Best place to equip a goalie in Ontario! The owner, Joel, and his knowledgable staff help fit your…read moreequipment and budget expertly. The outstanding personal service will make you leave the big box stores behind. The best part is that as your goalie grows you can trade in your existing equipment when you upgrade. Patrick O'Kelly, Loyal and Happy Customer since 2000

I would like to commend a supervisor at the Milton, Ontario location. I arrived at the store only…read more30 minutes before closing looking for information on outfitting myself head-to-toe for hockey. I didn't expect much more than a short browse session, but Christian was eager to provide whatever information I needed and helped me to examine more products than I would have guessed going in. Not for a moment did I feel rushed and all the info he gave me was with great interest in my needs. Not only is Christian obviously very knowledgeable but he is also a prime example of superior customer service. In fact, we even went beyond closing time which I very much appreciated. At the end of it all I ended up purchasing a number of items... all when I expected to merely look around. Well done Christian! I lowered the rating by 1 point for a somewhat limited selection of top line items. But for value, incredible!

Good selection of skates. Not understaffed but the staff seem to want to screw around in the back…read morethan help people. Customer next to me were a couple with 2 kids, they had NO idea what they were doing when it came to outfitting their kids for skates. The staff member who was helping them walked away and started ringing a customer through at the second till. There were only 2 other people in the line. It could have waited and he should have finished helping the customers. I helped them as I have experience and was outfitting my GF's son for hockey equipment. For the fact that they had 3 people on the skate sharpener there should not have been as long a line up as there was. One of the people sharpening skates left it to adjust a helmet. The staff needs to get the whole customer service thing down pact. They have a captive audience/customer base in Milton yet they don't utilize it with epic customer service and deals that would rival Canadian Tire, Walmart and Sport Chek. Customer service will beat the snot out of price points every time. The owners need to realize this before the people of Milton wise up like so many others. Survival has many angles and they need to use what they already have before it's an empty building.

It's all about the staff at this store…read more They are friendly, knowledgeable and fair. Needed to regear my kiddo for skating season and they were fantastic. Offering up used or new options and walkingbua through pros and cons of different models. Very helpful and easy going, with stock that seems to turn over very very fast ( and 3 times in days looking for items and there were new options available on each visit!) A bit hidden off the main street but worth the drive Highly recommend checking them out for kiddo gear as they grow out of sizes at. a rapid rate!

Great service at this place! Wow, just talk loud enough to be heard over the din of over-dressed…read morepeople sweating it out finding the best of a specific size skate or length of snowboard or ski. This should be your first stop if you would like to experiment with any kind of sport since the staff is knowledgeable and used to dealing with first timers. Silly questions won't bother them, they are accustomed to it. Prices are very reasonable and they take trade-ins of your old gear. At least they will take their used gear back the next day or the next season if you want to trade up or get a different size. Then you will only pay the difference and help support the store with renewed stock, a very cool idea! So there you go - no excuses when someone says, 'Let's go skating!'

I am an online customer, and though I never met these folks face to face, I probably had my best…read morecustomer service experience in years. An axe I ordered was delayed, to no fault of these guys; but instead of just sending a form email with new expected delivery dates they contacted me and offered several options on how I may have liked to move forward. I missed the first email (junk mail bin), but they also left a voicemail looking to get in touch over my order. I emailed them back and they sent along some sharpening oil, etc with my order when it did arrive. I've gotta say, this is not what I expected as an online, faceless customer. But besides being delighted over my new axe, I'm happy that they valued my business enough to personally reach out and make sure that the resolution over the shipping delays was tailored to me. Nice work Canadian Outdoor Equipment, I'll be sending you all my future business and recommending you to my friends and family. Thanks!

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

Came here expecting some used hockey equipment, and was surprised there was not any! #BigFailForMe…read more Regardless, we decided to check out what stuff they had and ended up getting the kid fitted with all new stuff. The staff were very helpful, gave good advice and recommendations. They have a good amount of choice and gear. I'd say if you didn't know exactly what you wanted while you may not be lost, its not easy peasy. Their prices are competitive with other places and even the large box stores. The one thing I find could use a bit of improvement was ability to get help. They seemed busy that it's tough getting help. They should notice the lost customers immediately. But when you do get help, they devote their attention to you and don't get distracted easily.

