Kayla the student was Amazing!!!! Alina Jenkins her instructor was a great teaching instructor. No…read morestress or tension but honest education. Kayla listen to my needs. She kept conversations normal like outside salons. She did an incredible job on my hair with high and low lights. I will be back.

I've always really enjoyed this salon, which is why I was so disappointed by what happened on…read more3/18/26. My friend and I both had 5:45 appointments, but when we arrived, only mine was in the system. We were told that because my appointment was made in person and hers was booked online, only mine was actually scheduled. Even though she had a confirmation email, it didn't matter. I understand that mistakes happen, but we drove out of our way to be there, and the way the situation was handled felt less than ideal. Not handled well at all. And believe me, it's rare for me to complain - so that's how disappointed I am in the situation.

The student did a fair job for no supervision. There was no supervisor in sight. Except for the…read morefront desk, where they were gossiping about the clients and students to other students. The student started to chop an the hair at the ends. No styling - when I question her why she was cutting my hair that way, she response, shock me: "My instructor told me to cut your hair that way." I speechless. This is will not prepare the student to secure a job. Please think about changing up the supervision there.

This review is on the cosmetology school (specifically the esthetics program), not the services…read moreprovided by students. During one 15 week period in 2018 there were 5 different esthetics teachers. They also lost their manager and a cosmetology teacher during this time. Smoking was taking place directly outside of a propped-open emergency exit and smoking breaks are taken in addition to timed/clocked out breaks. Those that don't smoke are being exposed to second-hand smoke several times per day because they are just outside the exit with the door open. Students take lunches and breaks whenever they want to be unavailable to perform a scheduled service that they do not wish to perform, which leaves students wanting to get their hours completed doing all the services that other students don't wish to do. Students are told to collect their things at 30 - 45 minutes before the end of the day and while they are still clocking hours so that the staff can leave promptly at 5:30, even turning off the lights while students are still in the classroom. Fridays esthetics' classes had no teacher other the cosmetology teacher and therefore busy with those students. Juniors who are also supposed to be tested out of every service by the end of their first 5/6 weeks but are unable to because the class schedule isn't followed. Many advanced esthetics classes are supposed to be given on Fridays, but since there is no Friday instructor it took the juniors additional time to become seniors. Services sometimes could not be performed because they did not have the supplies on hand to complete the service. This didn't happen only one time. Students have been asked/encouraged to call state representatives about proposed state laws that will affect cosmetology schools and students. The students weren't asked that they call and give their opinion. They were given a script of what to say. Not only was that inappropriate to ask of students, but anyone who wanted "extra hours" could come in and call representatives on a day the school is normally closed. This was inappropriate, unethical and unprofessional to ask students to do the political bidding of a school. Arbitrary new rules are thrown at students without any notice and make no sense, such as, students are told that they aren't allowed in the classroom unless it's teacher approved and it can only be for an hour. They are expected to be on the floor. That would be fine typically but there is no common sense factored into this rule. Sometimes all the rooms are full, all the towels and sheets are washed and dried so there is nothing to do on the floor and nowhere but the classroom to go. Raphael's is a poorly run family business that the owner, Ralph Delserone, Is only interested in making money, not in the students or the student salon customers.

I walked into the school today not knowing what to expect because if a school but as soon as I…read morewalked in I was greeted with a smile and a welcoming embrace. I wanted to get a haircut service I was escorted to a barber and I told the barber exactly what I wanted and he listened and followed through to perfection the service was amazing and I couldn't have asked for a better haircut and my wife loved it!!! I will be coming back 10/10

I had a great experience with Ele. She did a fantastic job on my color and cut. I definitely…read morerecommend going to give these students a chance to use their skills.

I went to have my a facial and to have my eyebrows tinted and was a little nervous. But after…read moremeeting the esthetician, Elisa, she put me completely at ease! I was nervous because I had never had anything like that done and I was just imagining my eyebrows being super dark and scary! I had nothing to be worried about because Elisa reassured me that she would make the correct color choice and she did! I also had a full one hour facial and it was so relaxing and my face/skin felt so smooth and tight! I'm going back to have my eyelashes tinted and I can't wait! I highly recommend this school for the prices that are so incredibly reasonable, everyone was so nice and welcoming, and Elisa made sure I was happy, comfortable and satisfied with my entire experience!

