1. Western States Fire Protection Co

    1. Western States Fire Protection Co

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    Centennial, CO

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    Western States Fire Protection Co

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    1 year ago

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    Integrity Fire Safety Services

    Integrity Fire Safety Services

    (4 reviews)

    I met with Miguel and he was Great! Extremely knowledgeable! He educated me regarding differences…read morein commercial versus residential fire extinguishers and gave me a great tip regarding other businesses around me, and how we could go together to get all extinguishers serviced at the same time with only one service fee. They were extremely professional and I would highly recommend them!

    They may call themselves Integrity, but they definitely don't have any. Typical bait-and-switch…read morecompany that just wants your money. They'll lure you in with low inspection rates and whatnot, and promises that you can do simple repairs yourself, but when push comes to shove it turns out you CAN'T actually do simple repairs yourself (even after multiple people there never said it was a problem while we were in contact with them about our very simple "a disconnected wire" repair, and even told us it was satisfactorily resolved before then turning around and saying "just kidding, it still requires a site visit"). And a "site visit" is $504 minimum, for even a 5-10 minute process. You also can expect to go days without hearing from people like your sales rep. Before we even signed on with them, I had to leave several increasingly frustrated emails and voicemails to get someone to call me back. Most recently the sales manager (who seems to be in non-stop "meetings") promised me a call the next day after we spoke about my concerns, and over a week later I still haven't heard from her. Meetings and profits are all this company seems to care about, not customers or standing by what they promise you to get your business. I would avoid them.

    Eddie B Fire

    Eddie B Fire

    (2 reviews)

    Rich Hartman from Eddie B Fire helped us with our sprinkler system The new valve system is…read moreamazing. Rich responded to our request within one day and had the system repaired that same day. We will recommend Eddie B Fire company to our friends and family and will call them for all our future plumbing needs. Thank you Rich!

    I tried to give a small, local business a chance, but they proved rather quickly that I shouldn't…read morehave. Making the appt was easy enough, but it went downhill from there... Our appt was made for 9am, but they were late. We had (3) different Backflow items to be checked/tested, & I (not only) went over them with Bryttnie while on the phone when I made the appt but showed Rich Jr the notice we rec'd once he arrived. He got busy & finished the job (or so I thought) & left. The following day (or so) I noticed there were no tags left on the testing sites like had been in the past. I called Rich Jr about it & he said he had run out? He came back & left attached the tags. I then got notification from my employer that she received a notice from Weld County that there was still (1) test that needed to be completed? I thought that was weird bc I had told (2) different ppl at Eddie B's twice about this, so not sure how they could have missed it, but apparently Rich Jr tested all (3), but only submitted (2). So then another gentleman had to be scheduled to come out & (re)do the 3rd & submit, which he did arrive punctually & I sat out with him while he did his thing & double-checked that he was going to submit, etc.. My employee4r had been following up with me to make sure everything had been submitted, but I never received any record of it, just had to trust what they had told me, but she asked that I get some type of confirmation that everything was submitted for our recordkeeping. I later phoned & left a msg on the voicemail - no response. The sent an email - no response, called again - no response, called Rich Jr (twice!) & spoke with him in which he told me he'd get me proof of confirmation that everything had been submitted - never received. Even went to the office in person to see if I could get confirmation that way, & no one from the company was there, I spoke with another woman that took my info & said she'd call Rich Sr to get this taken care of, & at this point its been another week & no response, phone call, or email with the confirmations??? I'm not sure why this is such a difficult ask, but it makes me wonder if it was ever done in the first place??? I would absolutely not recommend Eddie B's for anything, bc their lack of professionalism & follow through leaves much to be desired.

    Western States Fire Protection Co - fireprotection - Updated September 2026

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