Susan Rodriguez has been fantastic to work with from day one. Her office is welcoming, organized,…read moreand always on top of any changes or questions I have about my policies. Jullien has gone above and beyond to explain coverage options in a way that actually makes sense, and never makes me feel rushed or pressured. Zen is always incredibly friendly and efficient, whether it's updating a policy, answering billing questions, or helping with paperwork.I really appreciate how responsive this office is and how they make insurance feel straightforward and manageable. I highly recommend Susan Rodriguez State Farm and her team if you're looking for reliable, genuinely helpful service

David Hight is the best. Knowledgeable and down to earth helping you get what you need with your…read morebest interest at heart. He explains every product with so much detail, great service!

Overall experience was fantastic. Nancy was great. She…read morehelped me out and got me exactly what I wanted and needed. Thank you so much for everything

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Cindy was very helpful, very friendly, one of the most considerate people I've been able to talk…read moreto. She's been able to research everything throughly for my partner and I get us the best insurance rate she possibly could. She was able to work with all our questions and anything we needed, really appreciate her. Definitely would work with her again!

Cindy was very helpful, very friendly, one of the most considerate people I've been able to talk…read moreto. She's been able to research everything throughly for my partner and I get us the best insurance rate she possibly could. She was able to work with all our questions and anything we needed, really appreciate her. Definitely would work with her again!

If you are getting a new policy, call the last insurance you had to see if there is going to be a…read morebalance due for cancelling the policy. I got a new insurance policy because my old insurance was expiring. The worker told me NOT TO PAY IT. She just said to start paying the new policy. Obviously she was wrong. I am getting calls saying I have a balance due on my old insurance policy. Since she told me incorrect information I have to deduct 2 stars from my previous review.

Great customer service and i truly felt like they wanted to get me the best policy for my needs…read more Miguel went above and beyond for me and made sure he helped me every step of the way. Id highly recommend Miguel to anyone looking for an Insurance policy he was just awesome.

I was referred to Riley after closing on a commercial property. Business insurance is a must. I was…read moredreading the process because of my bad experience with insurance brokers in town. BUT I was shocked by how responsive and empathic Riley was. He clearly communicated his schedule, made himself available through text, answered when I called, and responded to every question and concern. He even listened to my business needs and created a custom commercial insurance plan...that was AFTER he spent the time to research my business thoroughly. He's a Santa Barbara native, born and raised, and it shows. He's proud of his work and cares about the businesses in our community. I often walk by his office and see him at his desk. He's like an old school, small town agency. And he actually shows up to work. I am waiting for the day California finally gets its act together and allows Farmers to write home insurance again, because I've decided I'm moving everything to Riley, back from AAA. His accessibility, honesty, friendliness, and pride in his work is worth any premium over AAA.

This guy is extremely fast on his response (same day, and at times within the hour I emailed him)!…read moreI was shocked that he provided me different quotes for our cars & home with different scenarios over the holiday weekend. Other agents may not work over the weekend or respond as fast as him. He also took the time to explain the terms or coverage we didn't understand. If something happens to your home or car wouldn't you want your insurance agent to be knowledgeable and respond ASAP instead of within the week? If so, Riley is your man.

If I could give this place negative five stars, I would. Arlette Martinez was extremely…read moredisrespectful when my mother called seeking assistance. Instead of helping her, Arlette laughed and spoke about my mother to two of her coworkers in an unprofessional manner. No customer should be treated with such disrespect when asking for help. I am very disappointed by this experience and hope management and HR take this matter seriously. Employees should treat customers with courtesy, professionalism, and respect. If this issue is not addressed, I will consider sharing my experience publicly so others are aware of how my mother was treated.

Like the first comment, I read if I could give this place a -10 stars I would this is the worst…read moreplace to get I've been a year now and I was out of and because my payments are on auto pay when I went into the office yesterday to make a payment they would not accept my payment And that's all because they wanted to charge me an extra $50 for a late payment. This is the worst insurance I wouldn't recommend this insurance company to my worst it was easy getting in fast but had I known the hell I was gonna go through to keep this I wouldn't have never went to this insurance company. That's my bad because I never checked the reviews and I'm so sorry. I never checked the reviews as soon as I can get out of this insurance company, you can 100% bet I will be away from this company. They are such scammers. They charge me an extra five dollars every month when they quoted me 108 and they take out one 1334 and then because I was late with my payment because they wouldn't accept it in the local me an additional $50 they're out of their minds. They're the worst. I don't recommend them at all to anyone please don't ever get Adrianna's

They do not follow up on quotes and also do not sell commercial insurance for commercial vehicles…read moreand was told by the manager. so why waste potential customer times. just said you do not sell commercial insurance.

I always go through Kerry's insurance for all my cars and today mayeli helped over the phone . Very…read moreprofessional, friendly and great customer service. Thank you !

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

Love working with enoc he always there for our family when we need to for any concernread more

Great company, good rates, true professionals who explain everything clearly. I highly recommend…read morethem, especially Georgiy, the TOP manager. Reach out to him for insurance

This company was recommended to me by a friend. She said Paul had low prices. I arrived at the…read moreoffice and it took us about 30 minutes to choose the right insurance for my car. Thanks Paul for your time and help. I will recommend to my friends.

I can't recommend Frida enough! After struggling to find an insurance agent who would actually…read morefollow through, I was lucky to find her. Other agents never called back or failed to send quotes, but Frida was very responsive and helpful from the start. She took the time to answer all my questions, was always available, and made the entire process of shopping for a home insurance policy so much easier. If you're looking for a reliable insurance agent, Frida is the one to go to!

She's the most honest, sweetest person you'll ever meet. She's definitely not here for the $$$…read moreshe's definitely here because she cares. If you're in the insurance search, this should def be your first and last stop! Great Service all around!