Had to pay an early morning visit for Mr Ziggy again. It seems problems always seem to happen on…read morethe weekend or after hours. Luckily, this clinic exists, and they are amazing angels!!! Thank you to all who were there tonight to help my kitty. The veterinarian is someone I've seen before, so it was comforting that he remembered us. They took very good care of Ziggy, he received an antibiotic injection, the vet gave some helpful suggestions, and they sent us home with a trial of meds for pain and comfort. I am always impressed with this clinic. Thank you for what you do! Arrived at 5:35am, and left around 7am. Not bad for an ER, they are super quick here!!

God awfully slow. Extremely overpriced. Staff is the only saving grace to this place.read more

PLEASE NOTE: As of writing this, this is one of the only places in Maine that are still taking…read more"exotic pets" (eg anything that's not a dog or a cat). This is just appreciation review for Casco Bay Veterinary Hospital. We had a pet emergency, and while we chose to go somewhere else, the Casco Bay folks were so lovely and compassionate, they initially couldn't help us (their exotic animals vet was in surgery all day) but gave us recommendations on who else in Maine could (both in Kennebunk: Southern Maine Hospital for Small Animals [but they don't do emergencies and aren't open on weekends]; Angelus Urgent Veterinary Care [scheduled appointments for emergencies usually starting at 2pm; and, open weekends]). When none of them could help us, the Casco Bay staff rearranged some things to make it possible for us to drop our pet off so the exotic animals vet could see him when they had time. They were action-oriented, they were patient, they were kind when we had spent twelve plus hours trying to find a vet to help us in a dire situation. Almost NO VET in Maine will see a rabbit anymore, but Casco Bay does. Such a huge relief to know that they're a reliable place that genuinely cares (even when they've never met you before).

I was scheduled to come in on 1/18, but I woke up that morning and found I had finally caught Covid…read more:-(. Less than an hour before our appointment, I called to cancel and Courtney immediately offered to get me in ASAP, 2 weeks later. We had our appointment today and both Courtney and Joe out front were lovely! (there was a 3rd person that I did not get to interact with, but based on the track record, I'm sure she is a delight as well!!). We were brought in and a nurse did a quick once over with my little girl, Cookie, before Dr. Ring came in. The whole appointment was very efficient but very friendly and well done. They gave my cat a very calm and safe environment in which she only once got feisty (and, I mean, if you were putting things up my butt to check some glands, I might also have some opinions on that so... ya know, fair!) No question I asked was considered stupid or treated less than anyone with years more experience as a cat owner. I was made to feel like I'm giving her a good home and doing a great job taking care of her. I'm extremely pleased with the appointment and the staff. At the end of the day, everything was roughly $230 but I was given an itemized bill at the end and, honestly, the pricing felt very fair. I know my little old lady will be in good hands here.

I have been taking all of my animals here for years. They take really good care of them and they…read morehave very fair pricing.

if I could leave a higher rating for South Portland Veterinary Hospital I would. yesterday was a…read morevery frustrating day for us. Trying to work our vet in Florida-was one of the worst experiences I have had. Our kitty Star is on a special diet and I needed a script in order to get it from Chewy. at the same time, she needed her script filled for her thyroid medication. trying to deal with Florida vet, plus get her script for her meds, we hit a brick wall. I decided to go to our local vet and ask for help. In steps Amanda from South Portland Veterinary Hospital. she was able to get me a script for her food with three refills and also a 100 day supply for her meds. I cannot express how thrilled we were. south Portland VeterinaryHospital is our choice. why not make it yours? if you are lucky enough to have Amanda work with you, you will be happy as I am.

This vet is simply the best…read more A friend recommended this place, as his dog had had good experiences with the staff. I wanted a place that could help me check in on the care of my guinea pig, which a lot of places don't- this place does! I called for an appointment for my piggy Truffle, and they were friendly and set up an appointment for that same day. I was honestly glad to be taken seriously- guinea pigs are just as important as cats and dogs! It's a clean, organized space here with numerous doctors and very friendly staff at the front desk. I've had two vets here, and both have been knowledgeable, friendly, and understanding of all my pet related concerns. When Truffle had an infection, the vet was happy to prescribe him a medication that fit my budget and really did help improve his health. They are also great with pet emergencies. Truffle had a very bad infection, and they were able to see him within an hour. This is super important for stressed pet parents like me! Check ups can be a little pricey, but it's worth it because your pet is getting the best care. I'd recommend this vet's office to anyone. It is great.

