Have been a tenant at a property of Sterling Property Solutions for 2 years. I could not be more…read morehappy with the level Of service they provide. First, maintaining a clean building inside and out is a priority for them. They use a professional cleaning service that cleans the building throughout the week. Sterling Property Solutions is always available to me for or any necessary repairs or concerns. Even on the evenings and weekends they provide immediate services based on my needs. I am able to access them easily via phone, text or email. Additionally, since the onset of Covid they immediately responded in Every way to ensure the building was kept safe and secure based on all guidelines which has been greatly appreciated. As a tenant I could not be more satisfied with their level Of attention and care.

Just moved to NY from down south and wanted to say Deborah has made our move so easy…read more Everything was as advertised and she's been very quick on any questions we've had about moving in, the area, etc. Highly recommend

Our Property Manager for our development/community is John Ricci - he has stuck with us through…read morethick-and-thin, and as a board member, I had an excellent time working with him, and leaning on his expertise, especially when getting bids and contracting vendors. At one point in the past, our Board (of which I served on, but not at the time) replaced Westchester Property Management Group (WPMG) with another property manager, only to realize a few years later that it was a mistake and we hired WPMG again. If that's not a testament, I don't know what is. WPMG is like the show Family Guy, cancelled, only to be brought back by overwhelming fan support. My Pros and Cons below: Pros 1. Well-staffed 2. There is a point person at their office for each need (insurance, HOA dues, property bills, etc) 3. Our Property Manager, John is very personable, and excellent at keeping the emotional temperature in the room low when we are discussing heated topics and issues 4. They always pay bills on-time, and help us hold money from vendors who did not do work as promised 5. Weekly property walks and inspections by the property manager 6. Attends all Board meetings 7. Reachable by email at all times, and phone if necessary 8. Maintains a good historical view of the property and helps keep new board members up-to-speed with prior decisions Cons 1. Lack of data and analysis of property issues (no spreadsheet of issues, to list, it's all based on minutes and notes) - with all the free and low cost tools available, there is a better way to collect and share information about property issues and improvements. 2. Most transactions are still handled on paper 3. There is no system on their website or online for managing property tasks (rentals of clubhouse, updating/adding/changing dues account info, historical data, etc). Their biggest asset is their personal attention to detail and strong relationship building with the board and vendors. Their biggest area in need of improvement is accessible record-keeping (digitally for their clients) and transitioning from paper to digital docs and transactions.

I have been a resident of this Management company for 10+ years. For the 10+ years that I have…read moreresided on their property the treatment that I have received has been disheartening to some extent, especially when I have seen and felt as if others have received different treatment based on preference. Most recently, my vehicle was broken into while on the property's video camera surveyed parking lot. Upon learning my vehicle was vandalized, I reached out to the management office and when I was unable to get in touch with someone, I contacted the Super of the building. Although he is limited in his ability to do much because this event was outside of his specialty, the way in which he handled the situation and what was within his control was completely unacceptable and felt extremely bias. As stated, I have lived on the property for many years, therefore, I am pleased with my co-op, however, I am not as satisfied with the service, empathy, and understanding that has been shown or lack thereof to a resident, let alone one who has loyally being residing on their property for as many years as I have been.

Update in response to management's reply (July 14):…read more Thank you for your response but I stand by my review. Unfortunately, many of the issues I raised were ongoing and not handled appropriately, despite repeated communication. The unit was in unacceptable condition upon move-in -- your supervisor personally saw the filth, apologized, and acknowledged it after we had already paid out of pocket for a professional cleaning and taken multiple days off work. Since you, Daniela, weren't working at the property at that time, it's misleading to suggest your team could have arranged a solution. Throughout our lease, repairs were often marked "completed" in the portal when they clearly weren't, requiring us to follow up repeatedly. We also spoke to multiple other residents in the building, and nearly all of them shared similar frustrations -- from poor insulation and mold concerns to unpredictable utility charges and a lack of proper ventilation (all bathrooms are missing exhausts fans..) After speaking to residents and reading other reviews it's obvious that this wasn't an isolated experience, but a pattern that needs to be addressed. I hope future residents receive more transparency, accountability, and urgency. Photos attached are upon move in, a fraction of the issues we've had. -- Anna

The Apex at 290 in Elmsford is a gorgeous property that has so much potential, the maintenance man…read moreis amazing and fast to complete in unit work, but recurring management and elevator concerns overshadow that appeal. Move-in issues included several documented deficiencies that were not fully resolved, and a management transition led to inconsistent parking assignments and enforcement. Elevator reliability is frequently problematic, with prolonged outages and irregular notices. At move-out, disputes arose over charges and the lack of an itemized, timely move-out statement as required by the lease, along with questions about the handling of a pre-existing condition versus post-occupancy damages. Communication with management is difficult, there is limited access to higher-level district managers. Overall, despite potential, the property's ongoing management inconsistencies, elevator issues, and unclear processes for move-out charges have raised concerns about reliability and fairness for prospective tenants. For those considering moving in, make sure that you complete an Inventory and Conditions Form that is provided in your lease documents, make sure to take photos of EVERYTHING before you move in and take photos of EVERYTHING before you move out. Make sure that you obtain a clear, itemized move-out and deposit statement, same day, right after you complete your move out inspection. If you have any concerns, the property manager will NOT give you the direct contact details for the district manager, their boss. I would've stayed after my leave ended for my first year, but after them raising the rent by nearly $500 (ridiculous) and having concerns with management, I am leaving.

I live in one of the condos they're managing and I must say that they are doing a great job. Our…read moremaintenance and other requests are looked into promptly and everything is convenient for us. Definitely highly recommended for both landlords and tenants. I hope landlords and building owners hire a property management company as effective as them.

From the owner: McGrath Management LLC specializes in property management, commercial management, residential…read moremanagement, property maintenance, real estate brokerage, municipal planning, new project development, financial reporting & consulting, and receivership services.

All the negatives you see are true. If they own your building, beware. They do the bare minimum or…read moreless and nickel and dime you for everything. Communication with tenants is awful. They have a snotty attitude on top of it. They will leave your apartment in shambles after a repair they were responsible unless you nag them within an inch of their lives.

Empire Industrial Management is a terrible company. Everything you read about their rudeness is…read moretrue. We never see the agent on the property unless you complain about something and even then they are never checking issues on the property. We have a neighbor who had a fire that started in the attic on August 5th and she is still homeless. She has been treated with nothing but lack of information and rudeness. Hoping the Board will get rid of them ASAP!

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

From the owner: At KayPro 1 Cleaning Services, your trusted partner in residential and commercial cleaning, we are…read morededicated to delivering exceptional service with a strong commitment to cleanliness, professionalism, and efficiency. Our friendly and reliable staff are always ready to serve you, ensuring your space shines anytime you need us. We deliver spotless results with professionalism, reliability, and care. We offer: • Residential Cleaning • Commercial Cleaning • Construction Cleaning • Move in / Move out Cleaning • Airbnb/ Vacation Rental Cleaning • Event Cleaning • Property Management

Have been with them for years professional and get back to you immediately with answers. , I would…read morelove to have the girls in the office work for me always on point.