I am very impressed with this Dr. Westermoe office. The staff here are professional, patient, and understanding, especially Silvia. Silva goes above and beyond in checking insurance cover. She never complains or sound frustrated with your questions. Dr. Westermoe does their best with finding is knowledgeable about contraceptive methods and will discuss which one would be best for every individual. read more

Don't waste your time. Honestly, I don't think she heard a single word I said. Save your money and your gas. Just stay home and keep being sick because you're not going to get better by going to see her. read more

Amazing doctor and staff! I have been seen Dr. Westermoe for over 10 years. She is kind and very knowledgeable. She listens to your concerns with patience. I highly recommend her office. read more

Everything! From start to finish was totally taken care of medically and personally and professionally from scheduling appointment to arrival and completion. Shout out to Sylvia for scheduling initial appointment and follow ups and for Destiny to doing initial workup and for Dr. Westermoe for thorough medical history and diagnostic procedures and follow up plans for treatment! All the best! read more

I have been going to Dr Westermoe for almost 25 years. She is so thorough and caring. She is very compassionate and very professional . I hope she will be working for many more years . Her staff is so friendly and the atmosphere is very calming. Alway enjoy seeing Sylvia. I am so thankful to have them in our area. Highly recommend . read more

Dr. Westmore was wonderful. Very thorough and takes time to listen to you and your concerns. Would highly recommend.

Staff is very rude, especially the front desk lady. Very unprofessional and not personable, nor are they accommodating. While I was waiting in a room the receptionist was doing all of their phone calls on speaker phone which doesn't seem HIPPA friendly. You could hear all of the private information regarding insurance, medications, etc. read more

I made an appointment to see Dr. Westernoe and called about a week before to confirm my appointment. When I arrived the elderly lady at the front desk was extremely rude. She had a nasty attitude for no reason. I don't understand why people who are bitter and rude want jobs that deal with the public. I don't understand why people hire such miserable people. Based off other reviews stating the exact same thing about the older woman at the front desk I know it wasn't just me. She said I was late to my appointment. Based off the call I had I wasn't. She then said someone called me on Friday to confirm. I got no call. I spoke w no one. I'm never late to my appointments. I asked to reschedule but the lady acted as though she was doing me a personal favor by doing so. I would've taken anything but based off her attitude and my experience w her I much rather go somewhere else. If this is the way she presents herself at front desk and it's been posted here many times I can imagine how business is back of the back of the house. Thank you anyway! read more

Dr Westermoe is a very kind and compassionate doctor. She takes time with each patient and listens and explains everything well. Her office staff -especially Sylvia- is so kind and helpful. I can't recommend this office more highly read more

Westermoe seems really nice from what I've experienced. Unfortunately her staff seem less so, on the phone and in office. Recently I called to make an appointment, and office manager Silvia immediately started what felt like attacking me about a payment from several years ago. Then proceeded to discuss the status of my mom's payments, which I believe she's settled, and should be kept confidential regardless. I called 4 months prior for a visit and spoke to multiple staff members. None of them mentioned anything about an unsettled bill. Regardless of the situation, the way Silvia handled it and her aggression on the phone was incredibly unprofessional. Felt very awkward and unwelcome. Would have gladly paid then and there. read more

Dr.Westermoe is very caring, professional and explains everything very well. The office staff is also very cordial and helpful. They take COVID measures seriously too. I feel very comfortable coming to this office and wound highky recommend Dr.Westermoe. read more

Looking for a gyno for well woman checkup and found Dr Westermoe...and am glad I did! Her staff is so sweet, friendly and made me feel right at home. When I met Dr Westermoe, she was so professional yet so caring and warm. I could ask her anything and I mean anything---and I felt comfortable asking! She takes the time to bring you to her office for a 1st visit and asks you questions, any concerns etc. Then comes the exam, very thorough yet did not feel a thing. So glad I found you! I wont go anyplace else. I will be going to get a consultation soon for her aesthetic services, very excited about that. She specializes, she doesnt offer 50 different services on that front. Waited about 10min, got called in, within 8min she was there! On a Monday! So for me, I am thankful she is now my Dr! She is the best period. Anyone giving 1 star is talking nonsense, do not go by that review. The Staff is great and the Dr is great....that is all! read more

