Ron and Jason just finished replacing our picture window glass and the glass panel in our bedroom…read moredoor. They do fine work and are very honest and dependable. I can recommend Hallmark Glass Plus without hesitation!!

They came out to give me an estimate. However, after waiting a week, I never got the estimate, as…read morethey claimed they were too busy. Go someplace where they want your business.

Sullivan Glass Company has Absolutely terrible Customer Service! The owner is extremely rude and…read moredoes not need to be speaking to customers. They do not respond to e-mails or provide you updates on when they are going to do your install. Would not recommend doing Business with them whatsoever. The owner made a point to tell me, he does all the Dollar General Store Business and he's very busy....

From the owner: Sullivan Glass is a full-service glass shop that serves residential and commercial property owners…read morein Paducah, KY and surrounding areas. We offer custom built shower enclosures in a variety of styles. We have numerous hardware and finish options to choose from. Our commercial glass specialists design and install new glass storefront windows and doors, as well as repair damaged windows and glass panels. We can create beautiful glass partitions in offices and installs curtain walls and fully operable windows in business applications.

I was traveling and needed service done on my windshield done before traveling by home. Call and…read moregot Bo would came out the next day and fixed my windshield and my daughter's car. Her windshield was hit by a rock also. He was great and got the job done. Doing my daughter car was extra and he didn't complain. He said he could do her car as well and got the jobs done. I recommend anyone that needs a repair or replacement windshield to try this company. Bo again I thank you for a job well done. ISIAH CANNON BALLGROUND, GA.

I recently purchased a house that had a broken window. In part of our agreement in the purchase of…read morea house, the window had to be fixed. The owner called Gray's to come out and fix it. The glass looks fine, but since it was fixed, the window will not close all the way. We called Gray's to come out and fix it. They have been out a total of 5 times in a time span of about 6 months since we bought the house and it is still not fixed. Now they want to charge me. I would highly NOT recommend them.

Randy Jones Glass and Mirror installed safety glass in our front office. It really looks beautiful…read more It is aesthetically pleasing to the eye, extremely sturdy and fits perfectly. They were considerate and professional when installing. Highly recommend them for any glass work you need.

From the owner: Redoing your bathroom then there is only one person to call when it comes time to install your…read moreshower doors and mirrors. Randy Jones Glass and Mirror is Southern Illinois #1 installer for anything glass and mirror. When you want it done right there is only one name Randy Jones Glass and Mirror.

Not recommended. They actually showed up and did not install the glass upside down, so 2 stars…read more They did screw up the location of the glass panel bracket (while charging me full price), forgot to caulk some of the bottom of the glass (resulting in leaks), never provided a receipt, and expected me to wait for an extended period until it was convenient for them to correct their mistakes.

DON'T CONTACT THIS COMPANY, CONTACT EDGEWATER OR YOU WILL REGRET DOING BUSINESS WITH DAVIS GLASS!!…read moreDavis Glass is one of the worst businesses in Cape Girardeau and I regret working with this organization. George the owner and estimator came over to measure for a new window and a new Shower door. When we schedule the first attempt to have his install team come out was when it snowed on 12/28. I arranged my schedule so that I could be available to help not knowing it was going to snow. That day no one reached out nor was I able to contact anyone to ask if we were going to reschedule. Three days later, we rescheduled the install for 10 days later. The second day of install everything George has measured was wrong, all shower glass panels and the window. This is his company and he measured everything incorrectly, I do not understand how that is possible when this is all you do for a living. Also, during this install day his team tracked mud in the house and onto our brand-new carpet. I called the office the same day and it took over one week for the team to respond to us, we had to purchase a carpet steam cleaner and clean the carpet multiple times. After one week of their office calling not me back, they send their office cleaning lady to come over who provided no additional help for our messed-up carpet. On their third attempt everything was measured correctly but the hinges didn't match the glass panels. WE ARE NOW AT OUR FOURTH ATTEMPT FOR AN INSTALL! On the fourth install attempt they installed everything only see their measurements were still off for the shower STILL, we had to buy a rubber sealer to cover the gaps as water was coming out of the shower and the window was of poor quality and didn't even match the other windows in our home. I am now working with Edgewater and will be returning the window I had initially installed from Davis Glass. I say all this to tell everyone Contact Edgewater, they are very busy but that's because they do great work, I have no idea how Davis Glass is still in business absolutely the worst customer service, I always had to call their office only to wait to be contacted again.

I have never put a poor review on any site for any business. But I am blown away with the extremely…read morepoor customer service by Davis Glass in Cape Girardeau, MO. I'm very pro business. Mistakes happen, that's a fact. Every business has made mistakes. It's not the mistakes you make as a company that defines you, it's how you resolve those issues. After explaining my issue with Davis Glass to the receptionist and asking for management she was extremely rude. By the end of the conversation I was told that Davis Glass would no longer do business with me. This was due to me explaining multiple issues with a Davis Glass employee in my home and still not having glass in a window that the Davis Glass employee damaged. The receptionist would not let me speak with anyone else. Unclear if the receptionist was rogue, I went into Davis Glass to speak with the owner. When I met the owner I was told that he had spoke with the receptionist and he said he did not care what I had to say and asked me to leave. I fully agree if a customer threatens, hurts, yells, or uses vulgar language with an employee the business has every right not to do business with this type of customer. None of this took place, I did not use foul language, yell, hurt anyone, threaten or disrespect. When I tried to explain my issue, even though I was blown away at this point, I was told by the owner that he did not care. I told him that I voiced my frustration calmly and was not in anyway disrespectful, no company that has this type of customer service is too big to fail. He laughed and walked away. I decided to rate poorly and post this due to the extremely poor customer service that the owner himself gave. Possibly this could help someone else not run into the same issue that I have. Also it is very obvious that one of my goals with this post is to turn business away from Davis Glass. I believe that companies should be pro customer service and value customer feed back. Definitely not leave a customer worse off than before you entered their home.