Stayed here over 10 years ago with my Girl Scout troop and always wanted to return. Had our chance last week when we did an overnight to San Diego for a Padres game. Got a decent last minute deal so grabbed it. Beautiful property conveniently located off the 5 and close to the beach although I didn't access the beach either time. Inviting lobby...checked in and went to our spacious room. Bathroom was one of the nicest I've seen in a while, with a large walk in shower and easy to adjust (for this 5 foot tall woman) shower head. Large in room safe a bonus, as well as larger mini fridge and sink. Breakfast was good-/ love any place that serves skim milk and waffles!! They have cookies and milk nightly too. No pool time this visit for us. Appreciate the signage for the plant and tree species around the pool and front areas!! Will definitely return! read more

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Recently stayed here and had a decent experience. Although the outside may look a bit sketch (they were renovating, so things were barricaded), once you enter, it's actually not bad! The breakfast is decent. Everyday they had a different meat option, along with their standard conventional breakfast. The room was also decently sized. I'm knocking down a star because the light fixture on the ceiling was dirty and I wish they would have cleaned that, but other than that, I had a pretty comfortable stay. Parking was also free. They have a pool, but it's not heated. read more

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After a terrible experience at our previous booking, my husband and I were lucky enough to find the last opening at West Inn. The staff were all so nice and helpful, and I loved their nightly cookies and milk!! It's so cute that they do that every night. The room itself was great! It was really spacious and included a good sized mini fridge and microwave. I also really loved the high ceilings! The only thing is the walls are really thin, so with it being a pet friendly hotel, you may hear some dogs around you. But all in all it was such a pleasant stay, and we can't wait to return!! read more

Our favorite place to stay in Carlsbad. I have lost count how many times we have stayed here. The entire hotel is always really clean. The staff are always helpful and kind. They have daily breakfast included, and cookies and milk in the evening. The beds are always very comfortable and help you get a great night's sleep. read more

West Inn & Suites - Outside the main entrance - Hotels Near Me - Carlsbad, California

This property is absolutely beautiful and Daria the front desk girl could not have been nicer and so helpful. We were actually staying at a previous hotel, but it was so filthy we left and came straight over here. Daria was so helpful and telling us what we needed to do so this never happens again. The rooms were absolutely beautiful and big. I felt like I was at a five star hotel, and the breakfast fantastic and you're so close to everything in Carlsbad. I can't say enough nice things about this hotel. And did I forget to mention hot warm cookies every night. You couldn't ask for anything better book now. read more

Remember staying there for a few nights years ago and it was a lovely little vacation The rooms were very comfortable yet on the smaller side yet the service was super welcoming, friendly and attentive. The hotel is within convenient access to Carslbad Palomar airport and legoland . At the time they had a steakhouse attached to the hotel. I don't know if that's still the case. read more

100/10 great hotel, amazing customer service. Provided us with beach towels/chaira/umbrella, even sunscreen when we forgot ours. Even got a great deal through their home website. Will stay here any time we come through Carlsbad. Plus it's walking distance to a beach, 8 minute drive to Carlsbad village up the ocean. read more

I stay here a lot because it has very nice, if not new, rooms, nice linens, thermostats that work, a great breakfast and generally friendly and competent staff. Prices bounce around a lot. They do the Las Vegas-style "resort fee" ripoff for a tiny pool, and have what I'm told is an exorbitant pet fee. Their website says quoted prices include "all fees" and then they lard in the amenity fee. But I know its coming, so just take it into account. The nearby train tracks may be a problem for light sleepers. read more

I was very surprised to find a "smoking patio", a hot tub that does not work (but they charge $20. a night "resort fee" and then say breakfast is included, but when I asked can we get a break on the fee because there is no resort amenitiws, she said we are paying for breakfast, so how about be honest before people book?????). I was also surprised to see dental floss on the floor of the shower when I went to the room and some soap scum. I had prepaid or would have left after one night. I forgot a couple things and they do not have a razor or such complimentary, and nothing is nearby. The woman in the breakfast room was very nice, but food for breakfast was mediocre. The outside area is strange, by railroad tracks, and apparently there used to be a restaurant there, no more. The refrigerator froze my coffee and food that I bought in town and I had to throw it all away. When I brought the coffee to show the general manager, she said "no" and denied it. It was right in front of her! Huge pet fee and not pet friendly-hard to take the dog for a little walk, but smokers are definitely welcome. For what it is, it should be less expensive. And don't charge a resort fee for no resort amenities available. Adults aren't all interested in milk and cookies. I've stayed in all kinds of CA places-this one is not worth it. read more

