I reviewed his other location but since I have been going to see him at the Westchester office, I…read morethought I'd review this one as well. Dr. Chang is really just a great doctor. It's obvious he cares, which is pretty important when dealing with patients who are suffering from chronic pain. He's friendly and takes the time to explain each and every medication he prescribes. While Dr. Chang is amazing, his front desk staff leaves much to be desired. I don't want to go into details with that, but I will say that Dr. Chang is worth the hassle that his front desk staff creates.

Dr. Chang is a consummate professional with a sense of humor, which, in my experience, is an…read moreextremely rare quality in a physician. Dr. Chang first performed the fluoroscopy-guided dye injection into my hip for an arthrogram, and was polite, concerned, and extremely gracious when he learned that I was mistakenly quoted a significantly lower self-pay cost than the normal charge for the second procedure he performed (diagnostic fluoroscopy-guided anesthetic injection into my hip bursa), and even offered to include cortisone in the injection at no additional cost to try and help relieve my hip pain. I was also impressed with his nurse, Irene, who went out of her way to help me find the Lincoln Park clinic where the second procedure was performed, and where they fit me in at the last minute so I could try and have some pain relieve before I went on a long-planned vacation. All and all, I can't recommend Dr. Chang highly enough. I am considering becoming a regular patient to treat my fibromyalgia, since I know he'll do a great job--and I kind of owe him the money! ;-)

I had to get an MRI here earlier in the week. The people here are SUPER-friendly and do whatever…read moreis necessary to keep you comfortable, and are willing to fetch blankets if you're cold and give you headphones and hook it up to the radio while you're being scanned.

Horrible!!! First, the place is so dirty starting from stained carped and chairs that you might…read morethink you somehow walked in to the medical office in a third world country!!!!Secondly, my 2 moth old daughter was schedule for and ultrasound for 12.30pm. We were not taken in till 2.15pm although the baby was crying and had a hard time dealing with the wait. Than we were taken into the office by the nurse and had the baby ready for imaging. The doctor did not show up at all, because he was bussy!!!really???what?you had an emergency imaging!!!!Than,30 minutes later, a nurse showed up and tried to take the images herself but clearly she did not know what she was doing. the nurse was trying to take images for 15 minutes with no succes cause this wasn't her job, she was just covering for the doctor, while the baby was shaking from craying and hypothermia being naked in cold AC room. Finally i stopped the whole maskarade and we left with no imaging done. Two weeks later we had the images done at another center with almost no wait and images taken in less than 5 minutes. Stay away from the westchester imaging!!!!!! This is the wors experience in any doctors office I ever had by far!!!! Even worse is that my 2 months old baby had to go through this hell of a service and mistreatment!!!!! If you reading this and you are a lawyer I would like to hear from you so you can help me give this people what they deserve...a lawsuit!!!!!!

As someone with a family history of Ovarian cancer, the possibility of getting cancer has consumed…read moremy mind since high school biology. I was lucky enough to have the Privy team visit my company's health fair here they tested me. They said that because of my family history, it was highly likely that my insurance would cover the cost of testing. I just took the test last week so I'll update this post once I get my results, but so far it's been a great experience. Their team is super knowledgeable.

Protect yourself and do not do business with this fake company. They do testing and promise you…read moreVisa card for your trouble. Only this is they do not follow through. Several months ago I went in and did the testing and I was promised a $75 Visa gift card, which I still have not received. I have called 3 times and each time they promise you will have it in 10 days but always a no-show. Then when you call to explain they will not give you a name of a manager and just say we'll send it out again. Big game so please do not bother with them. Nothing but lies!

I cannot say enough about the quality of care I have received here. I have also brought my two…read moretoddlers in and the bedside manner that Dr. Ayala has given them is top notch. This is my go-to Urgent care. The facilities are also super modern and very clean. I recommend this place to anyone seeking great care and fast service!

Quick and efficient service. Reasonable fees. Well staffed. Plenty of parking in rear.read more

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).

Haven't been to the shop since they changed ownership…read more... When it comes time to get a repair job on my vehicle, I will go and check them out

Jacob was more than fair with me. My old minivan engine was misfiring - sounded like the valves…read more Most mechanics won't bother tearing apart the engine to find the root cause, but Jacob did. It needed a new camshaft and we went with a Non-OEM camshaft. As it turns out, Jabob had to do the work twice becasue the non-OEM camshaft was not manufactured correctly. You would expect that the new part would be manufactured correctly - but there were visibile differences when compared side to side. Jacob spent a lot of time before diagnosing that the replacement camshaft was bad and I was not charged anything extra.