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    Western Property Management

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

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    11 days ago

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    Spring Creek Ranch - Advertised photo gives impression  (in mixed photos and text) that a unit has all of the features shown.

    Spring Creek Ranch

    (77 reviews)

    $$$

    We stayed here for 5 nights and also booked horseback riding through the stables. The resort is…read moreabout a 7 minute drive up the mountain from the main road and it's pretty windy. If there's no traffic it's another 7-8ish minutes to the town of Jackson. We booked the Alta Vista house and a condo booked for 5 nights (due to the size of our family). The house was beautiful and had an amazing view of the Tetons from a large backyard. We have kids and they were beyond accommodating with having multiple high chairs, cribs, and a pack n play in the house ready for our arrival. The house did not have air conditioning which I think is fine for the majority of the time, but it was in the high 80s while we were there and there were a few nights that were incredibly hot upstairs. They did have multiple fans in every single bedroom which was nice. This wouldn't stop me from staying there again but a few things that I was surprised about... -3 of the 4 bath tubs had the stop drain removed so you couldn't fill them for kids to take a bath -one of the closets had an opening to the attic and there was insulation kind of hanging down out of it -the beds were all made with an insane amount of blankets, comforters, etc. I'm assuming they use the same bedding year round -the hot tub was closed for repairs, but no one seemed to be repairing it -it's $75 for a key to turn on the firepit... We booked the horseback riding online for 4 people. Unfortunately one person was unable to make it and we were able to have another family member take his place. Our guide was Hannah and she was amazing! She was incredibly helpful, shared a ton of facts and information along the way, and was really kind. I would definitely go back - just for the ease of everything and the amazing views knowing that there are likely a few things to keep in mind when booking.

    This establishment is about 1 mile away from the downtown area and up a hill, so a car is…read moresuggested. Check in was easy but wasn't told the pool was closed and reception is closed during the evening. My stay was upstairs, which wasn't specified in the description. The rooms were clean, but the master bedroom did not have any closet space. When we decided to use the pool, we were told it was closed because it was in need of repairs. There was construction going on so there was noise during the day. Because it is off the grid, it is very easy to hear. If you're looking for something near the action, this place is not recommended.

    Kabino - Bird Crap all ovrer the deck

    Kabino

    (18 reviews)

    Detailed Review of Cabina…read more Our vacation was ruined due to the extremely poor condition of the rental property and the irresponsible attitude of Cabina. We booked a house at 4160 Grandview Rd. #5 from September 10 to September 14. Upon arrival around 7 p.m., we discovered the following: * The rooms were poorly cleaned. Dust was present on all surfaces. It was obvious that the floor had only been vacuumed along the main walking paths, while areas near the furniture were completely neglected. For example, next to the bed where we were supposed to sleep, behind the nightstand, there was a large accumulation of dirt. * Leftover trash from previous guests. On the window sills we found a wooden popsicle stick, pieces of packaging, a hair tie, and other debris. * Bedding. The pillows had clear signs of prior use. When we lifted the blanket, it was obvious that the sheets had not been changed: they had hair, stains, and an unpleasant odor. This is absolutely unacceptable for any rental property. * Upstairs bathroom. The sink and fixtures were dirty, the mirror was covered in stains, and inside the shower we found hair left by previous guests. The entire bathroom looked neglected and had clearly not been cleaned properly for a long time. * Kitchen. The countertops were sticky, the refrigerator was filthy, and behind the drawers there was trash from earlier guests. The kitchen left a very bad impression overall. By the time we realized the true condition of the bedding (around 9 p.m.), it was too late to find and book another place for the night. Our friends (two families) who arrived a little later were forced to go to a store and buy new bedding just to make it through the night. My family included a small child. I suffer from chronic allergies to dust and mold, and after spending just one night in this house I had a serious allergic reaction. The next day, my wife, child, and I decided to move to another nearby hotel because it was simply impossible to remain in such conditions. A separate issue deserves special attention: the situation with the cleaning company. After our complaint, Cabina suggested sending cleaners. We explained that our daytime hours were fully planned with visits to the park, and that we returned home only after 6 p.m., so we could meet the cleaning crew around 7 p.m.. Instead, we received an absurd response that the cleaners could only come at midnight. This is outrageous and demonstrates complete disrespect for customers. I honestly don't know what Cabina was trying to prove with such a response--other than showing that they simply don't care about their guests' time or comfort. Later, when we contacted customer support (by Kateryna Kolha), we were told that the issue had supposedly been referred to their insurance company. However, as soon as we asked for the claim number and the name of the insurance company, communication stopped entirely, and they ignored all further messages. In the end, we were forced to move to the Sawtelle Mountain Resort, which cost us an additional $621. This hotel left a completely different impression--everything was perfect: clean, well-organized, and properly prepared for guests, exactly as it should be. We strongly do not recommend Cabina. The property was dirty and unprepared, the company failed to meet its obligations, and the customer support experience--with the ridiculous suggestion of midnight cleaning--only made matters worse. This experience ruined our vacation and destroyed any trust in this service.

    Kabino is a misrepresented horrible company. I used them as a property management company in Alpine…read moreWY AND they took care of my place so badly that instead of earning money I lost 20k in less than 1 year. I went in a couple of times and there was dust on things so deep it was repulsive. Then I checked the dryer vent and it looked like they never cleaned that!!! I left descriptive instructions on how to use the propane heat in each room and they never posted it!!! These people are repulsive humans that do not care about the properties they are taking care of. DO NOT TRUST THEM!!!

    Western Property Management - vacation_rentals - Updated May 2026

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