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    Westchester Village

    1.0 (1 review)
    Open Open 24 hours

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    10 months ago

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    Lakeview Village Retirement Community

    Lakeview Village Retirement Community

    2.9(12 reviews)
    0.8 mi

    The villas and independent living apartments are beautiful. Lots of activities. Care for a loved…read moreone once they advance to memory care or the nursing facility drastically drops. We've waited 15 - 30 min. for someone to help my mother use the restroom where employees sat at the desk where the alert lights are used and take their time getting to the room. Mom is often left waiting in a wet diaper. Employees are often in the dining room when it is not being used, unused rooms, or seated in the large gathering space on their cell phones. I particularly wish employees were more engaged with elderly residents in wheelchairs were gathered in the main entry. We were told they gathered residents here for social engagement - but no one is socially engaged. The lack of engagement between residents and staff on their phones makes Lakeview advance patient care a very lonely place to be.

    We've waited 15 - 30 min. for someone to help my mother use the restroom where employees sat at the…read moredesk where the alert lights are used and take their time getting to the room. Mom is often left waiting in a wet diaper. Employees are often in the dining room when it is not being used, unused rooms, or seated in the large gathering space on their cell phones. I particularly wish employees were more engaged with elderly residents in wheelchairs were gathered in the main entry. We were told they gathered residents here for social engagement - but no one is socially engaged. The lack of engagement between residents and staff on their phones makes Lakeview advance patient care a very lonely place to be. I really felt you treat the elderly very poorly. No communication between family member and staff. I am not sure where you got your rating 3 stars, but it did not come from the Rehabilitation floor. Please treat our precious and most valuable senior with respect, no like they do not matter! They do matter!

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    Lakeview Village Retirement Community
    Lakeview Village Retirement Community
    Lakeview Village Retirement Community

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    Delmar Gardens of Overland Park

    Delmar Gardens of Overland Park

    2.0(7 reviews)
    3.0 mi

    The worst care anywhere and no one to icall if you have an issue…read more I take lantus every night at 10 pm..at 9 pm a long maybe? Tried to give me my long acting insulin at 9 pm (lasts 6 hours). Became angry when I refused. I asked for the RN,hoping to explain. I Said I get my insulin at 10 and that is all That i was. Allowed to say.she said it is only 9.. are you wanting your medication? I said no and she said don't bother me again and slammed my door.my blood sugar is350. Guess I have to wait for the 11:00 shift.hopefully, it will be someone who really works here, and not agency.if not,I will call 911 if I have to,or,ifi can beforeI go into a diabetic coma. Not a fan of Delmar Gardens of overland park.no cont I nutty of care.

    The Overland Park facility has the most unbelievable neglectful care. My disabled sister was there…read morefor long term rehab from a broken bone. She was able to get up and transfer to the bathroom, etc., but the night staff put a diaper on her and told her to urinate in it instead of taking her to the bathroom. This was only the worst thing they did. We told the director of the facility and the nursing staff managers, and it happened two more times before I identified the specific CNA. The staff protected the identity of the bad apple in lieu of solving the problem. My family was fortunately able to move my sister before it happened again. The owners of the facility are making a ton of money and present their story as a caring family business but are another example of corporate greed. DON'T GO THERE!

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    Delmar Gardens of Overland Park
    Delmar Gardens of Overland Park
    Delmar Gardens of Overland Park

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    Sunrise of Lenexa

    Sunrise of Lenexa

    1.4(7 reviews)
    1.1 mi

    We recently moved from mother from this facility due to its new owners. This facility was bought…read morelast summer by Legend Senior Living and is now called Hemsley House of Lenexa. My family's plan was to have her live out the rest of her life here if possible. When the new owners took over, she was paying approximately $8500/mo for a small studio apartment. She was not totally independent and needed help with her medications and some daily care. She was able to get around the facility in a self propelled transport chair but not incapacitated. After the first of the year, the new "point system" that established gauging the amount of care she would be needing. I sat down with the Healthcare Director to review how my mother was evaluated for her level of care. I did not disagree with what she was listing. The facility use to have 5 levels of care but the new owners eliminated the 5 tier so there are only 4 levels of care now. Once her points were totaled, she ended up being at a level 4 (highest level of care possible). Her monthly cost rose by almost $3000/mo, making her monthly obligation over $11,000. I requested a copy of the "points system" but was told they were unable to provide a copy to me. I am a retired nurse so I am familiar with this type of evaluation of care. My mother was paying the same amount of money that a totally bedridden resident was paying, yet she needed very little help in comparison. This point system is rigged for a money grab by the owners. Most any person needing ANY amount of help at this facility would most likely be at a level 3 or 4 when moving in. The staff of caregivers at this facility were wonderful with my mother so it was very frustrating to have to move her. We also had to give a 60 day (not 30) notification for moving out of the facility. I get that the owners are looking for profits but this large increase is ridiculous. If my parents had not saved as well as they did, my mother would never be able to afford this. We were fortunate to have found another facility that is about the same amount of money that she was originally paying and believe the care at this location will accommodate her well.

    Do not send your loved ones here if you care at all. They sweep things under rug. Insufficient…read morestaff and the people who are there are just there for a paycheck and have no care in the world for your loved ones. Run..don't be fooled. Management is joke.

    Westchester Village - assistedliving - Updated September 2026

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