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This is my favorite inn to stay when we are in Carlsbad! It has a wonderful breakfast until 6:30-9:30 AM weekends till 10:00 AM . It is hot with cold choices also desert coffee tea and juice . The rooms are clean and comfy ! They have cookies and milk at 8-9 PM The wait staff desk people and cleaning staff are awesome ! I will be back again and again I'll try a suite sometime in the winter . Thumbs up The best highly recommend read more

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The hotel was nice, and close to Legoland and the beach, but I was dissatisfied with the pool and hot tub being broken now for over 2 years with no heat and nothing still has been done about it? Why is that, it looks like the hotel makes good money so what's going on. Hotel looks a little outdated and needs a good clean and dust around the area. I mean it did its job. read more

Decent hotel & nice staff, but beware- They charge a ridiculous $82.50 a night to have a pet. This is on top of the Resort Fee etc. With that being said, I will not be back with my dog! read more

Great stay with really great spread of breakfast. At 8pm they have cookies and milk. The staff was very friendly. The hot tub was not working but we were able to use their sister property 5 miles away for pool and hot tub. read more

West Inn & Suites - Front of the hotel - Hotels Near Me - Carlsbad, California

Customer service should be more efficient and disclose everything what is not working properly in the building; such as not heated pool and jacuzzi, old tv loosing signal. This place needs full renovation and good customer service to accomodate guest checked in. Property refused to do refund. Don't be fool in their good reviews ! read more

West Inn & Suites - No heated pool and jacuzzi onsite - Hotels Near Me - Carlsbad, California

Made a last minute reservation for one night last month. Really nice room. It was clean and quiet. Bed was really comfortable...like sleeping on a cloud. Employees were very friendly and nice. Breakfast next morning was good. Very happy with our stay. read more

Great road trip hotel. Right off the 5 and close to many attractions. Gas station. Nice staff, clean and well kept property, morning breakfast and nightime cookies and milk. Saw, but did not use 2 laundry facilities on 2nd floor. Ample parking. Nicely decorated for the holidays. You can hear the train that goes by otherwise quiet. read more

Nice place reminds me of Embassy suites. Haven't had a breakfast at a hotel since Covid. Breakfast included Belgium waffles sausage eggs, ham. Two king beds can I pull out sofa. The television had video on demand and you could use your own Netflix, but there was plenty of channels and movies to choose from. I will definitely stay at this hotel again usually when I stay at a hotel, you get a limit of 20 channels on the television. read more

Hotel located in the Carlsbad one block from the beach. The hotel is in a pretty and safe area. There is ample parking. There's also a steakhouse and a gas station on the same block. The hotel is also one block from interstate five making it very convenient and easy to get to. The hotel is older, but still nice. If you are on the first floor, you will likely not have a view. Love you out of our window is of a different building just a few feet away. Also, you must keep the air condition on otherwise it will take forever to cool down the room again. The rooms do have a mini fridge and microwave with a little wet bar area. There is not a closet, but there is a large cabinet that you can hang your clothing items in with a safe inside. There is also a small chair and table by the window. The bathroom is nice and has some modern touches. The hotel is next to the train tracks so you will hear the train from time to time but it has not been that bad. Free breakfast in the morning. read more

After 2 nights sleeping on this beautiful hotel, I can confirm that the beds are heavenly delicious. The rooms are beautiful and the hotel is enchanting. If you are looking for a midsize, peaceful, gracefully decorated, conveniently located hotel, the West Inn & Suites is the best choice. What makes this hotel truly remarkable and unforgettable is the carisma and outstanding hospitality of every single staff member. If you stop by, please smile to the housekeeping team, they will smile right back at you and help you out with anything you need. Say hello to Bertha when enjoying her delicious bacon, potatoes and waffles at the breakfast buffet. Say "I will be back" to Shydell who is the best front desk manager I ever met including all the very fancy hotels at have stayed at! Shydell and Bertha: My mom, my sister and I will always remember you both. read more

