My husband Eric has a very complex spinal condition, and after years of specialists, imaging, pain…read moremanagement, and consultations, his spine surgeon specifically recommended Dr. Said. That recommendation turned out to be one of the most important steps in Eric's treatment. Dr. Said has now performed three injections, and each one has provided meaningful relief. For someone who has spent months struggling with severe pain and limited mobility, those improvements have been life-changing. What stands out is not only Dr. Said's skill and professionalism, but also his willingness to listen, explain the procedure, and treat Eric as a person rather than just another patient. I also want to recognize the office staff. Timing has been critical for Eric's care, and several other providers simply could not get him scheduled within the necessary timeframes. Dr. Said's office consistently found a way to accommodate the deadlines recommended by Eric's surgeon, allowing treatment to happen when it was needed rather than weeks or months later. If you are dealing with serious back pain and have been referred for injections, I would not hesitate to recommend Dr. Said and his team. We are extremely grateful for the care, responsiveness, and results.

After going to another pain clinic doctor I real saw how procedures are supposed to go! I didn't…read morejust get on a table and have the doctor skewer me and say ok "you're done you can let go of the table ". The lidocaine never even got a chance to work before shoving the device in my back. Then you weren't allowed to recover, you got off the table and you were allowed to sit for a minute and then I was allowed to drive home myself. When you're in such pain you hope that the doctor to be compassionate not robotic.

0 Star Review: Andrew S. Zelby Is a POS Liar he did my IME a while back & was totally…read moreunprofessional & Rude! his after visit notes were very distasteful & completely Subjective. He had no supporting documents to come to the conclusion he made yet decided to comment on my personality vs the state of my condition I wouldn't recommend him if he was the last MD to ever practice!

This group is great! Dr. Sean Salehi just did my back surgery on September 30, L4-L5 laminectomy…read moreand fusion. I haven't had any shooting nerve pain since! He doesn't rush visits with him. My consultation with him, he was in the room with me for 45 min. He is a very kind and compassionate Dr. and a wonderful man. Another bonus is he has offices in 3 different towns - easy to get to. I now have been to all three offices and they are all staffed with professional and friendly people.

I have been a patient at this practice for approximately two years. I can honestly say that Dr…read more Khan, Dawn, and Trisha have always been professional, knowledgeable, and helpful. Unfortunately, my experience with the Hinsdale location has been extremely frustrating due to ongoing organizational and scheduling issues. On three separate occasions, I drove more than an hour for a scheduled appointment, only to sit and wait before being informed that the doctor would not be in that day. On two other visits, my appointment was running more than two hours behind schedule, forcing me to leave without being seen. Scheduling by phone is equally problematic. Calls often go unanswered, and messages are rarely returned in a timely manner. When a callback does occur, it can take several days. In addition, there has been an ongoing billing issue involving Medicare that has still not been resolved after five months despite multiple attempts to correct it. While I have confidence in Dr. Khan and appreciate the care provided by Dawn and Trisha, the way this office is managed is unacceptable. The lack of organization, communication, and follow-through has led me to begin exploring other options for my care.

I have been going to Modern Pain Consultants for a couple of years now and have never had a bad…read moreexperience, they always go out of their way to help me. Dawn Gonzalez is amazing she makes things happen. If you go make sure you get set up with her you will not be disappointed.

I left this place! Bought out by another place that sucks! They keep sending me a bill for 220.00$…read more I have records of paying them! I sent them these records. I have called and they keep saying I owe this money. Worse place! Gave me injections and that Tori couldn't even walk me out of the room. I was in severe pain. Who does that to a person. They charged so much money without sedation. Screw them and the new place that took them over!!!

Fuck this place. My doctor was part of this clinic for a while and then moved, so I followed him to…read morehis new clinic. In order to get a procedure to relieve some of my constant pain, Gateway needed to send over my records to the new clinic. They've refused to do so, and I can't even get their medical records dept on the phone. My insurance company is refusing to cover the procedure because there is no proof of medical necessity, so I have to start over with test procedures for the next several weeks while occasionally vomiting from the pain. All because Gateway can't respond to an email for MY records.

It is pathetic that your "business" attempted to blame me, claiming I didn't understand what pain…read moremanagement is all about, and that your policies are legal. First of all, I was looking for HELP - not necessarily narcotics. "Doctor" Kondelis specifically stated, "There is NOTHING I AM WILLING TO DO to help you". Secondly, while your policies may not have broken any HIPPA regulations, there is a HUGE difference between the letter of the law and the spirit of the law. Your policies and practices may be legal...BUT...they are NOT inline with patient expectations and common-sense interpersonal dynamics. Again, in my opinion, Dr. Kondelis is the ABSOLUTE WORST DOCTOR I've ever seen.

