This is the only place I will do my taxes. The customer service is top notch. The other is very…read morefriendly and accommodating. The employees are very knowledgeable to get you the best return. They make everything so fast easy and stress free. They have a new owner so disregard the old bad reviews. I recommend all my friends family and co workers not only because of the 50 dollars you get for referral but because I know they will leave happy and satisfied.

1 star cause I have to have one otherwise it would've been no star's, they Charged me $450 to do my…read moretaxes & when my refund was short $1000 from what they said I was getting back. I went back & they told me basically it wasnt thier problem & gave me a 1800# to call the irs myself, complete rip off !! Never ever going back in my entire life, I suggest going elsewhere

Natalie was helpful and gave me a good quote and helped out with my car insurance everything went…read moregreat

If I could leave 0 stars I would. Went here to get my taxes done last year kept trying to contact…read moreemployee who did my taxes with no response. Called fiesta this year in February to see what was going on and if I could get any help with the matter, the woman I spoke to let me know that they were not submitted and she just submitted them for me so getting off the phone I thanked her and went about my day. A couple weeks later I received a letter from the IRS regarding all the late fees I owed for them not being submitted when I filed them. I went back into the location and the girl let me know where was no manager on duty she took down my information and said she would have him get back to me. I have now been given the run around for a phone call back from a supervisor for two months now, some of the employees who I had spoken to letting me know the regional manager already stated I would be getting a return for the services that were provided(or lack there of). Today I spoke with Veronica after being on hold for about 20 minutes because I was not going to trust another we will have them call you back situation, she looked into my file stated her notes say they were submitted originally and rejected because they had to retrieve more information from me regarding taxes, then that they were submitted on the date I called the first time. I let her know there is absolutely no way of that being the case because I had to call to get any sort of update and have them actually submitted which the girl told me they were never submitted in the first place I received no notification from the IRS or fiesta that I needed to provide additional information and I also had been trying to contact the guy who did my taxes to see if he could check on the status for me because the IRS website was telling me I never filed. Veronica then notified me the only thing she would be able to do for me is do my taxes for free this tax season which I politely declined, I am not able to receive any sort of refund for the services provided nor the late and penalty fees I'm having to deal with now. Ridiculously unprofessional and will never be recommending or going there again. Guy who did my taxes was named Diego! Currently this situation is being handled they called on Friday stating they would refund me for service provided, interest, and late penalty fees from the IRS. 3/31/25 Update they did end up issuing a refund for services provided and late/ penalty fees + interest.

Horrible experience with this company. Their client totaled my unoccupied parked car. They would…read morenot even cover a rental long enough for us to get the settlement check. I dont have the money to pay for a rental out of pocket and don't have them money they owe us to go buy another. Would never recommend them to anyone after the experience I had with them. I wish there was a 0 star option.

Our homeowner's policy is with CIG and our recent claim was for water damage. Our claim experience…read morefrom initial contact with Paul Lewis, Claim Examiner, to putting our home "back together," has been such an easy and virtually stress-free process. Noah Cawkwell, Iconik Builders, and the contractors he had complete the work were all polite, professional and did awesome work. If you are looking for insurance or if your policy is expiring, I highly recommend that you check out CIG...you won't be disappointed. I also highly recommend Iconik Builders if you need any contracting work done...you won't be disappointed with that company either.

this branch is misleading and extremely dishonest. i had 3 vehicles insured through this branch. 1…read morebecame non op due to an incident and when i called to inquire on my rates ( i currently pay 550 a month), i went back and forth with the rep that was helping me to see about lowering my rates while i decide to repair my truck or not. i requested it be placed on hold and non op and the rep stated that my rates would go up if i removed it, having additional vehicles help. she stated that she could adjust my est annual milage, reassign drivers on my policy etc a bunch of fluf that lowered my policy a few dollars. i logged onto all state and into my policy and discovered that every 6 months im paying up to 600 dollars. through the online app i was able to remove the truck and save 600 every 6 months. my policy lowered about 20%!!!!! i will be going through another company

Great customer service. Friendly, fast and efficient staff. They answered all my questions and were…read morevery helpful. Highly recommend this agency if you are looking in the Bakersfield area!