West Inn & Suites - Hotel at night - Hotels Near Me - Carlsbad, California

Just back from a 3-night stay at the West Inn. They were repaving and striping the parking lot so part of the lot was closed off. Assume they were trying to get this done before the Spring and Summer busy season. Parking was fairly easy still. Plus: - Room was clean and generally in good condition. - Quality of the furniture and finishes seemed pretty high. - Quiet room with good sound insulation. We know that we had a next door neighbor and never heard a peep. - Daily breakfast was good; 1/2 step better than most "free" breakfasts at large chain hotels. - Evening milk and cookies is cute idea and a nice detail. Downside: - The premium king room we got was a bit dark. It was a long thin room with only one window on the bedroom end so the living room needed to have lights on 24/7. With the dark wood tone of the furniture, it was a little cave like. - Breakfast room can get messy with families and kids. It was only moderately busy when we stayed so can imagine it getting pretty chaotic during the busy times. Overall a good stay and West Inn seems well suited for a family stay. read more

Wow! If I could give this place, ten stars, I totally would. I've been to a lot of hotels in this category, and this is by far the best. First, when you walk in the door, the place smells great. I don't know what they do but it's absolutely delightful. It's the small things that really stand out there. The staff is amazing. Everybody. From the person that you meet when you walk in the door to the person who takes care of your room, to the person who helps you with breakfast. Everybody is friendly and helpful. It's like one big happy family. The rooms are great. Nothing fancy but very clean and definitely a step up from a lot of hotels in this category. They have cookies and milk at 8 PM every night in the lobby! Did I mention the special little touches? And finally, the breakfast is divine. Often times when a breakfast comes with your room, it is a pastry wrapped in plastic or a box of Cheerios. They serve a full breakfast. One day there were biscuits and gravy. They seem to regularly have eggs, potatoes, bacon , oatmeal, cereal, and fruit. The coffee is good. It's all served buffet style. Honestly, I wish chain hotels could meet the standard of the boutique hotel. I absolutely loved my stay, and if I'm ever back in this area, I will definitely be back. Highest recommendation! read more

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Excellent Hotel!!! Would highly recommend anyone who is visiting the San Diego Zoo or Lego Land to stay here

This was a really nice stay. We had a wonderful time, and the staff was very accommodating. We used the pool (which is not heated, unfortunately), the hot tub (which was nice and hot), the breakfast (which was a full meal with eggs, potatoes, sausage and/or ham, biscuits and gravy, and lots more!), and I had my grandkids come spend the night. The hotel has a lovely area on the second floor where we hung out and ate and played games. It is close to Oceanside Marina and the Pier is a few miles away, too. read more

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This place is great , old school hospitality, clean spacious rooms , great breakfast , stayed twice love the place , and everyone that works there is so very nice, I will stay here again, it's the best read more

Awesome place to stay and beautiful Christmas decorations. The kids loved the milk and cookies before bed

Took my wife here for her birthday her first reaction was it was "fancy". It's a very gem like hotel, cozy and upscale vibes all in one. The room we got was pretty nice as well, the TV could be updated but we managed. The breakfast was great, buffet style had a great variety. There's a park like area across the street, gas station on site, and 3 different parking options. There were bikes you could rent along with other beach equipment if that's your thing. The staff were nice too. The location is perfect, there's plenty of things to eat and do, and you're not far from other activities either. This spot is 10 mins from downtown Oceanside. We will mark this as our Carlsbad getaway. read more