I've been a patient of Dr kondelis since 2011 when I first moved back here. I've always been…read moretreated like family with the doc and all his employees. They've been a great help to me over the years. So sad to be leaving you guys but I'm leaving the state. I love each and everyone at the clinic. You have my utmost gratitude for your years of service to me. God bless all of you.

After receiving letter that leaving Rush on 5/31/26 still have not been able to schedule…read moreappointment with her. Website and phone number in letter are no help.

From the owner: Dr. Madhu Singh is board certified in Physical Medicine and Rehabilitation, specializing in…read moreinterventional spine care. She has expertise in disorders of the spine, including neck, low back and sacrum with an interest in both acute and chronic pain, osteoarthritis of the spine and fibromyalgia. She is also certified in medical acupuncture.

I was referred to George by a friend that had some serious breathing issues. I was unsure what to…read moreexpect, having gone to a chiropractor, massage therapist, and been an avid pain reliever pill taker. I also have experience in massage therapy myself for over 20 years. To give you my beck story, I caught the the flesh eating bacteria in the hospital, after a tech confirmed that a dirty surgical instrument was used during a c section. I was in a medically induced coma for months, 13 surgeries and learned to walk again. Multiple surgeries were removing muscle tissue from my abdomen, leg, and hip. I have struggled with pain, headaches etc for years. Over 18 years now, and for that time i had very little feeling in my left thigh. I knew if someone was placing their hand there, but never nerve feeling, never sensation. After 1 session with George I could feel circulation back in my leg, that i hadn't felt since before having my daughter, and having all those surgeries. Recently, I twisted my knee and couldn't bend and complete any yoga that I have been doing for a long time. After 1 treatment to my knee I was able to do things I hadn't before, and completely. After each session that is targeted, it addresses pain, posture, discomfort and has changed my life! To have feeling in my left thigh after the doctors sent me home 18 years ago, and told me "dont worry, you will get the feeling back in 6 months!" They lied! George is amazing, skilled and cares

From the owner: Emmett Technique is a form of body therapy involving light finger pressure at specific points, it…read morehas the ability to directly influence muscle action, as such points may have a memory and emotional attachment. This neuromuscular therapy assists to reprogram and recalibrate muscle memory and action. The understanding of the body's response to the light touch is utilized as it has been suggested that the body reacts in a similar way to the working of a touch-screen. Emmett Technique is specifically designed to relieve back, neck, shoulder, and most body pains.

I have been to quit a few Pain Specialists they throw Drugs at you,Pinnacle wants to find solutions…read more& so far they are. Every procedure I have had so far seems to be moving me in the Right Direction. The Staff & Doctors are Amazing,special thanks to Rubin,the communication is spot on,they make you feel so Comfortable Before,During & After. Thank you Pinnacle for finding the solution to help fix me,if you have pain try Pinnacle First. Thank You David Salverson

Terrible! I waited almost 2 weeks to get Pinnacle to submit a request for my medical records from…read moreIllinois Bone & Joint. Finally I called them back and they stated that they never received any of my records. Looks like to me that the staff at Pinnacle is too lazy to follow up for me. I would consider this very poor patient care quality.

I have had two MRI's in my lifetime. First one was in one of those torpedo tube units. Kind of…read morefreaky to say the least. I can definitely see why people get freaked out about them. Claustrophobic to say the least. These new open MRI machines are really nice. No closed in feeling. Folks at Westbrook Open MRi are great. I got in, waited maybe 5 minutes and was taken back to the MRI room. Got on the table, was slid back into the machine and away we go. My 30 minutes was over in no time. They have lockers for your personal affects while you are having your MRI done. I would definitely recommend Westbrook to anyone needing an MRI. Cheers!

I went for an MRI for my neck at another facility within my medical group a week ago. I've had an…read morean MRI in the past for my knee so I knew what to expect. Here's my experience at the facility within my medical group: I breezed in for my MRI, they place a cage over my neck which snapped into the bed, put headphones on (the procedure is loud), then rolled me in a "tube", my nose was only inches from the wall and it was a bit dark. I'm somewhat claustrophobic, but this was awful, immediate panic attack! I tried for a moment to stay in the tube, then asked the tech to pull me out to catch my breath. I tried it again, the procedure started, but I just couldn't lay there for 20 minutes and asked her to stop and get me out. I was trembling afterwards for awhile, and affected by the whole thing for days including nightmares. I could have asked my Dr for a Valium but that's not for me. I researched online and found Westbrook Open MRI close to me. I went in apprehensively, expecting the experience to be a little better than my last one (I also needed to get the procedure done!). I met with the tech, she was wonderful! She asked questions about my condition leading me to get an MRI, walked me into the MRI room and explained everything and what to expect. The machine is open on the sides, the canopy is still close to your face, but there's a light inside which helps tremendously. She kept asking if I was ok, and gave me tips I could do to feel better. I got thru it and even calmed down while in the procedure. I will definitely go here again if I need to!!