Was absolutely impressed with this place. Came to get two pairs of ice skates sharpened on a…read moreSaturday morning. The staff were absolutely friendly, and since this was my first time owning a pair of skates (bought second-hand elsewhere), the staff member chatted with me about how to care for them and keep them well maintained. No upselling, just sharing their expertise. They did a great job with the sharpening and it only cost me $9 for each pair. Will continue coming here for future sharpening.

Been playing beach volleyball for the last year and haven't gotten an authentic ball yet. We had…read moreoriginally purchased a cheap volleyball from Walmart but the stitches have started to come out after less than a year. Of course you get what you pay for. Went here as two acquaintances had only good things to say about Canuck Stuff. The prices for the official balls were also lower than places such as Sports Check etc. They sell anything related to volleyball, badminton, etc. The store was quite busy as there were a ton of people checking out shoes and other misc. things. One of the staff Mike was very helpful and helped me find the ball I needed. He asked if it's for outdoor beach and I had said yes. He actually recommended the Mikasa ball which our friend had told us about. I know there were a ton of outdoor beach vballs but we were already set on a particular one. The official Wilson AVP was $44.95. Places selling this usually charge up to $60 range. The price was low at Canuck Stuff as the ball comes flat and doesn't come in a box (they pump it up for you), but rather a light plastic bag to keep it clean & comes with a cloth bag. That's fine with me! Better for the environment. Mike was very patient and kind. Even though he was super busy, he took the time to find the ball as well as answer my questions. He also added a little extra air to the ball and later told me to let some out as it was to help with the shape since it had come inflated. Great service and product. We will definitely be back for any volleyball or badminton equipment. Parking might be tricky on a weekend but I was lucky and found a spot. The store is at the right end of the plaza.

I purchase all of my volleyball gear here. If you can't find it here, it doesn't exist. The place…read morehas a huge selection and I have only ever had great service here. They often have many styles of shoes on sale (last year's models but who cares?) and I love the bags they give you when you checkout. I use them as my volleyball bag.

Nice guys in an almost hidden location. Not sure what the other negative review is going on about…read more Looks on the outside building are deceiving. Cost me $10 for a sharpen.

I was looking for a local skate sharpening business after Canadian Tire neglected to sharpen the…read morenew skates I purchased. Glad I happened to take a chance on Tydan. Super nice dudes in a nondescript location. I had three pairs of skates sharpened and picked up some blade guards for $60. I was in and out within 15 minutes. I'll definitely be going back for all my skate sharpening needs. FYI: they close at noon on Saturdays and are closed entirely on Sundays.

Can I give it no stars like the no bike they sold me? Ordered $3K bike after they told me it was…read morein stock. They charged CC right away, a week later, after I had called regarding status of pick up, they tell me it still needs to be assembled...be patient. A week later they tell me the one in stock is damaged and they cant repair it so they need to order another from their Ottawa store. Another week later they tell me the second one is also damaged and they cant repair it. Seriously, if they cant get two brand new bikes working, heaven help you if you brought them in one that was actually damaged to fix. I asked them to follow up with Cannon, the manufacture, but that was like a month ago and still no follow up. My riding season is off to a great start...not, thanks for nothing MEC.

I wanted to say that I'm very impressed with the Vancouver-based MEC Service Centre. There was a…read moreproblem with my jacket order...they couldn't find a Synergy Gore-Tex Jacket even though their system said there was at least 1 on hand in Canada at the clearance price of 30% off. Well, I asked and they agreed to ship me a 2018 Synergy Jacket for the clearance price. What a deal...or could I say steal!!! Terrific customer experience is what it was. The jacket arrived yesterday via Canada Post (free shipping) and I'm now set with my 3rd Gore-Tex coat in 30 years. It's a fantastic all-weather material if you maintain it. Thank you MEC!