Astonishingly weak property management for our building. Insanely disappointing. Mr. Ferrara…read morehimself came to pitch us in person, won the contract, and things went south from there. He touted his law enforcement background, as if that's a credible or applicable metric for property management. Many promises were made about support and service, including all the contractors they use for repairs, and how quick their turnaround time was. None have proven to be true. All services have uniformly gone downhill since we went with FMG. Apparently, FMG pays their employees very little, as all the managers we've had have been junior employees. They're very young, very inexperienced, and utterly terrible about communication. They've been caught lying about our house rules, berating and slandering individual residents to contractors, and ignoring legitimate requests when residents cite provisions from our house rules. Our board was completely snowed by the promises, and now they're trying to put a brave face on the whole ugly, inefficient affair. We can't wait until this contract is up. Nothing but regret we signed with FMG.

Currently, I am a shareholder of a building in Manhattan managed by Ferrara Management Group and…read moreliving out of the country, subletting my apartment. Today, when I contacted Ferrara Management Group, after receiving NO communication from them or the board about the state of the building in over 2 years outside of letting me know a board member resigned which caused me concern, I was: -denied when I asked who the current board members of the building are. -denied access to a video link to our annual shareholder meeting which was provided until last year's meeting. Ferrara informed me the meeting is held it in the building now and to participate I must come in person. When I pointed out that would be impossible for me and some other shareholders and asked for them to simply add back the video link, I was refused. -denied access to the shareholder meeting minutes as they "cannot be sent over email". According to Ferrara, I can only see them if I schedule time during office hours and come to their offices in Bedford, NY. I was also told the minutes would be redacted if I were to make the trip to Bedford. From Europe. -refused when I requested that timely updates be sent to me over email as I live overseas and it can take weeks for me to receive mail as it is "not policy". This seems negligent at best. It is definitely not in keeping with the best interests of all shareholders which, as I recall from my time on the board, is a fiduciary duty of the management company and board members. I do hope they will do better in communicating and providing access, as is their duty, with shareholders and giving better advice to the board, whoever they may be, so they can uphold their fiduciary duties. This is 2025 and there are no excuses for not being 100% inclusive of all shareholders unless of course, there is something to hide.

I have to say Jeremy, Jonathon and Stephen and the whole maintenance team are absolutely amazing in…read moreevery way! friendly, and they get things done . Isabella and Malaysia are gems! thank you for always being welcoming and polite! it's nice to see friendly faces. I want to thank each and every one of you! your kindness does not go unnoticed! in a world that can be hectic,,,be kind

Great customer service they know how to answer questions it's a great environment to live in it's…read moreawesome amenities I recommend it to you or your family to live in.

The staff that works in the management office are rude and treat everyone in the buildings they…read moremanage like there some type of low lives, especially Maria. Happy I bought my own home and don't have to deal with them anymore. If you are unlucky enough to live in a building they manage expect to be treated like a piece of s*** no matter how much you mind your own business and pay your rent on time.

CDT Realty has done a great job managing Scarsdale Ridge. They are very responsive, easy to reach…read moreand always are helpful. Any questions or issues they respond back immediately and always are courteous and professional.

I have lived here for almost 45 years & I can say the current staff is by far the most friendliest,…read moresupportive & knowledgeable there has been. The maintenance crew are amazing. They respond to issues with professionalism & make sure you are completely satisfied. Rene goes above & beyond when it comes to any service needed. He gets the job done in the quickest & most efficient way. I have complete piece of mind knowing he's around when issues may arise both in my apartment & around the entire complex.

My daughter is a first time home buyer. We are so grateful to the team at GRA - John Dragos, John…read moreBurckhardt and Bob Finnegan. They walked her through the process from beginning to end, taking care of details, ironing out the few minor issues that arose and patiently answering our many questions. They really made the whole process as painless as possible. We highly recommend them!

My husband and I just bought our first home thanks to Sherranda! she is amazing at what she does!…read moresuper communicative and reliable. She answered every single question we had along the way and always showed up for us! This process had a lot ups and downs and Sherranda was there by our side through it all!! 10/10 Realtor. 100/10 Human being!

The agent was helpful and very friendly but unfortunately they use the National Tenants Network…read more(NTN) franchise to screen applicants for rentals. You have to complete an NTN application for a specific rental so if you are applying for more than one rental, you have to complete a form each time. You pay $39 per application and that is for each person living in the rental. While I was completing NTN's online application, I got a code error message a few times on some of the fields, meant for their webmaster. When my application report was sent to the realtor, it turns out NTN made a mistake (my monthly income was indicated at an amount I hadn't entered anywhere on the form - and it was FAR greater than my actual income which made it all look fishy). I had no access to my report before it was sent to the realtor to make sure it was correct. Trying to get it changed was a nightmare. NTN requires you to print an application to access your own report, attach more personal ID verification, mail it to them, and then they'll let you know within 14 days if you're eligible for a copy of your report. I actually talked to a lawyer. I had an IT technician look at the code errors I screenshot while filling out my form and she said NTN was using Cold Fushion by Macromedia which was about 11 years out of date. Now I'm worried that NTN has my SSN in this Cold Fushion database. My advice as a prospective renter is to avoid this real estate firm simply because they use NTN.

We recently closed on a home purchase (in the midst of this pandemic craze) and worked with Jamie…read more She was fantastic throughout this process and so helpful. Between her knowledge of the area and industry as well as ability to keep us calm in something made exponentially more stressful due to COVID, we felt we were still able to have an exciting and positive experience in buying our first home. I almost wish we could do it again so we could keep working with her (but honestly, not really because I love our home too much)! 5 stars all the way!