I wish I could actually write a review of this place. Unfortunately, I can't for the life of me get ahold of them to make an appointment. I've called 6 times over the course of a week and their phones are always down. Every time I've left a message with the answering service. I finally got a call back and unfortunately didn't grab it in time. Called them back 30 seconds later and got the answering service again. Left another message with them and no response. Done trying. Very unfortunate bc she sounds like a great doctor but this is way too much work. What if I were her patient and was having complications? read more

I have been a very long time patient of Dr. Westermoe and highly recommend her. She has provided me with excellent care. She has great clinical judgement, is attentive and caring. Office manager Sylvia is always helpful, efficient and makes you feel comfortable. The office environment is very relaxing. Despite now driving a long distance to come for appointments, I wouldn't go to any other gynecologist!! read more

I came here after my previous doctor couldn't solve a problem that had me uncomfortable every day for months. Within a week of seeing her, I was prescribed the right medication and the problem went away. What a relief! Overall, easy to get an appointment and her staff is very friendly, especially her nurse! They also make a point to remember your name, even if you aren't in there that often. This is something I appreciate, since I never expect anyone to remember my name these days. She takes the time to hear your thoughts and provide good advice. I'd definitely recommend her to someone who is looking to try someone new. Only downside is the parking lot is a mess. There aren't very many spots and her office is one of many in this plaza. Sometimes all the spots are full and you have to figure out another option (ie parking across the street in another plaza's lot). read more

Well just to start, I totally have to disagree with Ms. Elsha M. Comment. I have been going to Dr. Westermoes office for years and can honestly say that I have nothing bad to say. I have had many medical problems over the years and unfortunately many financial issues so I know, having been to many offices, that most places these days will not go so far to be helpful. Sylvia, the office manager, has gone above and beyond to be helpful and understanding with payments and I've seen she has done so not just for me but many other patients. It is definitely not uncommon to sit in the waiting room and hear her go back and forth with insurance companies and pharmacies to help out a patient and do whatever she can. It is also not uncommon to hear her leave many messages saying that she's been trying to get a hold of a patient for over a long period of time to be sure that she does what she can before she would have to send anyone to collections. That being said, the staff there is very helpful and welcoming. So as a patient, and customer, I think it's only fair to do our part by returning calls and checking our messages because I have no doubt that they are being either left on our cell phones and also mailed to our place of residence. Ana, the medical assistant, is kind and helpful as well. Also, I must say, she does a super good job when she draws my blood! Other people are so brutal these days. I don't about everyone but I know I don't enjoy having my blood drawn. She helps to make the situation more calming and not so traumatic. Now, when it come to Dr. Westermoe it's pretty easily said: She is awesome! It is so hard these days to find a Doctor who is committed to helping their patients and seem to genuinely care. That is seriously lacking these days in my opinion. Dr. Westermoe is super knowledgeable and considerate and I would recommend her to everyone. Love the staff, love the Doctor! read more

Personally I wish Dr. Westermoe could be cloned. I used to see her when I was in high school and she literally cured me of a very painful medical condition I used to have. Years later I'm fortunate to be able to see her once again and I'm so happy about that (I had to leave because my insurance changed). If you're looking for a very knowledgable doctor with a superb bedside manner, a nice office staff, squeaky clean office (even smells good) and short wait times you've found her. What I like about her (besides the above) is that she really takes her time with you and is very gentle. She actually brings you to her office to sit down with you and discuss your concerns and treatment options. I appreciate the fact that I never feel rushed at these appointments, she will even go so far as to pull out illustrations, pamphlets and 3-d models to illustrate what's going on. She's generally very thorough so I was quite surprised to find any negative reviews on here. I've seen many doctors with the best and worst of insurance (unfortunately), and let me tell you I always remembered doctor Westermoe. She's a rare find--I wish my husband could see her too (lol). Anyway, if you have the opportunity to see her, she's worth going to for sure! I could've been selfish and kept this review to myself so I don't have to share her--but that wouldn't be fair. She's awesome and deserves for some recognition! Keep up the good work Dr. Westermoe and staff! ;) read more