My husband, our 7 year old and I stayed here for 1 night on 9/13 after a day at Legoland and let me tell you it was HANDS DOWN one of the BEST hotel experiences we've ever had, and we travel often. We chose this hotel based solely off of reviews since some of the other hotels in Carlsbad had horrendous reviews about bed bugs, mold etc. The first thing we noticed is how close in proximity to Legoland the hotel was no more than 5 minutes just under the freeway. After a long and tiring day at the theme park it was nice to be so close. When I walked to check in the hotel smelled so nice and clean it was very quiet and the woman at the front desk who helped me ( I tried to remember her name but I know it started with an M) was so kind and she was so helpful checking us in, we even got upgraded from a king suite to a double king suite which my son absolutely loved since it meant he had his own king bed for the night. The hotel is a decent size but not so big that you get lost or have trouble walking around finding your room all we could notice in the hotel when walking through was that it was so clean and quiet. When we walked into our room we were all amazed at the sheer size of the room and just how nice everything looked we walked into a living room area that had its own TV a small kitchenette that had a microwave and a mini fridge and of course the pull-out couch we continue to walking a little more in which had a huge bathroom with a matching walk-in shower all of the amenities we needed were included such as body lotion shampoos conditioners and body gels as well as plenty of towels just past the bathroom was the main bedroom which as mentioned had two King beds another TV plenty of storage space for clothes and suitcases and another little sitting area near the window. Although we didn't go down to the pool, we could see the pool from our window and it looked like a great size with plenty of seating around it. From 8:00 p.m. to 9:00 p.m. they offer cookies and milk with individually wrapped cookies and that was definitely a highlight for my husband and son. Although our room was right off of the elevator we both agreed in the morning that we didn't hear a single person and the beds were so comfortable all three of us had an amazing night sleep. In the morning my son and I went down to breakfast which was included for free and the selections were awesome the breakfast area to sit was also kept very clean and it was a nice comfortable place to enjoy breakfast before checking out. Overall my husband and I both said we would love to come stay at this hotel again soon and find other fun things to do in Carlsbad just so we have a reason to go back to this hotel. Compared to other hotels in the area that we've seen double the price we paid here and nowhere near as spacious, clean or nice this is absolutely a 5 STAR pick for us! read more

Great hotel near Legoland with lots of food options around. We had the double king suite and we absolutely loved the size. It was roomy, comfortable and my kids loved the space. The pool is small but it was nice and they had lots of floaties available. They have a delicious breakfast buffet included in the room. The best part for my kids was the cookies and milk at 8pm. Such an awesome treat. We will definitely be back! Such a great experience. Staff was so nice and helpful. read more

Wow, I'm extremely impressed with this place. Never judge a book by its cover. I initially thought that this place was going to be horrible and the Yelp reviews were all lies because the hotel was located right off the freeway and next to a gas station. Once you enter into the lobby, you will immediately notice a flowery scent throughout the hotel. It smells like the Polynesian Resort at Disney World. So, it gave me strong Disney vibes. The decor is really up-to-date as well. Pretty fancy to be honest. The rooms are also very up-to-date. Seems like it was recently remodeled, like new. Too bad we didn't have much of a view. Our view was just the underground parking garage. Haha! Speaking of the parking garage; it's huge! And for some reason, not many people were parking there. It's perfect, especially on rainy days. It rained the whole time during our stay, so we couldn't enjoy their swimming pool and outdoor ping pong table. Complimentary breakfast is served from 6:30 am - 9:30am every morning. I swear, I think there's only 2 people running that kitchen. And there's a lot of food to go around. Very impressed of how clean it is at the cafeteria and the library (this where you find tables to eat at). Overall, West Inn & Suites exceeded my expectations. They have an amazing staff. It's located less than 2 miles from Legoland. There's even a steakhouse called Polo, located just right outside of the hotel. Definitely would recommend this location to anyone. Can't wait to stay here again. read more

January 13, 2023... we arrived earlier then expected around 11 am. Greater with a warm smile, they were happy to accommodate us right away. This place is a gem. There's a cozy library area, the entrance is inviting with a seating lounge up the stairs. Wonderful heated pools and most of all breakfast included from 7 am to 9:30 am everyday. There's even a night cap cookies and milk in the evenings from 8 pm to 9 pm... Quiet and family friendly, comfortable rooms! I highly recommend this hotel read more

West Inn & Suites - Library - Hotels Near Me - Carlsbad, California

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My husband and I stay at The West Inn Suites over the Labor Day weekend celebrating our 30th wedding Anniversary. Checked in our room the room was humid and musty. Checked the AC advised the air wasn't working. We were offered fan in which one of the fan were so loud we had to turn it off. We asked for another room and was told the were all booked. I spoke with the manager Vikki Armonio and was advised there was nothing she could do about due to We went through hotels.com to reserve the room. Called Corp to date no returned call. Thanks West Inn Suites for ruining our 30th wedding anniversary. read more

