After being monthly customer at the pharmacy for over 2 years, they decided to stop filling my…read moreprescription. The worst part is they didn't even call to give a heads up. Per one of the employee she stated, "the pharmacist had to pick and choose who he was going to continuing filling prescriptions for and there are several customers he will not be filling for anymore." I come the same time every month. So maybe call and double check on yours or switch to a place that has care for their patients medical needs. OR atleast will have the decency to give you a heads up.

The process was quick from time of order replacement. They communicated effectively each step of…read morethe way.

I am so frustrated with this pharmacy. It's not so much as the people who do the customer service,…read moreit seems the steps they have to go through to make sure you get the right order is great-they are thorough. It's the pharmacist. I have to tug with her every time lately to get answers from her. If I question the script she tells me to call the doctor, which makes no sense being the correction of the script has to be communicated between the doctor and pharmacist, NOT the patient and the pharmacist. This last episode did it for me! I am asking for a script and asking questions about the script, and asked her to print the instructions for the medication (please,) and she would not do it nor did I get the medication. This has been going on for years, and enough is enough. If they don't get their act together, they will lose a lot of business, if they haven't already. And the corporate people, do you really read these reviews? The money will run dry if you don't take action based on what you are reading. It is not always about money; it is about client satisfaction.

Worst. Pharmacy. Ever. Without fail, there is always an issue with getting a prescription filled…read more It's remarkable how downhill it's gotten the last few years. I've moved everything I can from here. Update: in the pharmacy a worker wondered aloud "do we close at 8 or 9?" Someone replies, "I have no idea."

I was going to give this place a stellar review!! They are a decent pharmacy with a drive-thru and…read moreI have not had any issues! But when I went to pick up a medication yesterday they gave me the wrong medication/directions and like hoped I would not notice! Luckily I am medically trained and so is someone in my family and noticed the wrong medication/directions. Please always check your meds when you pick up from pharmacy, that goes for any pharmacy not just this one. Because of this mishap they are deserving of a two.

I don't want to give even one star. The pharmacy staff at Riverview store on fort street are the…read morerudest girls. I was treated so rude I wrote the CEO a letter I have never been treated so bad. None should have a job. I would never go back.

Avoid does not seem like an ethical pharmacy. They owe the company I work for money and refuse to…read morepay after years of them trying to collect. We did the work and they refuse to pay citing something silly about one of their brothers signing the contract without their knowledge. Not sure how that's our problem. I would not do business with this business or anything the "Patel" brothers do in town.

Friendly and knowledgable....the owner came to visit the local senior group when he opened the…read moredrugstore....gave a talk that helped everyone better understand how their insurance and Medicare work together and how a pharmacist can be a valuable friend in making things flow smoothly. Neil has worked with several members to show the difference in price between brand names and generic drugs. seems to make frequent changes in personnel....

Always an issue with my prescription--and how my doctor writes it out-Always seeking the easy way…read moreout instead of actually helping the customer-Calling in is even worse, no callbacks even though they promise to-A horrible job. I am switching everything as soon as I find a reliable pharmacy-

Went to pick up prescription 15 people in line with only 1 person working the counter. They had 3…read morepeople working the front counter with a few in line. I don't understand what the issue was or why not get the pharmacy someone to help out at the cash register. Waited way too long to pick up medicine.

Stopped in over a year ago to try these chicken tenders a buddy had raved about since my kids are…read morepicky eaters and haven't stopped buying them here since, these are some of the best tenders I've ever gotten outside a restraunt... This store has a ton of local surprises food's, pop and pickles it's a quiet hidden little gem of a pharmacy but it's so much more

I have been coming to Rockwood Pharmacy for years. It's almost an all in 1 stop. They have always…read morebeen very friendly with me and everyone else. My husband drinks a beer that they did not carry and have been ordering it for me since I asked if they would years ago. The pharmacy is great. I have NEVER received a prescription without a script so I'm not sure what the other reviewer was talking about. Also the pharmacy staff has never tried to be my doctor or said they won't fill a script. I enjoy this place and I do think it's a lot better than the extremely over priced Rite Aid.

This is by far my favorite pharmacy around. In all honestly, it took a LOT for me to write a review…read moreother than FOOD! However, this place is awesome for a few reasons: 1.) They are always available and happy to help with any questions or concerns. 2.) Many of the pharmacists and the techs know my husband and me by name, and always greet us and ask us how things are going. 3.) They are helpful when it comes to insurance. Our insurance was giving us the run-around about our inhalers...in addition to the fact their site went down and made it look like we were trying to get double of the same thing. Long story short, one pharmacist went out of his way to call us AFTER he had called the ins. company and straightened everything out. I noticed it was about 10 min. before the pharmacy closed; he went above and beyond, and could have easily put it off until the next day. 4.) They warn you if the medication will be expensive ahead of time. 5.) If insurance won't cover something, they do everything possible to help you financially with the medication (manufacturers coupons/ programs/suggestions for your doctor/etc.). Finally, even though they deal with a lot of irate, irritated, elderly, and frustrated people, they always remain super pleasant and prompt. Thanks for making script refills as painless as possible!

As usual stick to the mom and pop places that care about costumers. I've went to get a prescription…read morefilled a few times and nothing but problems and bad attitudes. These pharmacists act like gods amongst men. I came in ten to six for a prescription of 6 pills. He talked to another customer for 7 mins before walking up and saying I can't fill this before even looking at the paper? The pompous ass behind the counter obviously hates his life as the old adage goes misery loves company. ‍ I am going to go pray for this man to find a women, or god. Because he has been rude 2/3 times I came to pick or drop off a prescription I go to west village pharmacy for my prescriptions and they are fantastic compared to this guy. They even call you on your birthday. They are supposed to be there to help you, but for some reason they think they are their to make their own times and act like complete and udder dickheads.