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    West Star Auto Group

    3.0 (4 reviews)
    Closed 9:00 am - 8:00 pm

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    2 years ago

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    4 years ago

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    3 years ago

    Ryan the "sales manager" doesn't know how to do his job correctly. Very shitty customer service from him.

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    4 years ago

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    Raiz

    Raiz

    1.0
    (2 reviews)

    Its like there staff isn't well trained or something. They have poor communication and they aren't…read morewilling to help you with anything. Good luck finding someone to help you. I'm getting nowhere with them. Been trying to get a hold of anyone and just been turned away and ignored. They pretend to care and get my number down but they couldn't care less what happen. Idk how this bank is still open with customers. Everyone seems to be incompetent and they treat their customers badly. This whole bank branch should close. Shut down for good. Be warned. Bank elsewhere in El Paso.

    Not only did they charge me some bs fee for "insurance" but they also refused to help me, refused…read moreto respond to emails and threaten to repo my car. Had a wonderful call from a girl named Perla who wouldn't identify what department she worked with at Raiz, thinking it was a scam I tried to get more info, her response was to talk over me and then talk to me like I was a piece of trash. If they give you any issues, I would report them to the following website https://www.consumerfinance.gov/ Don't even bother trying to get anywhere with these people, they claimed to not have my insurance information for months. Every time I asked to speak to a supervisor they always claimed that the supervisor was on "lunch" or in a "meeting" then they would say they could have the supervisor call me back and they never would. Worst bank I've ever dealt with and I once had an account with Wells Fargo so that's saying something.

    West Star Auto Group - usedcardealers - Updated July 2026

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