Going to Dr. Westermoe's office is like going to visit your best friend at her house who happens to be an awesome doctor and she has super cool roomates. Silvia, Christie Ann and Dr. Westermoe are friendly, caring, patient, knowledgeable, organized, efficient and make you feel like your body is not the enemy and it's good to be a woman. I am comfortable asking doctor anything and she helps me to understand. If I am having an urgent issue and need to be seen asap Silvia will make it work so I can be seen. Christie Ann guides me through my appointment with gentle and efficient ease and makes my blood draws painless. I never feel like a number and trust Dr. and her Team to help me stay healthy. read more

Been looking for a gynecologist for a while and got referred by my cousin to Dr. Westermoe. This is one of the best doctors i have ever seen. Very caring and kind. Dr. Westermoe will listen to your issues and she's very easy to talk to. The office is clean and don't really need to wait that long. I would recommend this place . P.s. The staffs are nice ! I'm happy that I found this place .!! read more

I am so happy that she was recommended to me. Its nice to find a GYNO Doc that cares for just women over 40. She does things old school and I have no problem with that. She makes you feel at ease and cares about YOU. Her office doesn't take credit and debit cards. (FYI) Love her staff. read more

Dr. Westermoe is very knowledgeable, friendly, and just a great doctor overall. The staff is super friendly and kind. Silva is amazing she is always so helpful.. read more

This is a late review, but Dr. KAREN is fantastic. She made me feel comfortable and cared about my problem. She was recommended by my Urgent Care in Glendora and I am so thankful to have her as my OBGYN. Her staff is also great. read more

This is one of the best doctors I've ever seen. Every other Inland Empire doc's office kept me waiting for hours past my appointed time, and the docs treated me like another HMO co-pay. I was had a pretty intense problem that was effecting the quality of my day to day life and none of them really cared. I was suffering for nearly a year before I found Dr. Westermoe. She addressed my issues and performed surgery that worked. I can't thank her enough. It was refreshing to go to see Dr. Westermoe and be treated like a human being. Her office staff is kind, compassionate and efficient. Dr. Westermoe actually sits down with you and talks about everything, addresses all concerns, and doesn't make you feel rushed. I highly recommend her to anyone seeking a doc. I'm sorry that we moved out of state, because I'd have kept seeing her for the rest of my life if I could. Docs like her are few and far between. read more

Dr. Karen Westermoe is as phony and apathetic as they come. If you are looking for a genuine and caring gynecologist don't waste your time here. Their office closes at 5 pm and i work 30 miles from my home and Westermoe's office. I left work EARLY and still ran into a lot of traffic. When i called to let them know i would be a little late to my 4pm appt, the assistant told me Karen had to leave and wouldn't wait for me for 10 minutes. I explained the situation, street signs had changed, almost got a ticket, and still unsympathetic. I asked to speak to Dr. Westermoe and was told she wouldn't speak to me. By the time i got there, she was gone. The office hadn't even closed yet; she left early. I had to wait over a week for Dr. Westermoe on vacation to get results back, and schedule this appointment. She couldn't wait for me and closed her doors early to take care of personal things as soon as she came back from vacation. Needless to say, i took my business elsewhere and will be receiving professional care from a doctor who puts their patients ahead of their vacation plans. If you want an old, outdated, emotionless gyno, DR KAREN WESTERMOE is right for you. read more