Phenomenal animal care! I trust all of the doctors and staff. Highly recommend this practice!read more

No wonder Back Cove has the highest rating on Yelp. If I could, I'd give more stars. The staff and…read morevets are very friendly. I have autism so them smiling a lot helps me understand how they're feeling. I'd like the waiting room to be more "homey" but I'm not deducting stars for that since I care more about the treatment.

Extremely impressed with Back Cove Animal Hospital. My pup is a new patient that I recently rehomed…read moreand unfortunately was not handled well in his prior life. As a result, he is very nippy and expresses his frustration such that everyone is aware. Because of this I was very very apprehensive about going to the vet with him. The Dr. asked if they could put a muzzle on my guy and I said "hah if you can". I kid you not they had a muzzle on him in under 10 seconds. I was floored. After that they were able to do what they needed to do and I was in disbelief. We left with meds to relax the pup before his next appointment and I am thrilled his ear infection is under control and he's in such good hands. We received a welcome packet with an emergency phone number list as well as dog friendly local breweries and recommended walking trails in the area and a koozie!

I first met Dr. Tippie about four years ago. My dog Gunner had just survived a serious surgery 2020…read more(back in Texas). My family was new to Portland and so worried for our sweet boy Gunner. We had an appointment with Dr. Tippie and to my surprise she had taken much time to read through Gunner's medical file. She was well prepared to meet our sweet boy and provide the best care possible. This means the absolute world to me. Fast forward to today, Dr. Tippie is still my favorite! She has my heart for all my days. I appreciate the way she cares for Gunner, and I'm sure other pets, and I appreciate the way she takes the time to understand and provide the best care as possible. Recently, I especially loved how she called us on a weekend to share with us the results of Gunner's blood work and this reconfirmed the best course of action for his pain management. Dr. Tippie - I appreciate you. I came to you four years ago scared my poor dog was going to die from cancer. But you took the time to understand what he went through, did the proper tests, provided the best care, and here he is today at the fine age of 13 living his best life, cancer free! We appreciate you!

I have taken my dog to NDVH since he was a pup, 11 years ago. Initially, I selected North Deering…read morebecause it was close to my home. But even after I moved, I would never leave. The staff is very friendly and work with your schedule. I have never had a problem scheduling an appointment that fits my schedule, and unlike my personal doctor's office visits, they never leave me waiting long in the exam room. Dr. Mills is my primary, but have no problem with any of the docs at North Deering. They are friendly and get down on the floor with Max when they enter the room. They talk to me, but engage with Max, the real patient. They take time to explain if anything is wrong, weigh out options and provide possible solutions. I never feel played or misled. They are true blue in my book.

Every single time we walk down this street our dog, Barbara, stops in front of the office because…read moreshe wants to go see the staff. We love the staff here they are always so helpful, patient, and kind. Since moving to Portland it has been so great having a vet nearby we can trust!

Our appointment was right on time and the vet tech was very friendly and knowledgeable. Our vet…read moretech and the front desk staff were both great! What I appreciated most is the efficiency but high level of care.

Showed a picture of my cats ruptured anal gland and they confirmed that is what it was they were…read morevery prompt in reviewing and responding to my concerns

It was time for my 15.5 year old dog's annual vet appointment and I really didn't want her to have…read moreto endure the stress of going to the vet's office so I decided to give Vet At Your Door a try. They came as scheduled and saw my old girl in our driveway. Dr. Anderson and the vet tech weighed her, examined her, and drew blood with so much kindness and patience, I'm not convinced she knew it was a vet appointment. They followed up on the bloodwork promptly with realistic recommendations, considering her age and situation. I will be using them for my younger dog who currently has two prescriptions in order to endure a vet appointment. It is a bit more expensive as you pay for the house call and it does take a while to get an appointment--I believe they scheduled this annual visit out about a month from when I made it, however it is totally worth the extra money and the wait.

