent care you provided. I sincerely appreciate your help. read more

Love Akumin (Premier Open MRI)! They are open for business earlier/later during the day and evening, weekends too, for numerous imaging services. The staff is great! The services provided are professional. Akumin's staff cares about their patients, they're the best! read more

My mother is wheelchair-bound, and from the moment we arrived, the staff showed no compassion or willingness to help. When we asked for assistance, employees openly stated that their policy is to not help patients. Because the MRI bed was too high and no assistance was offered, my mother was unable to get the MRI she needed. We were essentially told to either manage it ourselves. I have never went to a facility where employees do not assist the patient. It is very difficult for my mother to move around and since she was unable to get her MRI done now we have to mange to get to another facility where she get the assist she needs to get MRI done. Definitely do not recommend this place if you are disabled read more

Very efficient and helpful service for MRIs. I had a good professional MRI and was treated very well my entire stay. This is an awesome way to get an MRI AND BE treated professionally and in a caring manner. read more

This place is a joke . They still want you to pay if you don't have a copay . Even when your Insurance tells them . I would never send anyone to this place . I will make sure to tell all my military people to not to go here read more

Well, in my 67 years this was a first so I thought I should share this story. I went in for an MRI early around 4:30 PM. I was told to b there at 5 PM for a 5:15 PM appointment. As I waited in the waiting room an individual was sent on ahead of me who had a 5:45 appointment. I went up to the counter and inquired why he got to go in front of me when I had an earlier time? "Your time is 6 PM she replied". No, its 5:15 I told her. "No, its 6 PM" she replied in a steadfast voice. Now, its not the 45 minute time difference. Its the principle of the thing. My appointment was at 5:15! I have several people who will confirm that. Why they insisted it was 6 PM is beyond me, but I don't appreciate it. I finally got in a little after 6 PM. The gal who told me 6 PM at the front desk did not say a word to me as I walked past to leave. Unbelievable. read more

Certainly not premier customer service. Been waiting 1.5 hours and people have been waiting longer. They just schedule you and take your money. read more

Was there this morning as instructed. Was told I was next in line. 4 patients went through ahead of me. when I confronted the "customer representative" all I got was attitude. Maybe it was just a bad day! read more

Great prices and fast results. Able to do evening appointments which was much easier to schedule.

I showed up for an MRI on my back at 8 AM. I got in fast and the procedure was finished. The attendant walked away telling me where to dispose of the ear protection that I was given. I forgot that the table was raised before the procedure. The problem was that it wasn't lowered after she was finished. I can only guess that it was 8-12 inches higher than when I sat on the table. So when I went to get off of the table I stepped off with my right leg and kept going all the way until I was laying on the floor. I had broken 3 bones in my right ankle. The ambulance was called, that gave me a one mile ride to the hospital for 75 dollars. Not knowing if I could afford the copay for an operation I did without it. Premier kept sending me bills for 300 dollars for their copay until I complained that I shouldn't have to pay them for breaking three bones in my leg. I am still having problems with pain and have paid enough for specialist to monitor the bones. I wouldn't recommend Premier MRI because I don't think that their attendants are qualified to help disabled people through the procedure. I was not offered my glasses or my cane before getting off of the table. Something that should be taught to their attendants before helping disabled people. Their mistake will cost me pain and suffering for the rest of my life. They never so much as offered an appology. Be prepared to look out for yourself if you use their service. read more

I had an MRI on Sunday at noon and my doctor's office had the radiology report when they opened on Monday morning. I am so grateful for this amazingly fast turnaround...especially on a weekend. read more

I have been to Premier several times and they've been helpful in every way. I am disabled and they respect my condition, I am so grateful for their kindness. Thanks very much to all of you who work there. read more

We got here at 230 for a 315 appt. Only one other person came in, and nearly an hour later we still have not been called back. If we ever need this service again, which we hopefully wont, we will search for any other option. The staff was short and not helpful at all. One other person did show up at 300 for her appt, also set for 315, and was called back before us. Pathetic and unprofessional. I can only pray the paperwork gets handled properly! read more