Nice hotel in Pampa. Friendly staff. Very clean. Has an indoor pool. Ok breakfast in the morning…read more Lots of safe parking. Walkable to a couple restaurants and a nice grocery store.

What a great stay. Taylor and Leann. Were great. Very helpful. I came in late from meeting they…read morewere both very inviting and nice. Honestly relief to a long day/night. The breakfast they set was amazing. And very impressed that they had to cook some items themself. All and all a great time.

Five nights here and it was great. I have absolutely no complaints at all…read more This property is one of the dozen or so hotels in the Hilton chain that is offering redemptions at only 10,000 points per night and when you book four nights, you get the fifth free. That was super helpful as I needed the full Monday to Friday for working and that was easily accomplished here. I booked a queen room and was able to spread out my clothes on the second bed. The work desk is on wheels so there was plenty of room for both laptops and both extra screens. Their wifi worked well except for a blip on Friday morning when I had to use my hotspot. The hotel is located on the northern edge of town. A restaurant or two within walking distance but mostly you're driving a short distance. Breakfast in the morning was the usual scrambled eggs or premade omelettes with sausages or bacon, bread for toasting, fruits, yogurt, juices and a waffle maker. It was always there at 6:30 am and I brought it back to the room. This isn't a fancy hotel. Instead, it is a good hotel with friendly folks and clean quiet rooms. I have no complaints and would stay here again if I am ever in Pampa. [Review 16144 overall - 323 in Texas - 1650 of 2021.]

This is one of the few Hilton-branded hotels in the U.S. where you can use a "saver" 10,000 points…read moreper night award (most other Hampton Inns are 20,000 - 30,000 points per night). Not too surprising, as this place isn't quite up to the standards of a typical Hampton. It is probably still the best place to stay in town, although that's not saying much. The positives - check-in was quick and seamless and the room was mostly clean (though there were a few stains on the walls). A decent hotel if you just need somewhere to crash for the night. However, there were some issues - not a good place if you need to get work done, as the tiny desk is awkwardly small for a laptop. Also, the bed was hard and borderline uncomfortable. Most Hampton Inns are pretty good at providing Goldilocks beds (not too hard and not too soft). Overall, the room had the vibe of a Best Western, not quite a standard Hampton Inn.

I was not very happy with my stays here…read more I've booked two rooms here over the past month. In the most recent stay, they couldn't even get me into the room. The first key card didn't work. The second card didn't work. Finally, the manager on duty came over and couldn't get the door open... When I finally got a room, the A/C didn't work. The fridge was broken. One of the lights by the bed would not switch off. (Never had that happen before) The building is falling apart. There are ceiling tiles missing from the ceiling. Carpets are torn up. For safety, one of the side entrances doesn't even work. I was not very satisfied with my stay here, especially at about $80/night.

My daughter and her friend were swimming in the pool then one of the workers threatened to kick us…read moreout because her friend was not a "guest" at the hotel but she was our guest and he called the cops and this cop looked like he had been here multiple times recently. The manager and the employee that was working is incredibly rude. I do not recommend this hotel unless you want to get yelled at and treated terribly.

Stayed here last night to catch a flight first thing in the am. Had a few beers at the bar and a…read moreBLT which was actually pretty good. Really good bacon. The room was pretty good. Everything appeared to be clean and tidy. Managed to get a few hours sleep before my flight. If you need a bed and a few beers, come stay here!

This was our second visit to this hotel traveling from NM back to OK. We enjoyed this one…read morepreviously because there is very little road noise in this location. Staff has been friendly both times. It was very clean at this location too. Both times we were on a 3rd floor king standard room. The difference with this visit was there was no hanger bar or hangers in the closet area in 323. There were individual travel-sized bottles of shampoo and soap in the bathroom. Most of the Holiday Inns we visit have mounted dispensers with bottles of shampoo, conditioner, and soap to avoid plastic waste. There was only one decaf and one regular coffee pod next to the Keurig. Usually there are 2 caffeinated and 1decaf. It just didn't seem like the room was given the usual attention that we expect from Holiday Inn Express. Again, it was quiet and clean but the missing details are what is keeping me from giving this last visit a 5 star. It had been a ling drive day for us so we did not call the front desk. I'm sure they would've given us any item we needed. We were just too tired to mess with it.

Rooms were dirty. Carpet and floors don't appear to have been cleaned. There was mold in the…read morebathroom and hair (of all kinds kinda) in the tub and on the floor. Sheets appeared clean, thank God. Comforter was stained... hopefully it had been washed.

I would like to suggest that someone from your corporate office go and take a look at your Pampa…read moreTexas facility. We stayed in Pampa on Saturday August 22, 2020. When we got checked in and the hotel looks fine and we walk back to our room and initially things looked okay. The room seemed clean and it smelled find, you know, all the normal stuff but then we started noticing all the flies in our room but considering the time of year and where we were in Texas we were like, okay whatever we can kill a few (lets say 10) flies. Every time we opened the door more flies would make their way in however. Then we noticed there were cigarette burn holes in the comforter....again...the comforter appeared clean but they still had smoking rooms at this hotel so we figured it just got put in the wrong type of room but all the same it should have been taken out of circulation. So my husband complained about those two things and the front desk clerk did nothing. Then after dinner my husband went to use the bathroom and the light in the bathroom didn't work. Following that we noticed the TX had large pixleless lines running down the screen. You couldn't turn the TV on or off without the remote which only kind of worked and the fridge sounded like a bomber plane every time it turned on. We decided not to sleep under the covers because we just weren't sure about the cleanliness of the room at this point and luckily had our own sleeping bags with us. But, the very last straw was when we got up in the morning to shower and there was NO WATER. If I wasn't 8 months pregnant and we weren't exhausted, we wouldn't have stayed but I just wanted to sleep and go home. When I asked for a refund in the morning the front desk clerk told me that she could only offer me a 50% refund and then asked me a series of questions regarding what I had told her as if I am too stupid to figure out how to run a bath/shower.

Worst ever. It should be condemned. Open wiring in bathroom, filthy, bed dirty, etc…read more If I could rate it less than one star I would .

This is the most disgusting and awful place I've been to I got a weekly Thursday Thursday and paid…read morea 180 for a room that is not clean the bathroom is disgusting the shower the bottom of the shower has mold and water like the shower walls have water damage cause you can see where the walls are bulging is holding it I got pictures to prove it but there's holes in the wall the AC bents there the AC covers off the doors all f****

When we arrived at the Black Gold Motel, I asked if the rooms were clean. I was assured they were…read more We then went to supper, and back after dark to find the light switch did not turn anything on. The owner, the next morning said the switch ran a light that had been stolen. After groping in the dark, found a bathroom switch. In that light, Wanita started dusting, just the easy areas, to clean surfaces and got a wash cloth pretty dirty. After using the toilet, we found it did not flush. Then discovered no hand soap ( bar soap). The office explained the soap was in the shower, yes there was...shampoo! They finally found a couple bars of hand soap. It was a two bed unit but since the heater was not working we elected to sleep in one to stay warmer. Now believe it or not, but around 8:00 am, the heater came on and that morning the toilet flushed. When checking out, I told the owner he might have a $25.00 unit, be he was not going negotiating anything.