Professional sales group. Non-pushy. Very knowledable and educated group. I am extrememly happy…read morewith my Accord purchase there. I'd recommed CAS to anybody in the market for a used vehicle.

From the owner: Family owned used car dealership been in business since 1998 in the El Paso area. We specialize in…read morecars that will serve your daily needs. We take pride in offering our customers with a warranty on all our inventory along with financing for all financial situations. We always list our cash prices so you can have a hassle free experience.

Casa Nissan Services Highly Recommended!!! We were on a road trip, and 2 hours away from El Paso we…read morenoticed there was an issue with the front driver's wheel hub. We stopped by an auto repair shop 1.5 hours away from EP & was told we needed to stay overnight to get the part and to have it replaced. We figured the best thing to do was go to EP for a Nissan Dealer Service. We called one other Nissan dealer in EP and was told the same and, "You'd be extremely lucky if you could get the part today." Well, we called Casa Nissan and was told that they'd see what they could do. Paul returned my call in minutes and took down my car info. He stated they would get the part & express service our vehicle so we could be back on the road to our destination. We arrived an hour later, and they had a stall already reserved. My family and I got to rest and eat after 8 hours of non-stop driving. After a couple of hours, the problem was fixed! Casa Nissan was extremely professional and transparent about the work & cost. They were very busy today, and I appreciated that they took our situation into consideration. (We are a family traveling with 3 small kids.) They made sure we were taken care of and that we make it safely. Thank you, Casa Nissan.

Tried to buy a truck for CASh. Didn't even know the truck wasn't even on the property. It was on…read moretheir website Sales mgr wouldn't call me. I'm a busy guy I don't have time to b messin around

Worst place to buy a car, This place sold my mom a lemon she didn't even have it for a year and the…read moregear messed up on her it's been getting work on for 2 months already and she has paid $1200 for the repair out Of her own pocket and it still keeps doing to same thing we called them and they keep giving us the run around but it's ok I told my mom about the Lemon law they have in El Paso and if anything take them to court.

Great customer service from Matthew and Adal when everyone else told me no they told me yes. Made…read moreeverything go smoothly and very professional!

My check engine light came on which is what brought me to the dealership this morning. Fortunately…read moremy truck is still under warranty so I won't have to pay anything to get the issue resolved. The staff has been very friendly and attentive. Leonard initially helped me and made sure I was taken care of in a timely manner. My vehicle will need to stay here for a few hours so I will be utilizing the free shuttle the dealership provides to take me home. So far this has been a good experience. The waiting area is very nice with a tv, reading material and free coffee available while you wait. I've heard good and bad things about this dealership but so far my experience with them has been great from the day I bought the vehicle 2 years ago up until now. I would recommend checking them out if you're looking to purchase a vehicle or need some services done.

Horrible customer service! First few times were ok. They did the basic and I was out of there…read more(brand new car didn't need much). Then I asked to get a quote for new tires after my oil change. They tell me I'm going to get an email because it's all digital now (never got anything). I called yesterday and asked how late I'd be able to bring my car in for an oil change (I made sure I was talking to someone from the service department). She tells me 4:30 pm. I get there at exactly 3:35 pm for some guy to tell me their deadline is 3:30 pm. I communicate the details of my phone call with him so he goes to "ask for permission" and then told me they won't take my car. I called after leaving to ask a manager why there is false information spread on the phone and 0 exeptions for their mistake. He said if I'm willing to wait extra they'd take me in. If only they coukd stop wasting people's time and tell them that before shutting the door on them for a mistake they're the ones that made, that "business" would have a lot of potential, but this is just the perfect definition for the word "unprofessional". Nothing more. I won't be returning guaranteed.

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Just worked with Miguel to get into a Jeep Wrangler. I won't go into the details but let me say…read morethat here was no haggling, he listened to me, told me what he could do, I told him what I could do and he worked with me. I'm happy. Very happy. When you are making a big purchase like a car you want to be happy with the experience and the car, not one or the other. I'll be recommending Miguel and this business to everyone I know looking for a car, truck, or SUV. I want to add that it wasn't just Miguel. There was another gentleman around the lot that was awesome and I wish I had his name so that I could recognize his part in my experience here..

Excellent service , amazing variety of cars from which to choose. First time buying a car was a…read moresuccess. I would recommend anyone looking for a car to take a look here !

Buying Our First Electric Truck…read more This week, we made a big decision regarding our beloved 20+ year-old car. While it has served us well with over 250,000 miles, its shredded timing belt and costly repairs meant it was time to pause and save up for future fixes. In the meantime, we needed a reliable vehicle--and our search led us to Casa Ford in El Paso, where we had an unexpectedly great experience! --- Why Casa Ford? I remembered Casa Ford from their sponsorship of the Just Between Friends sale, so I reached out. Pete Rostro, who came highly recommended, was a standout from the start. He was professional, kind, and ready to answer all our questions (and we had plenty!). Anything he didn't know, he promptly found out for us--a quality I truly appreciated. --- Our Casa Ford Experience We visited on a Saturday morning to test-drive a few trucks, focusing on the Ford Maverick and Ford Lightning. While we didn't expect to make a decision that day, the amazing incentives for electric vehicles (EVs) made the Lightning hard to resist. Some highlights: $7,500 tax credit Free home charger installation or public charging credits Zero gas or oil changes Pete's laid-back, no-pressure approach was refreshing. The process did take about six hours, mostly for financing and deal finalizations, so I recommend packing snacks and entertainment if you're bringing kids. Luckily, Casa Ford offered unlimited popcorn, coffee, and water, which helped pass the time! --- Why We Chose the Ford Lightning The Ford Lightning made the most sense for us: It's spacious enough for all the kids' hockey gear It works perfectly with our solar-equipped home Long-term savings on gas and maintenance are a win! While the Maverick is a solid option, we felt it was slightly overpriced right now for its size. We're hopeful that by the time our Lightning lease ends, there will be even more small hybrid truck options. For now, we're thrilled with our eco-friendly and budget-savvy choice. --- The Casa Ford Difference Pete was incredible throughout, even responding to our late-night questions after we got home. His professionalism and service were top-notch, making the experience dignified and pleasant. Casa Ford's welcoming setup and attentive staff also stood out. --- Final Thoughts If you're looking for a new or used vehicle in El Paso, I can't recommend Casa Ford enough. Thanks to their unbeatable incentives and Pete's amazing service, we drove off with a brand-new Ford F-150 Lightning--and couldn't be happier! Support local, save big, and go electric! -TODOELPASO #CasaFord #FordLightning #ShopLocal #ElPaso

Told me I need $1100 of unnecessary brake work. Very glad I had it double checked by a trusted,…read moreindependent mechanic who told me my brakes were perfectly fine. When I called Casa Ford to discuss this I had to leave a voicemail and never had my call returned. Incredibly disappointing that they were either this incompetent or predatory.

Auto-Engineering Care Center is the only mechanic shop I am taking my cars from now on! The staff…read moreis honest, professional and explains everything clearly. Prices are fair and they really care about doing the job right. I highly recommend them.