I have lived at Aspen Meadows for five years now. In the beginning it was really nice, but two…read moreyears ago the property was taken over by a company called New Earth Residential, and EVERYTHING changed. New Earth Residential is a preditory company that employs every trick in the book to scam their residents into paying numerous sketchy fees on top of the ever-increasing exorbitant rent increases year after year. In addition they require residents to sign away rights to their personal information, which the company then sells to various third party companies for their own profit. There are better options in Jackson. Stay away from this place.

If I could leave a 0 star rating I would. Completely…read moreunprofessional and take advantage of the limited availability for people to live in Jackson. I had been put on the waiting list in October 2020, was told I was number 5 on the waiting list. I was not told to make any payments for a lease hold fee (which is a non-refundable $200+ fee as well as a $40 application fee) had I known this was needed it would have been paid. I had reached out in February to where I stood on the list - no response. Through internet searches, I discovered that there were two units coming available in May so I took it upon myself to reach out to see if I could get one of those units...(I was never notified that they were available) I was then offered a unit to which I called multiple times to say I would go ahead and they never picked up my calls. So last resort I emailed to say I would like to go ahead with the unit and I was eventually notified the unit had be given away... It is quite clear they arent concerned about honoring the list of people. A respectful business would have honored the people waiting in line especially when they said they were interested. Disappointed by this I then tried to call the office and never got an answer *multiple times* (also they note that they are always reachable between 9-5 M-F...clearly not) I finally got my call answered, said my name and that we were talking last week about me going ahead with a unit and was greeted in a disrespectful tone and clearly spoken down too in an extremely unprofessional way. I was in shock that a prospective resident was treated like that. Still in shock. I had then asked simple questions and again was spoken to horribly. Save yourself the wasted time and stress of dealing with this 'manager' and leave the housing hunt for elsewhere....If this is how you get treated trying to get an apartment before they even have your money, imagine what it would be like to have them not care about you at all when you live on property and they take your money every month. Disgusting.

We stayed here for 5 nights and also booked horseback riding through the stables. The resort is…read moreabout a 7 minute drive up the mountain from the main road and it's pretty windy. If there's no traffic it's another 7-8ish minutes to the town of Jackson. We booked the Alta Vista house and a condo booked for 5 nights (due to the size of our family). The house was beautiful and had an amazing view of the Tetons from a large backyard. We have kids and they were beyond accommodating with having multiple high chairs, cribs, and a pack n play in the house ready for our arrival. The house did not have air conditioning which I think is fine for the majority of the time, but it was in the high 80s while we were there and there were a few nights that were incredibly hot upstairs. They did have multiple fans in every single bedroom which was nice. This wouldn't stop me from staying there again but a few things that I was surprised about... -3 of the 4 bath tubs had the stop drain removed so you couldn't fill them for kids to take a bath -one of the closets had an opening to the attic and there was insulation kind of hanging down out of it -the beds were all made with an insane amount of blankets, comforters, etc. I'm assuming they use the same bedding year round -the hot tub was closed for repairs, but no one seemed to be repairing it -it's $75 for a key to turn on the firepit... We booked the horseback riding online for 4 people. Unfortunately one person was unable to make it and we were able to have another family member take his place. Our guide was Hannah and she was amazing! She was incredibly helpful, shared a ton of facts and information along the way, and was really kind. I would definitely go back - just for the ease of everything and the amazing views knowing that there are likely a few things to keep in mind when booking.

This establishment is about 1 mile away from the downtown area and up a hill, so a car is…read moresuggested. Check in was easy but wasn't told the pool was closed and reception is closed during the evening. My stay was upstairs, which wasn't specified in the description. The rooms were clean, but the master bedroom did not have any closet space. When we decided to use the pool, we were told it was closed because it was in need of repairs. There was construction going on so there was noise during the day. Because it is off the grid, it is very easy to hear. If you're looking for something near the action, this place is not recommended.

Extremely terrible place to stay, the manager attempted to intimidate customers into not…read morecomplaining and threatened to sue. Extremely unprofessional and straight out rude. He currently has a on going religious harassment investigation by the department of labor board in Wyoming. Through my own research I discovered he has extremely high turn over rating and a large number of the ex employees have left due to his lack of professionalism and egotistical attitude. So I would highly recommend that any future tenants and future employees to reconsider before getting under his thumb. I met many of the tenants and all of them despise the manager brad but are forced live under the constant fear of losing their housing or being charged extra money because of his stupidity and lack of other housing options in the area.

Excellent service. very professional. Showed up on time and was very responsive to finding a time…read morethat would work for me.

FIVE STARS!!! Local returning customer…read more Peter has been so great to work with!! Quick to respond and very helpful with the planning of packing supplies needed. 4 strong movers, all so polite, hard workers and efficient. They worked well together and finished faster than expected each time. I've had poor experiences with other moving companies which left me a little doubtful of other companies.. but hands down, Teton Movers are not like the others! I look forward to hiring them again in the future. Thank you Peter and Teton Movers!!

Left without HVAC for more than 40 days. They simply refused to call an actual contractor to look…read moreat the issues because they are cheap and lazy. They finally called an HVAC company to come look at it, but by this point I was already forced to find another apartment to live in. There are rules and regulations in place for landlords to follow and requirements that must be met. Giving someone a few space heaters for a 1200 square foot apartment, isn't meeting that standard. If this had taken a few days or maybe even a week I think I could understand but more than 40 days without functioning heat or ventilation isn't just dereliction of duty, It is a flagrant violation of rules and regulations and codes that must be followed. Perhaps they treat rich people better that rent vacation rentals. But if you are a standard long-term rental, they simply don't care about you and they prove that by their lack of action. I highly recommend you don't do any business with these people.

From the owner: Western Property Management provides luxury vacation rentals in Jackson Hole and Teton Valley,…read moreIdaho. Our local expertise and meticulous attention to detail set us apart from our competition. When you use Western Property Management for short term or long term rentals in Jackson Hole, you can expect great service, great properties and great amenities; luxury vacation and monthly rentals; real-time booking; and customer service excellence for both guests and homeowners. We look forward to serving you!