Great experience and our Buddy was very happy. I highly recommend this practice and I would not…read morelead you astray.

I have used Dr Friel for over 20 years and recommended him to many customers and friends! It is…read moreabove all one to the most knowledgeable vet in the sate. He has spayed a few of my dogs and cats. He is compassionate to the work he does! He cares about the animals. He is above all way better then the California bought out vets in the area that only care about the money and how many things they can sell you on. Westbrook is by far one of the best vet clinics in the state. Thanks for all the hard work you guys do.

Responded to my call the next day. I was able to get my cat and dog in there system without an…read moreappointment as we are summer seasonals. Dog needed to be seen fur a for spot. Had an appointment the next day. Prompt, friendly and knowledgeable service. Price was reasonable as well.

Take your pet some where else, this place has over charged, mis charged, our visits. Staff cant and…read morewont handle your pet if not perfectly behaved and will drop you because of it. Couldn't even handle a puppy corgi. ! Place and staff are a joke take your fur baby somewhere else. Greedy discriminatory place all about making money and not your pet.

I brought my dog to them for years and was very happy with Lake Region for a long time. They…read morediagnosed his Cushings disease early and with prescribed medication, I was able to spend 2 more years with him, which I am extremely grateful for. They advised me to put him on a diet, which I did. He went from 24 pounds to 15. He was so energetic and happy. Then he went downhill. Fast. He suddenly started throwing up and refusing to eat. I took him to an emergency vet and then Lake Region called, wanting me to bring him in 2 days later. I didn't know that I was going to go home without my best friend of 15 years that day. He was worse than I thought. They advised me to put him to sleep. My heart was broken. Then Dr Andrine made it a thousand times worse by demonstrating what his breathing would be like if he was a human and chastising me for how much weight he'd lost! When I tried to explain he'd lost weight over time, she didn't listen to me. I already felt guilty and devastated and she made me feel so much worse. My dog has been gone 2 months and I have those horrible moments in my memory of when I said goodbye to him and I cry my eyes out. It was unnecessary. While I am grateful for their past help with the Cushings disease, I found a new vet when I got a new puppy a few weeks ago. Dr Andrine should be more empathetic with grieving pet parents. She came across as extremely judgmental and seemed to blame me when I had spent over $100 every 5 weeks for his Cushings meds, put him on a diet and did everything I could to keep my previous little guy around for as long as possible. I loved my dog and did everything I could for him. While I'm sure it was just another day for her, this was one of the worst days of my entire life and she only made it worse.

Me & my Family take All of our Family Pets to "Lake Region…read moreAnimal Hospital" Because we trust the doctor there who we request to see our animals. Dr. Andrine Belliveau We trust "Dr. Andrine Belliveau" Because we had a Bad Experience with the Former Owner of the (Establishment) Long Story Short We had a Dog that had not been eaten or feeling himself (And This Boy Loved His Food) So we had an emergency visit but instead of with our Family Dog (Bear) seeing a doctor we trusted Like "Dr. Andrine Belliveau" instead we had Dr. Douglas, griffin. And yes he was a pitbull. Not a mean Bone in his body. But when Dr. griffin listened & saw him. He determined his condition without any X-Ray or any blood tests or even a sonogram. When he got back into the room he looked at both my parents & I and said that he has fluid around his heart. By only listening without any X-Ray So we had to euthanize our family pet. And we truly believe that Dr Douglas Griffin has a grudge with The pitbull Breed Every breed is equal. No need to judge animals now Sincerely Most Valuable customer

My family brought our dog here in an emergency situation because he was passing blood. We were…read morealready very anxious since we had lost another dog just a few months ago. Unfortunately, instead of compassion, we were met with rudeness and judgment. The staff member we spoke with was dismissive, belittling, and even brought up our recently deceased dog in a very insensitive tone. On top of that, she made a remark along the lines of "I don't know how people can have dogs when they can't pay for their vet bill," which was incredibly hurtful and unprofessional. Emergencies happen, and families deserve empathy not criticism when they're trying to care for a beloved pet. Most of the staff here were kind and professional, but unfortunately our experience was ruined by the receptionist. we were met with insensitivity and judgment, which made an already difficult situation so much harder. I'm deeply disappointed by the lack of compassion shown during such a stressful time. Pet owners go to the vet hoping for help and kindness, not to be shamed.

2 major mistakes happened to me at the Sacopee Vet. In Cornish ME. 1st. Was told all organs r…read moreworking good even thu I told them he had a heart murmur. So I went with dental surgery/removal. A few months later he is diagnosed with severe heart disease 2nd mistake was his medicine care. After being on 3 different kinds heart medicine for months. The Dr. Called and said stop giving 2 of 3 meds and I'll see him next week. I told her I thought it was a bad idea. He died a few days later. So much inexperience, cost me my baby his last summer. So sad

Had to rush my cat to the emergency vet the other night around 8pm. They went into action quick to…read moreget him into surgery and removed the blockage he had. He had to stay two nights and they were so great. They called with updates all the time. I called too many times to count and they answered everytime in a friendly manner and very knowledge. After I brought him home I also called a few more times and they were great. VERY Pricey but I'm guessing that probably would be anywhere.