Dr. Westermoe is awesome! Everyone that has posted 5 stars on her Yelp page are spot on. Those who have given less than 5 stars? I think they must have had their own set of issues that the doctor isn't in the business of solving. When I first walked in the front door of her office, I was welcomed...by the doctor herself! The office was quaint, cozy, clean and well managed. I felt like I was the only person in the world during my visit. In today's big medical machine this was like a step back in time to a visit with MY PERSONAL doctor. Dr. Westermoe is a caring, compassionate and highly knowledgable doctor. She took her time with my consultation, discussed options, and was extremely thorough and efficient as far as my exam. I would recommend her above any OB/Gyn I have ever seen. She is beyond top notch, and her staff is amazing as well. Overall? 10 stars read more

I've been looking for a gynocologist for a LONG time! Was referred to Dr. Westermoe by another doctor. She's awesome! iVery gentle, no wait, wants to make sure you're ok. The whole staff is nice. read more

I have been going to Dr. Westermoe for over 18 years. I can say first hand how wonderful, caring and thoughtful she is. She always takes time during your appointment to do her exam but also talk to you about any concerns you may have. When it was time for my daughter to go to an OB/GYN this is where she came. Her staff is also wonderful- Silvia and Cristy Ann are great - I highly recommend Dr. Westermoe read more

I went to Dr. Westermoe for the first time and was very pleased with my entire experience. If I have to go through this every year, this is the office I want to go to! Dr. Westermoe is a kind and gracious woman, who is very concerned for her patient. I like that she brought me into her office to get to know me first, then we went into the exam room, which is unheard of nowadays! Most doctors move so fast that you hardly get a hello from them! She is very easy to talk to and very understanding. Truly a gem in her profession!! read more

Dr, Westermoe is just a great Dr. I am so pleased I have found her. She is very professional and has helped my mother and I with our medical conditions. read more

Dr Westermoe is the best. After going to several gynecologist, I finally found a knowledgable doctor who is kind and very personable. She doesn't deliver babies anymore, so when I became pregnant under her care, she referred to a specialist. Changed my life :) read more

I have been going to Dr. Westermoe for about 10 years. Her office feels like you are in her home, very warm and comfortable. Her stuff is freindly and helpful and the Dr. Westermoe is awesome! She really listens to you and cares about your health, and your concerns. I have never wanted to go anywhere else after my first visit. I would highly recommend her!!!! read more

Today was my first visit to Dr. Westermoe's office. She is so professional, kind, caring, and knowledgeable. I wish I would have gone to her sooner. The office staff is friendly and very efficient as well. I highly recommend this office. read more

Amazing doctor, fabulous staff, the absolute BEST! I have had the privilege to be a patient of Dr. Westermoe for over 10 years. Extremely kind and caring, she is by far the best gynecologist I've ever had. She takes the time to listen to your concerns, and explains everything clearly and in detail. She has seen me through some medically tough times, and is always extremely caring and kind. I love that she cares about the whole self, not just the reproductive parts. I sent my daughters to her for their first gynecological needs, knowing that they would be in the best hands. She helped them be comfortable with the whole experience. Her office staff is wonderful- very friendly and accommodating. I can't recommend her highly enough! read more

