I switched to AWH after having a terrible experience with a miscarriage at another clinic. I…read moreexperienced a second miscarriage while at AWH and Allie Rodriguez, PA, was wonderful, caring, and provided good patient education. I saw Allie again for an annual check up and during my next pregnancy, and she is my favorite part about this clinic and I would recommend her services and care - I wish she could have been my OB. Other service providers at the clinic have been okay or disappointing. The front desk tends to be awkward. Only Tiffany tends to make eye contact and acknowledge your presence upon arriving - the others will not acknowledge you, so you can't tell if they are so engrossed in their work that they haven't seen you or if they are intentionally ignoring you. If you walk up to them or speak you get the "we'll be with you in a moment" - cool, just say that next time so I'm not wondering. Going to the doctor is a stressful experience for many and this cold welcome doesn't help. I was very anxious during my pregnancy because of my two previous miscarriages. The ultrasound techs were always wonderful and would tell you what they saw and what they were doing. The OBs themselves are kind of all over the place. You can't choose which provider will deliver your baby, so I opted not to see a single provider and instead meet all of them at least once so that I'd have a touch of familiarity on delivery day. I got okay to good impressions of all of the doctors during those visits except for Dr. Goodman who sped through "fat facts" - the things I was likely to experience or be at risk for being overweight and pregnant. While I do expect individualized medical care, what disappointed me was that she started out by apologizing for telling me these things (no one is more aware that I am fat than I am - have been my whole life, don't need an apology for sharing information if you believe it's important for me to have informed care). She then sped through the information, which included induction at 39 weeks, and I was so shocked that I opted to end the appointment rather than ask questions. I was still early in the pregnancy and just hoped to make it past the first trimester. There wasn't much notable about the other docs - they'd answer my questions and were not likely to offer up much info otherwise. The clinic was nice about me coming in between appointments to listen to the heartbeat to lessen my anxiety. The final straw was delivery day when Dr. Pettit swept my membranes without informed consent. I'm not saying I wouldn't have taken her expert medical advice, but you should tell me what you're doing to my body before you do it. After my final postpartum check up, I'm done with AWH.

They need to learn how to listen when people call. They seem to be in a rush to say no or transfer…read moreyou without even providing basic information.

I want to share my recent experience with this office. I was contacted by the office manager…read moreregarding their policy that patients who reschedule three times may be dismissed from the practice. During this call, I was informed that this policy is not currently communicated to patients and that there are no plans to proactively share it. That was surprising and concerning to hear. To provide context, during my pregnancy when I was very sick I never missed an appointment and consistently arrived 10 minutes early. I was frequently seen 30-45 minutes after my scheduled time, but I remained patient and understanding, recognizing that delays can happen in medical settings and never complained. More recently, I had to reschedule my annual exam three times over the course of a few months due to circumstances outside of my control: a family emergency, personal illness, and then my child becoming sick. I never no-showed and never canceled the day of an appointment. Despite this, I received a call questioning my reasons for rescheduling, and the tone of the conversation felt unnecessarily rude and accusatory. I do want to emphasize that Dr. Brown has been wonderful, and all of the nurses I've interacted with have been kind and compassionate. My concern is solely with how this policy was communicated and the manner in which the situation was handled. I believe clear communication and mutual respect are essential in a healthcare setting, and I hope this feedback is helpful in improving the patient experience going forward.

I would rate a 0 if I could honestly. I had symptoms of PID which I've had before so I made an…read moreappointment, my gyno was full for weeks but they assured me that the PA, Mackenzie Drimel was qualified to see me. I was wary but still came in. She told me that it wasn't PID despite me advocating it was as I know my body and have had it before. She dismissed me several times despite my extreme pain and discomfort. I decided to make another appointment at a different location and to my dismay it was her again. She told me, again, it wasn't PID and again, I intensely advocated for myself. Finally she gave in and said she'd go talk to my actual gyno. She came back in and said "she thinks I'm right and doesn't believe it's PID again". I said that I don't care and would like the medicine anyway. After several minutes of pleading she finally agreed to write me a prescription, and of course, within 5 days my symptoms were gone. I was right. I'm very unhappy with how this was handled. Flash forward to this week and I get a text for a bill from the 2 visits. $880 AFTER INSURANCE. I wouldn't have even had to come in again if she had just diagnosed me correctly in the first place. I will be fighting this charge and am very unhappy with this clinic. Do not see Mackenzie Drimel if you want to be treated with respect and be seen by someone who will actually listen to you.

