O had an enjoyable experience yesterday at AAA with Ashley. Easy parking AAA wasn't busy no…read morewaiting . Usually it's very busy. Ashley called me up. I had a DMV issue that she took care of Immediately she was very friendly and professional I picked up a couple travel flyers we've used AAA travel before they make it very easy and offer great deals. I was only in the auto club 15 minutes before I was back at my car.

Yes, I'm going to write an update…read more My pet peeve is using a platform and sharing an honest review and the platform doesn't investigate carefully before deleting reviews and that's what happened here. I emailed yelp back asking for them to clarify their reporting process because they deleted my previous reviews for AAA and nobody got back to me, so I will continue to share what happened to me when Erin S. was involved at the Bakersfield branch. In 2023 after paying me out for the damages their party caused, they sent a report to LexisNexis and failed to identify who was at fault (clearly not me). I received a letter from my current insurance provider in 2026 stating i had a nonchargeable at fault accident because the report was incomplete. I called and worked with LexisNexis to dispute this and even they acted surprised an insurance company would make such a mistake to leave that information out on a report. This matters because the information on the report could have affected my eligibility and rates for car insurance from 2023 to 2026. It took over 30 days to get this disputed.  Businesses making careless mistakes to mess with people's finances should absolutely be called out.

Edmond Towing is very friendly. I called them and about 25 minutes after arrived he repair my flat…read moretire on a Mercedes c230. Cost me $430

Mouthy belligerent Mexican driver refusing to stop his exhaust from harming others. Was asked…read morenicely . Then very angry stated to stop polluting while he ate his bag lunch at Valencia Center outside the Stetson Ranch Library. While he was ask to stop as our wifi was down and we needed to use the library wifi.

Amazing service! Jonny helped me so much in getting me to my destination safely and told me to keep…read morethinking positive. He said everything will be alright we will get you to the tire shop and you will be on your way to get your vacation started. Thank you so much!!!

We had a flat tire on the highway and were directed to Lions by AAA. When I let them know we were…read morein an urgent situation they had someone come out so quickly to help us. Their receptionist/operator was just so sweet and helpful. Made the entire situation better. Thank you!!!

Awesome service, Edgar was super friendly and hard working willing to help me in any situation!read more

Awesome service this is the second time I've used him highly recommend using him. I called left a…read moremessage and he called right back and was at my home in 40mins

Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

Our tire blew out and we called AAA who sent out Brent. He was professional, kind and made me feel…read moresafe. He worked quickly and got me to a tire store chatting considerately the whole way. Thanks for making what could have been a poopoo morning better.

Kind people, life savers! Will use this business if needed while driving on the grapevineread more

Lebec Road Service saved us this evening. We drove a GMC Yukon Denali on I-5 and pulled off into…read moreLebec to fuel our vehicle. After fueling up, we attempted to put the vehicle in drive. However, the column moved loosely, and the car would not go into gear. Upon my description over the phone, Lebec knew exactly what was wrong, and said he would be right there approx (30-45mins faster, and cheaper then tow). I had called some other mechanics who said they were too busy, didn't want to go, or told me they would help me in the morning. Lebec roadside managed to patch us up well enough to get us back to work on the road. We will see another mechanic for the needed part in the morning as He told us to. The Lebec Road service mechanic was professional, honest, and knowledgeable, all the things you want in a mobile mechanic. Thank you Lebec Roadside!

Great service. Always respond in timely manner and care for the vehicles they remove.read more

Good tow company amazing workers very professional fast response time cannot argue with thatread more

We went to a fantastic concert at the SB Bowl last night and returned to our car with a fully flat…read moretire. Marco came to our rescue!! He was professional, kind, courteous and knowledgeable. He let us know exactly what time he would arrive and called to apologize for a delay when he was detoured getting to our location. He really seemed to like his job and it showed. Wanted all at Bob Holzer know they have an exceptional employee Thanks, Rita and David

Driver 'Ben' came out to change a tire for me. I'm a senior gal who is clueless when it comes to…read morehow a car works! Ben was so helpful and a great communicator. He was extremely punctual and efficient with his service. With the clear instructions he gave me regarding my spare tire, I was able to safely get myself to the tire shop for a new tire. 'Thank you, Ben!'

I had a bit of an ordeal on Saturday after losing my only car key during a hike. When I first…read morecalled Castaic Towing, I was frustrated to learn they couldn't tow the vehicle without a key due to company policy. At the time, I'll admit I wasn't thrilled. But here's what really impressed me: instead of just saying "sorry" and moving on, they went the extra mile and contacted a competitor on my behalf who could handle the tow under those circumstances. That kind of professionalism and thoughtfulness matters. Policies are policies -- I understand that -- but taking the time to help me find a solution when they couldn't do the job themselves speaks volumes. Customer care isn't just about saying yes; it's about helping people move forward. I truly appreciated that.

I requested a tow of my personal daily driver Transit 250 van…read more The driver saw into the back of my van. It wasn't empty, it has personal items inside, like clothes and a hammock. Only after hooking me up and putting me on the flatbed, and as I was sitting in the cab with the driver, he handed me the phone to his dispatch. The dispatcher said AAA does not cover commercial vehicles. I explained it is not a commercial vehicle. It is my personal daily driver. They then said the van had to be emptied to be towed. I was in Santa Clarita needed to get it to my car alarm installer as I thought the issue was with my aftermarket car alarm not my battery. They charged me $350 to go 25 miles. We called AAA and they said this is not the case. I have filed a complaint with AAA. Screw you, Castaic towing for the predatory practices. Obviously zero stars of available.

GG and all of his mechanics do the job right for a fraction of the price they charge at most auto…read moreand service dealerships. He is mobile so it's super convenient that he comes to you and fixes the issue. He has done my front and rear brakes as well as an oil change. I won't trust anyone else for the job!

GG mobile mechanic helped service my AC when the heat is on. To have this service in Bakersfield is…read morean absolute blessing. I appreciate the mobility, affordable cost, and quality service provided. Agustin was the star of show...Thank you for your help, I can enjoy the cool breeze on a hot Bakersfield day..