Quality, response time, ethics (doing what was promised) for starters. We were sent other people's…read moreinvoices and they called to get payment of our invoice, that we paid 2 months prior to this call. And they were rude about it.

I have tried several times to get some windows ordered. They were not interested in my business…read more Probably only take the big money. Pella is great and so is Valley glass.

In a nutshell, I could NOT be happier. The sliding screens from a high end window company had…read morefailed. The company no longer stands behind their windows and no parts were available. So I called Pacific NW screens. Daniel the owner said he would come to my house and there would be no charge if he couldn't build replacement screens. He and his father built two new sliding screens and the end result far exceeded by expectations. If you need screen repair or replacement done at your house these guys are definitely the ones to call. I give them my highest recommendation.

Custom installation in a very old home including a large dog door from inside a closet. Quality was…read moresuperior

We built a new house and put a little gym in it. I needed to find a company who could make a…read morecustom mirror for one of the walls that has a ballet bar on it. I reached out to Big Sky Glass MT and they came out within a few days, measured and quoted the cost. They even had a good solution to fit the mirror around where the ballet bar is secured to the wall. It took about 3 weeks for them to get the mirror made, and then they came out promptly to install it. I am very happy with the price, the quality and the service I received.

Great service- I highly recommend. When a renter broke my new window they came right out and…read moreboarded it up until a new window could be ordered and installed New windows had been installed less than 6 months previous Thanks Greg, Phil and All You are Awesome And the Price was Right ! Local, personable, honest and caring ........................................................,,,,,,,,,,,,,,,,,,,.................................................................................................................................................................... Dana Hicks. 728 Baker Avenue in Whitefish ..............................,......................................................................................................................................................................................................................................................................................

These folks just aren't trustworthy in my opinion. We ordered two banks of expensive Marvin windows…read moreback in February 2026 to replace some contractor-grade windows in our 2005 spec-home in North Spokane. We intend to start replacing a bank of windows every six months or a year. NW Window came out to measure and then we ordered the windows. It took five months to get them - which is fine, as I understand that they're custom built, and that takes time - and then NW Window tried to install them. The installers were great, but they quickly noticed that the upstairs windows were fine, but the legacy trim could not be reused with the downstairs bank of windows. The person who had measured the windows back in February did not catch that there was a difference in trim depth between the upstairs and the downstairs. The next thing I received from NW Window was a quote for an additional almost $2K (plus even more for staining) to rebuild the window trim. This was on top of a sale of windows that was almost $24K. I get that no one is perfect, but you need to own your mistakes. NW Window, on the other hand, simply blamed the original contractor of our home for having inconsistent trim depth and is trying to shift the cost of their mistake to me. I will definitely look for a different window supplier in the future and will note to the window manufacturer, Marvin, that it should look for a more conscientious reseller in the Spokane, Washington area. Please note the ragged, more-than-3/8" gap in the trim on the picture below. It's sort of amusing that NW Window includes the following on the bottom of its invoices: "The bitterness of POOR QUALITY and LACK OF SERVICE is remembered long after the sweetness of a LOW PRICE is forgotten. Thank you for your business." They should read their own documents, as this was definitely an example of very POOR QUALITY and LACK OF SERVICE.

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

Wonderful family! Great quality work. We had an excellent experience working with Build Right. The…read moreproject was completed on time, within budget, and the quality of the workmanship exceeded our expectations. The crew was professional, reliable, and kept the site clean throughout the job. Communication was clear and responsive, which made the whole process stress-free. Highly recommend for anyone needing reliable construction services!

We give them zero stars. Do your homework. Check with local…read morebusinesses, find prior clients they built for and talk to them. Definitely not what we expected.

John is fantastic! He works like crazy and has great attention to detail. He shows genuine…read moreconcern when he finds something that needs attention and communicates well. John has already completed two projects at our home, is currently updating our kitchen, and we will be scheduling a flooring install later this year.

From the owner: Pleas text or call…read more208-610-4482 or email at inventfirestorm1@gmail.com for a quote or job assessment. John Scharf is a self-taught craftsman, carpenter, and inventor who for 20+ years has been experimenting and testing new strategies to improve all aspects of building and developing projects, no matter how big or small. John has vast homebuilding experience - from eco friendly alternative style units in Arizona to log homes and traditional style homes in Idaho. ​ John was formally a member of the Inventors Association of Idaho, where he worked alongside and with many great inventors in North Idaho. He loves experimenting with magnets and electronics, learning and studying the lost arts of energy generation, and finding sustainable solutions for power in the modern day. ​ Cutting Edge Creations is John's latest project, where he is able to apply his keen attention to detail and gifts in the carpentry trade to organize and deliver outstanding services to his clients. John primarily works with homeowners but is open to working with homebuilders or in the commercial space as well. ​ Engineering, designing, and executing on projects is what we are passionate about - we love offering our services to the North Idaho community.

Had the glass that we needed came out in a timely manner and fixed our window quickly and…read moreefficiently.

Hilton Glass was requested to replace a cabinet hinge along with repairing several other items at…read moreour home last summer. It's been several months and after several attempts to reach them, all without success, I'm providing this review. The hinge was taken to replace, but I have never heard from him again. I made one last attempt asking that my hinge be returned. On my own and after extensive research I learn the hinges are not available nor manufactured any longer. It's been 7 months and no response from Hilton Glass! I've requested the hinge be returned without success. Sadly I do not recommend.

I contacted Shepard's to replace a window I sent a rock through with the mower. They were very…read moreresponsive and priced better than their competitors. The window is ordered and hopefully I'll get on the schedule for install within a couple weeks.

after some confusion, at the beginning, the owner came through for me and sent Wes to repair the…read morewindow. Wes is a great guy and extremely helpful, professional and knowledgeable. Thanks for a great job and going the extra mile

I had SCMG build my vacation house They did a incredible job They were very efficient, And also…read morevery quick I was shocked and how fast my house was framed and sided and got the roofing done!They even did my deck. And now I'm going to have them do my Privacy fence! There an Incredible company I would recommend them 10 times out 10

From the owner: We are a small construction company in the Flathead Valley. Michael Graham learned to build homes…read morein the mountains of Whitefish, MT. This is where some of the best Carpenters in the world work! At SCMG, we are great at what we do! We love to work with our customers to make them very happy! At SCMG, we specialize in framing custom additions, new homes, timberframing, and much more! Our speed and flexibility are qualities that separate us from most companies. Here at SCMG, we are dedicated to giving the customer what they want! We can hand-craft your home to fit your standard. With years of experience, we are here to satisfy your building needs! Don't hesitate to get a quote. We are not here for money alone! We are truly passionate about giving affordable prices while still delivering with precision!