I have been visiting Hopkins Health and Wellness for over 15 years absolutely the best team of…read morechiropractors in the area, they are caring, professional with excellent knowledge and experience. Dr. Andrea and Dr. Brody have helped me so much.

The very best I would not hesitate recommending this business for physical therapy…read moreRecommended by my doctors. I have also told my doctors how much I appreciate they're sending me to this establishment. Which I appreciate . I have also told my doctors how much I appreciate they're sending me to this establishment.

I went to Align because I was experiencing significant dizziness and pain in my head and neck. Dr…read more Kruse listened closely to what I was experiencing and quickly diagnosed the problem. The treatment plan has been great, and most of the issues I was experiencing have been resolved. As a bonus, several other problems with my hips have also vastly improved. Cody, Tyler, Luke, and Jess offer terrific service.

Got X-rays on my first visit and they did a deep dive on what was causing my low back pain for…read moreyears. They walked me through what I could do at home to be more independent and in a matter of days I felt less pain and more mobile. I would highly recommend the team at Align in lakeville.

I've seen Alyssa Jacobson, NP for med management. I'm very happy with her as a provider. She has…read moreexcellent listening skills and I'm impressed with her ability to partner with me in decision making.

I went to make an appointment after months of being on the wrong medication and came across this…read morelocation. I saw the great review and went to the website to request an appointment where I saw it said "new appointments can typically be scheduled within one to two weeks". Awesome!! I put the request in and got a response saying the first opening is in June...that's 4 months from now... I would've been fine with even a month or month and a half, but June? Maybe they should change their website claim because I was absolutely heartbroken :( the quest for a psychologist continues!

A dear friend of mine was a patient in the ER with covid. She had asked the nurse for some water…read more The nurse told her, "you have covid you don't need water." And shut the door on her! She was also asked if she was hungry. She said yes. It was around dinner time. She never received a tray. She asked where her tray was, and she didn't get one until 9pm, no cover over her food, and her tomato soup and chicken breast were COLD! This is how you treat the sick?!?! She felt she was in a DEATH CAMP! This is ABSOLUTELY DISGUSTING!!!!

The billing department is incapable of doing their job. They stole $1574 from me being dishonest…read moreand not listening to the customer. Ridgeviews billing department did not submit the claim to the insurance company just used hostile tactics to collect money that was not owed to them. THEN when billing did their job the insurance company accepted and paid the claim, Ridgeview refunded my money to my fsa account. I am not out that money to pay my other medical bills. There is a specail place in hell for these kind of people.

I've been searching for a new chiropractor and wellness clinic for almost 8 months and FINALLY…read morestumbled across SuNu Wellness Center in Minnetonka. It was super easy to schedule my appointment online and I went in to meet with Dr. Jess Muench. The office space is beyond tranquil, inclusive, and calming. From check in, to check out, this was impeccable care and service. Dr. Jess is kind, intentional, curious, and warm. I've received a few chiropractic visits with her and I already feel more comfortable and less tense in my body. I look forward to continuing my chiropractic care with Dr. Jess and introducing other wellness services as well!

I have been seeing an excellent chiropractor for many years, but thought I would try a new…read moreresource. Dr. Susan is great. She listens, offers conversation and suggestions about what's going on and things to consider and uses a variety of chiropractic techniques for specific adjustments. What I really like is that she is strong and I can feel that right away when she adjusts my back. That is really important for me. So, thank you!

I was instructed by the ER to follow up on a workers comp injury. I was seen by Taylor Easley…read morebecause my primary was not available on short notice. Dr Easley did not focus on the follow-up from the ER visit and decided to put in my diagnosis that I had high cholesterol. I had been diagnosis with this in 2017 and was presently being treated. The workers comp insurance denied this claim due to this diagnosis and now North Memorial wants to charge me for the co-pay, which with workers comp injury, my co pay should be zero. Should never have been put thru my private insurance.

I came here last minute after suffering a concussion and I got to schedule easily online for a same…read moreday appointment. I got in quickly after check in and the staff was attentive. I had Jennifer Gray, PA and she really cares about her patients and listen to what you say! I have to say this one of the more punctual health clinics I've been to! Highly recommend!