West Inn & Suites - Fans provided by the Front desk at the West Inn & Suites due ac not working. - Hotels Near Me - Carlsbad, California

Stopped here for our Lego Land visit. The staff gets 5 stars for being friendly and welcoming. Couple of things needs to be updated and fixed. Outside pool shower was not in working condition and the pool umbrellas didn't work. Overall was a pleasant stay. read more

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My family & I enjoyed our stay at West Inn. We loved that it is close to LEGOLAND, the beach, and restaurants. The staff were nice, our rooms were clean, and our kids absolutely loved the cookies & milk at 8pm. They offer breakfast starting at 6:30am- one of our favorites so far! Would recommend especially if you're traveling with little ones. read more

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Recently stayed here for a couple nights and I'll start off by saying it's very well kept! However, it's not as close to the beach as it seems online. It's a good 5 min drive, which is fine, but I was under the assumption it was a little closer based off photos advertised. They have a nightly cookie hour which I thought was super cute & was definitely a hit with all the children in the hotel. Very family friendly & all the staff I had spoken to from the front desk, kitchen staff, down to house keepers were so kind. They have a daily continental breakfast, and to my surprise, had a handful of options to choose from. However, I felt like even going down at 7:30am, the "hot" food was cold, so unless you're there right after it opens, you might need to heat your food up in the microwave. The only big negative for me was the train that's runs close by. It is SO loud, and even runs around midnight, so if you're bothered by loud noises in your sleep, this might be problematic. Overall, I'd stay here again for the convenience of location and amenities, but definitely bring some ear plugs. read more

We loved our stay here. We live local and had a night away from the kids for our anniversary. We decided to opt out of crazy prices this year to be on the beach. I am super picky and rarely sleep well at hotels. We were here on a Tuesday which likely is why it was so quiet. We laid at the pool for hours the first day. The loungers are amazing and have cushions. The pool is not heated which was a bummer but the spa is great. The rooms are super clean and beds are very comfy. The staff is super kind. The breakfast is awesome with hot foods. Truly can't beat the price. read more

West Inn & Suites - Hotels Near Me - Carlsbad, California

Absolutely stunning place! Clean, safe, and great place to spend the night. Pricey? It's all relevant on whom we ask but for me worth every penny. Breakfast was delicious super Clean and welcoming read more

My wife and I were passing through Oceanside and just needed a quick stay. We arrived around 8:00 PM and check was a breeze. Our room was clean and comfortable and breakfast started at 6:30 and was a great start to the day. I would stay here again, hopefully longer next time. read more

Front desk staff are extremely kind and helpful. Excellent rate quoted over the phone allowed us to cover hotel costs for an amazing guest speaker fur a local event. Room was spacious and very comfortable. read more

What a gem... If you're looking for a competitively priced stay with a suite near Legoland this is a great option. Less than 5 minute drive to the park it's location is a little hidden but there is a lot of perks to this quaint place. The rooms are mostly suites and there is a space for people to move around and about. Also the beds are pretty comfortable but some of the furniture could use a thorough cleaning. They included free breakfast that's not just continental and they give milk and cookies in the evening. There is a little pool and jacuzzi and parking is plenty. The one potential knock is that it is close to the railroad so I can imagine if people get a room close to that side it would be annoying. Service here is friendly and the price is tough to beat. Nice. read more

West Inn & Suites - Hotels Near Me - Carlsbad, California

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First day of check in 10/7/23 To be honest I was not expecting a 4 star hotel. Going based on the reviews I was hoping for at least a 3 star hotel. First arrived to my room and it hit me and my family with a foul odor. Very disappointing. Ignoring the stench we were to tired to make a big deal with the smell of urine and decided it was too late to find another place. Upon doing our routine we have sewage come up out of the sink and smelled so terrible. I had to go to front desk but of course there's no other room he can move us to. To be honest I would not recommend this type of establishment to anyone. It's very unsanitary and not well kept. read more