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    Western & Southern Life Insurance Company

    1.9 (9 reviews)

    Services - Western & Southern Life Insurance Company

    Life insurance

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    Columbus Life Insurance

    Columbus Life Insurance

    1.0
    (1 review)

    This place is a joke. Their agents are committing fraud by not even being agents but selling thru…read moreother agents and they refuse to do anything unless you talk to a supervisor and yell at them. Told many different things from different people, lost so much money trying to get forms notarized EVEN though they have no place to notarize on the form itself so the notary refuses to sign it. Was told they would take online notaries but then refuse to accept it. It's a freaking joke. They had me running In circles for months trying to make changes. Told me they only send things thru mail but refuses to update my address so I don't get the mail. Their "agent" who sold me the policy "gao nou yang" in Minnesota has her mother selling policy's on her behalf and can't even get the paperwork done right. Informed Columbus life of this and they didn't care cause they're getting money. Columbus life was so quick to take money from my bank account but are clueless to any changes i am asking for after that. AVOID THEM!!!

    From the owner: Columbus Life Insurance Company is a member of the Western & Southern Financial Group. Our…read moreorganization has consistently grown and prospered for more than 110 years, since its founding as Columbus Mutual in 1906. Today, we are represented by more than 4,500 independent financial service professionals marketing our insurance products and services, supported by a diverse and talented home office team of insurance professionals. Columbus Life Insurance Company, Cincinnati, Ohio, is licensed in the District of Columbia and all states except New York (NAIC #99937).

    AAA - Newport

    AAA - Newport

    2.6
    (5 reviews)

    Everyone is so nice snd professional at this location. They…read moredo all my vehicle maintenance, tires, oil changes, mechanical work, book hotels, car rentals, air, tours and cruises. Just booked our cruise for next summer. We also got a free review of our insurance and got better coverage and will save over $400 per year.

    I purchased an auto policy through your insurance rep Brandon Back (via AAA/Safeco) 2 years ago…read more Recently I was contacted by the company informing me my rates were going up. I first contacted Brandon via email to inquire on what I could do to get my rate back down. After a few days, I called and left a voice message. several days later he got back to me (over a week total) and said we needed to wait to get closer to the auto renew date on my policy before we could do anything. Once that happened I reached out again via email. No response. I called and left a voicemail a week later - no response. I called several days later again and still no response. I then called the safeco 800 number and got to someone who was able to answer a few simple questions for me - took all of 5 minutes. Long story short I shopped for another insurance vendor and saved myself almost $200 on the same exact policy through Mr Brandon/AAA/safeco. To be honest, had Brandon gotten back to me with any response at all, I probably would have renewed even at the higher rate just out of convenience - however because Brandon chose not to respond to my simple inquiry, I decided to spend my $$ with another company. Bad customer service has its consequences. Hopefully this feedback will not go unnoticed.

    Western & Southern Life Insurance Company - lifeinsurance - Updated July 2026

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