Awful!!! Was a patient here 5 years and had the worst experience today. After reading the other reviews on here, I must agree with the comments about unnecessarily charging for additional office visits. Expensive. She only accepts cash. She isn't open to hearing your perspective, and doesn't care to hear your concerns. I saw her on Friday for an issue I was experiencing (reoccurring) and needed a rx since I was going out of town for the weekend and didn't want to be uncomfortable during my vacation. She did not give me a rx, told me to buy otc meds and she would call me on Monday when my results were in. Needless to say my weekend was terrible with the the discomfort I was experiencing. I called her first thing Monday at 8am when her office opened and was told she'd call me back. I waited all day until 5pm when I finally heard from her office medical assistant (not her) who said she called in a rx. When I got to the pharmacy, she had pretty much given me what I was already taking and had not listened to my request for a certain medicine I've used in the past that I know works for me. Frustrated, I called her office back and reach her doctors exchange. I requested to have her called so that she could replace the medicine with what I needed. Dr Westermoe came on the line and was obviously bothered that I had her contacted after hours (which by the way i had never done in 5 years). She made a point of pointing out that I called her after hours and told me she wasn't calling anything in for me and I needed to follow her orders. As a woman who suffers from a reoccurring condition, we know our bodies and need a doctor who understands that. Not one that will dismiss your concerns and force her own thoughts and beliefs just because she doesn't like to be questioned. Her next comment was the last straw...she told me that if I didn't like her treatment, I could go find another doctor. Completely appalled by her unprofessional response, I disconnected and saw another doctor at a local urgent care in order to have the issue I had been experiencing for 5 days taken care of. read more

Dr . Westermoe has a good bedside manner but very poor diagnostic skills. She was a great and caring doctor but once I became pregnant that changed. I realize she doesn't practice as an obstetrician but I really needed confirmation and a referral. She gave me the brush off, had no interest in helping me diagnose my pregnancy or refer me to anyone. She did not want to run any tests so I went elsewhere. She was trying to convince me with no medical tests that I had another condition. I was in fact 3 months pregnant which I found out once I went to a competent doctor. My husband And I were appalled by her change in behavior. From reading other health review sites I've found out this has happened to at least one other former patient. If you might decide to get pregnant in the near future do not waste your time going to her. Oh and be aware that she is very expensive, she will purposely make you go to her office for test results that could simply be given over the phone, so that she can bill you the office co-pay for 2 minutes of her time and your insurance outrageous sums. She billed my ppo insurance 200.00 for the 2 minutes she spent giving me basic blood test results which she made me drive to her office to receive. And yes she did that on multiple occasions. read more

Dr. Westermoe is by far, the best doctor I have ever been to. She is warm, kind, and compassionate. She listens carefully to my concerns and takes my feedback carefully into account when planning my medical care. I so appreciate having a doctor who really takes time to listen to me and collaborate with me. Dr. Westermoe has linked me with several other wonderful doctors as well to help me to establish a good medical team for all of my needs. read more

Dr Westermoe is very thorough. She ordered tests based on family medical history early to be extra cautious. She takes her time and her nurse is very friendly. The receptionist (sylvia) is not as pleasant. I called the office to discuss a bill. Basically she was not very helpful and told me to call the insurance. She was very defensive when I was trying to discuss why I was being billed so much when my insurance should pay. I felt she could have been more friendly and understanding. If she reads this review maybe next time she will be more friendly and have better customer service when the next patient calls to discuss a billing issue. read more

Dr. Westermoe always takes the time to explain what is going on and what you need. I am so grateful that I found her years ago.

Waited almost a month for an appt, went to see the doctor and they told me they couldn't do my procedure but that I needed to have a consultation with the doctor. I paid $40 and left after about 8 minutes with the doctor with an appt for another month later. Fast forward til today... I get a phone call 2 hours before my appt saying that they can't do my procedure that IS covered by my medical benefits but the doctor needs my prescription to cover it??? Ummm ok you should have told me that weeks ago when you told me you would let me know. They just passed me off to another doctor not even in the area that can't see me til January. Thanks a lot read more

Had a generally disappointing visit in February; extremely dirty office, refusal to perform service without additional and unrelated testing, cash only. Last straw was receiving a certified letter (complete with visit and call dates)in September stating her 'concern' that I never came back for ultrasound results, which she verified as no issue in the letter but couldn't just verify over the phone when I told them I wasn't interested in returning. Apparently concern is primarily for insurance CYA and not the clientele. Experiences like this make me long for Kaiser Permenente. read more