The students, workers, and manager do an incredible job. Very friendly and great service!read more

Have all your beauty needs meet in one place. The staff is very professional & polite. They really…read moredo go out of their way to make your visit worh them the best. If your on a fixed income then this is the place to go

The clerk will lie and turn clients away way before 3pm…read more Students were in the establishment

This is my second time visiting InnerState Beauty & Barber School and at this point, I just HAD to…read moreleave a review of my experience! Everyone is so incredibly sweet and welcoming. And the instructors (especially on Saturdays) are amazing, very professional with great customer service. Shout out to Bianca and Rachel for slaying my hair effortlessly.

It is wonderful someone finally opened a cosmetology school in Ashland that accepts financial aide…read more This area has been needing one for a long time. Thank you Elite for serving the Ashland area

Hannah was wonderful, the massage was so relaxing and thoughtful. She has a great touch! We will…read moredefinitely be returning. My fiancé had Marie, he was so relaxed he was snoring!

The best guest service experience I've ever had at a cosmetology school! Professional level work,…read moreand COVID-safe procedures! I highly recommend anyone needing any hair services to come here! Facilities: I came in for guest services (specifically for a perm and haircut). Le Jeane Academe is located within a cute Colonial Revival style building that's as charming on the inside as it is outside! The interior is very modern and spacious. All of the equipment, from styling seats to manicure tables were very new in condition. There's even a cafe inside, although it was closed when I came due to the pandemic. Hygiene: All staff wear masks and appropriate personal protective equipment. They also check your temperature when you come in. Everything that a guest would touch, from the pens to the chairs and tables were sterilized between guests. On top of this, I had an entire area of 10 styling seats to myself (and the two students and instructor, of course). The safety measures taken combined with the ample social distancing allowed me to leave with peace of mind and no anxiety about whether or not I might've contracted coronavirus. Student to Instructor Ratio: The student to instructor ratio was 2:1. While this review rates Le Jeane Academe from the point of view of guest services, I think any prospective cosmetology student should pay attention! Other schools I've been to, often have an instructor supervising 5 students, as well as floating between multiple guests. The best part is that I had one instructor dedicated to me; she didn't divide her time amongst other guests or students, and supervised my service the entire time. Quality of Work: I was extremely satisfied with the turnout of my perm and cut. The students clearly take pride in their work, and the same is true for the instructor. Of course, as students, there were a few moments when they needed help, but with an instructor dedicated to me, she was literally always available to offer help and instruction. Unlike some other schools where the students may need to call an instructor for help, at Le Jeane Academe, because all of the instructors' attention was on her students and one guest, she watched and was able to anticipate moments when the students would've had questions and show them. Not only did it probably provide better instruction, but it sped up my time here, as there was no unnecessary downtime and everything just flowed seamlessly! Conclusion: As a guest, I got professional salon quality results with my perm and haircut, with the whole visit taking about 3.5 hours, which is slightly slower than a professional salon, but much faster compared to most schools I've been to. Not too shabby, considering I only paid $48 for services that would've easily cost me 3x to 4x more at a salon!

The ABSOLUTE worst to deal with. Rude employees. You pay for the Elite package to get picked up…read moreand no dates are available to take lessons. Called the office and they say you need to check the online schedule every day, several times per day to see if anything is open. I should have know not to deal with this place with the outdated website of theirs. Extremely difficult to get your money back and they don't give you the full amount back; they said you will be charged a $10-15 handling fee to cancel the package. THE WORST. This place needs to be reported to the Better Business Bureau and it needs to be SHUT DOWN. Avoid this place at all costs.

Will make you do all the steps and take you money then say they can't give you your certificate…read morebecause of mistakes in their paperwork than THEIR people made. They will then ask you for MORE money to 'rectify' the mistake even after you already pay for the whole package. so unprofessional and a scam.