Very inept 'service.' $502 & 5 hours later, I received a 5-minute consultation with Brook Chauncey…read moreDVM, who after examining and doing blood work for my 13-year-old Rat Terrier dog, said nothing wrong whatsoever could be found to account for Percy's sudden and total deafness. She had no suggestions or ideas as to what I might do now, and that only a CT brain scan might determine any reason. The exam and blood work were done within the first 45 minutes, and the extremely lengthy wait was attributed to 'emergency surgery' which evidently caused 100% of the many many doctors and technicians to be unable to give me the results. I experienced great anxiety, plus low blood sugar for missing two meals. Overall the experience with this supposedly first rate hospital was truly dreadful. They also tried to add $55 more to the bill that I had paid in full in advance, but when I questioned the why for this bizarre charge, it was magically dismissed.

My adoption process a couple months ago went very well. I arrived without any pets, and left with…read moretwo kitties! I walked in without an appointment, a couple hours after opening. There were some people there, either in the main waiting room or walking through the separate pet areas... wasn't too busy. Was greeted by staff behind the counter and I told them I wanted to look at some cats. They have you fill out some paperwork, mainly about what you're looking for and what your home environment is like (senior cat, kittens, other pets at home, kids at home, etc) to help them in finding an appropriate cat for you. You wait for a bit so they can find a staff member to walk through the cattels with you. You get to meet them, and pick some up in some instances. I deliberated because I intended to get a senior cat, but many of them had behavioral or extra medical problems. I ended up getting a disgustingly cute and impossibly smol brother and sister, and they've been wonderful. It may not be the cheapest, depending on which pet you want to take home, but obviously that cost goes into the program and really, can you put a price on a new family member?

We stopped by today to bring Christmas presents to the cats and kittens. Merry Christmas!read more

The staff was accommodating for drop off/pick up. They were always available when I had questions…read more Nightly update reports made it easier for my kids to be separated from our dog Rocco. All around great experience. Highly recomend. -Scott

**Absolutely amazing experience with Mutty Paws Academy!**…read more We were in a bit of a pinch while vacationing in Old Orchard Beach, Maine. The boarding kennels we normally trust back home in NH were completely booked, so we decided to bring our dog, Moose, with us and find a doggie daycare where he could stay while we visited some of the attractions that weren't dog-friendly. I found Mutty Paws Academy on Google and called to explain our situation. From the very beginning, they were incredibly kind, understanding, and accommodating. Even though we were tourists from out of town, they were willing to welcome Moose into their daycare program and work with our vacation schedule. Then, because apparently our vacation needed one more plot twist , Moose got sprayed by a skunk the night before his first day! I called Mutty Paws expecting that we would have to cancel, but instead they were so understanding. They told us that if we gave him a good bath at the Petco Self Wash, they would still take him. They even allowed us to drop him off later than normal so we had time to get him cleaned up. Because of the smell, he had to spend his first day doing daycare solo, which they were completely fine with. And they went above and beyond by giving him **another bath at no charge**! The next day, Moose still had a little bit of that lovely skunk smell lingering , so I assumed he would have another solo day. But the staff evaluated him and decided he was good to play with the other dogs. He seemed to absolutely LOVE it! When we brought him in for his second day of daycare , he was happy to go in and he returned tired and content. We had also scheduled him for a third day, but after everything we had already spent replacing things, doing endless laundry, bathing the dog, and ultimately upgrading from our tent to a cabin because of the skunk disaster, we decided we didn't need the third day. I called that morning to cancel, and once again, they were incredibly understanding and **didn't charge us a cancellation fee**, even though it was last minute. I honestly can't say enough good things about Mutty Paws Academy. They were flexible, compassionate, accommodating, and clearly cared about making sure Moose was comfortable and happy. They turned what could have been a very stressful situation into something we could actually laugh about. If you're visiting the Old Orchard Beach area and need a safe, caring place for your dog, I **highly recommend Mutty Paws Academy!** We are so grateful they were willing to help us out, especially after our unexpected skunk encounter. Moose definitely gives them two paws up!

Dr Doug Kern is outstanding! He is an extremely knowledgeable and skilled veterinarian and board…read morecertified surgeon. He has provided kind, and compassionate care for several critical and challenging cases I've presented to him. His wealth of prior experience allows him to provide several options for care, and helps keep costs to a minimum, by not having to refer to specialists.

My boyfriends 14 year old dog who has seen Dr. Kearns for most of her life has taken a turn for the…read moreworst over the past 24 hours. When calling his office first thing in the morning to see if he could fit her in, his receptionist called back later to say to take her to the emergency clinic. Somewhere unfamiliar and foreign to this sweet old girl who is not feeling herself. There is no reason he couldn't take 10 minutes out of his day to keep his loyalty to this dog. I work very closely with another local vet who would never have the heart to turn away one of his clients. Compassion is what's important especially at this point in a dogs life. Dr. Kearns showed none of that today.