Really nice admin/support staff and easy to make appointments. However, Dr Goodman was not good…read more She failed to review my dog's chart for information prior to our meeting and did not examin my dog at all prior to making a diagnosis and suggesting additional tests we had already paid for elsewhere. When it came time to say goodbye to our dog her technique was flawed and she scared the heck out of my dog. As you can imagine this is a difficult time in the best of circumstances, but her demeanor with the dog made it worse. I loved the ladies out front, but will never go there again as long as Dr. Goodman is there. I highly recommend the 24 hr emergency vet on Warren Ave if you need help for your pets.

Dr. Mike takes the time to show and explain things to me. He clearly understands the love a pet…read moreowner has and takes the time to give attention to the pet and the owner. My biggest takeaway from this place is that they give you a chance to process what is being said, allow you to ask questions without feeling rushed, and leave with the confidence that your pet was the most important thing to them during your visit. The level of care and commitment they show to pets is amazing. I went through the heartbreak of saying goodbye to a loved cat & they were with me every step of the way. Compassion, determination, and going the extra mile. The staff and techs are also beyond wonderful. The compassion they showed me and my boy as we had to say goodbye, is not something I will forget. Janelle and Sarah not only welcome me warmly on visits but are excited about my pets. I am happy that Stoneledge will be an essential part of my pet family.

There are plenty of good veterinary hospitals out there. This is not one of them…read more There's one nice lady who seldom works the front desk here, I believe her name is Cathy. Everyone else who works at the desk and answers the phone is mis.er.able. I don't know if they're forced to work for cat toys or something, but they are some of the rudest people I've encountered anywhere. One of the veterinarians made our dog fall about 4 feet off a table with no apology. The one hippy-ish guy is nice, but that's it. They almost never answer the phone when we call and while they advertise themselves as being open on Saturdays, good luck with that. Oh, and if you would like to find out if they are open? Don't bother calling, because they won't answer even if they ARE there. Half the times we called on Saturdays (and no one ever answered), someone would be there when we arrived. Other times no one would be there. Very professional. When you work Monday-Friday, this of course becomes a problem when they're not open and so we occasionally have tried to go after work. Well, last night we confirmed they were open until 6:00. Get out of work late in downtown Portland, battle the hell that is Forest Avenue traffic, get stuck as a train comes through. At this point it's a little before 5:50 and we try calling to let them know that we will be there by 6:00 (everything has been ordered, this is a simple pick-up). SURPRISE, no one answers the phone. We finally pull in the parking lot at 5:53 and it appears as if the person leaving in a car is someone who works there. Try the door, and at not even 5:55 they are locked and no one is home. So we rushed, battled the traffic, still arrived on time to find they were closed and then turned around and drove back into downtown Portland; a true wasted trip. I used to work retail and got in trouble if we closed 5 minutes early and that was selling stupid merchandise, this is a vet where people need medications for their animals and they can't be bothered to stay open until the posted time? Or you know, occasionally answer the phone? This was the last straw for us. Unless they can find a way to straighten this place out, I would recommend using almost anyone else.

Had an account with this vet hospital, and put $ in it every month, as I'm on disability, and…read morewanted to make sure there was money there for both my cats, Church and Sketchy, both for their yearly as well as emergencies. Came back from the hospital from an overnight surgery, had a friend watching the cats, left knowing that Sketchy was not feeling well. Came home and he was much worse. Looked like he had a lung infection, most like all he really needed was some antibiotics to deal with it, but he was in bad shape at that point, and needed care right away. This was Friday March 12th. Called the vet, got a guy on the phone that told me they were all booked up until Monday the 15th. I told him I didn't think that Sketch would make it that long. He told me to take him to the emergency clinic. I said that I just got out of surgery, and was right up the street, had no car, and no $, and they charged double, but had $1,200.00 on an account with THEM, and surely they could make a hole for this cat, as bad a shape as he was in. He had the nerve to tell me that if it was that bad to just get him to the emergency clinic, and they would put him down for free... No one I knew had any money at the time, or I would have taken him to another vet, and this poor cat that I had for 14 years died horribly gasping for breath at 5:20 Monday morning the 15th with me holding him and bawling my eyes out. Got a check a couple days later for my $1,200.00 outside the place from the owner of the Vet Hospital, asked him how it felt to know that they let my Sketchy die for no reason then they thought appointments for someones shots were more important, and the guy just looked at me like I was a turd floating in the bowl and turned and walked back into the building and never said a word to me. Never EVER take your fur babies to this place.....