Very nice the teller was very helpful. Went to pay my bill fot Hughes. Which she help me out with…read moreit that's time to go is before lunch or after there was no line

From the owner: We specialize in financial wellness for all individuals in our local communities with competitive…read morebanking services. Unlike banks who make money only for their shareholders, we are not-for-profit. Therefore we can be very competitive with our loan rates and other products. This keeps more money in your pocket everyday. We strive to help our members financially thrive. We offer personal and business checking and savings accounts, auto loans, home loans, HELOCs, business and commercial loans, rewards credit cards and low rate credit cards, IRAs, Money Market Accounts, and Term Share Certificates. We also give back to our local communities through charitable donations and volunteer work. By lending a hand, we can lift the whole community. Compliance Note: We cannot discuss accounts, error disputes, billing error disputes, or credit report disputes on public platforms. Please contact us directly to discuss your accounts. Federally insured by NCUA. Equal Opportunity Lender.

Beware, the ATM is a block away from this location and at the time of the review, surrounded by…read moretar. Bring disposable shoes.

By far my favorite bank and branch. The staff is so kind and patient. Truly the first bank I ever…read morefelt like a valued customer! The bank also has a wonderful children's savings program. Thank you truly and genuinely for making me feel at home despite our disability and limitations

The ATM at this bank is always out of service. Don't waste your time going here. Bank of America or…read moreWells Fargo are down the street from this useless bank.

Thrilled with this small local bank. Very helpful courteous and professional staff. I can't not…read morerecommend enough! Just one of the reasons I love Sonoita! Horrible covid precautions .... letting people on without masks. Joan new manager very unfriendly. You must wait in heat to get in but then let others in without masks, very disappointed!

We've had nothing but good experiences -- both regular checking and savings, but also in the loan…read morebusiness -- at NBA's Sonoita branch. That s a good thing, as it's the only bank within 30-plus miles. The small branch staff is attentive and polite, in tune with the Arizona Borderlands temperament and style. Also, NBA is part of a larger national banking corporation. So it's stable, part of the local business ecosystem.

Piece of garbage bank, ghost employees like no one is on the phone, so you sit on hold listening to…read morebad music to talk to no one. No idea how this bank is still in business, banks in 3rd world countries operate better than this junk. Hope the CEO, CFO, COO and President see this incredible review. negative 1 star review if I could.

This bank is an absolute nightmare to pay a loan through. Their app and website are are extremely…read moreconfusing, almost to the point that I feel like they want you to mess your payment up so they can charge you a fee. I have never had a loan this difficult to pay back, and had I known I would have opted for a higher interest rate just to not have to deal with this bank.

As a 30 year member, I find that the quality of the credit union has dropped dramatically over the…read morepast few years. Branch closures have made it inconvenient to get to the single branch left in Tucson. An hour round trip now. The app and website are down way too much and phone calls for technical support after hours? A robot that can only offer to change your password. And despite having direct deposit for over 25 years...they told us a couple months ago that we didn't qualify for online check deposits on the app because we didn't do enough business through the account. This despite having paid off three car loans with them. One as recently as last year. It was really nice to walk into a branch and be recognized and called by name and to reach a human being when a phone call was necessary. We are looking at ending our longstanding relationship with what we see as a much changed business.

Poor service. Online banking upgrade is a stupid nightmare. Phone queue has 28 callers ahead of…read moreyou. No weekend hours. I'm forced to go in person to fix my on line account. If 28 are ahead of my phone call, I can only imagine how bad the line is in person. As Dylan said, "What price do I pay to get out of? Going through all these things twice!"

Quality service, helpful friendly staff, clean lobby. Service Requested delivered promptly. A…read morevaluable service.

Be aware of credit card offers. I am a member with a Credit Card and I received a offer in the…read moremiddle of November 2025 that if I had $2,000 in charges from November 1 to December 31 2025 I would receive a $100 credit. I registered for the offer (Why I had to mystified me) and moved my auto pays from another credit card to this one and accelerated some payment due in January to meet this target. No credit posted. Call in late January and was told it would take a couple of months to post. Called again in March 2026 and was told I did not register and I was FUBAR! So much for Member are our Mission! Back To USAA.