Was in store other day uniform army soldier came in store needed a few cents in order to not break…read morea bigger bill, the man behind the counter said it's leave a penny take a penny in other words do not take more than 1 cent as this patriot that serves our country needed a few cents this store would not oblige this is not the only time I've witnessed this kind of thing from people at this store.. Also to top off the very rude service the prices are substantially higher than surrounding package stores and from what I've found when talking to other people they've witnessed or experienced same level of negative customer service from the staff on there "HIGH HORSE"

Best place in Westfield after new ownership. They're open later than anyone else and decently…read morepriced. Good kind people working there now

I thought a business would strive to make convenience for the customer a high priority. Phipps…read moredoes not follow that principal. Although the store is open on Sundays, the bottle return section of the store is closed. When I inquired regarding returning bottles the next day, I was informed that bottle return receipts MUST be used that day. Great business model to inconvenience customers. My solution is quite simple - shop elsewhere. Phipps is not the only business selling alcohol.

I bought a keg of beer there once and the owner wouldn't give me my deposit back as he said it took…read moreme too long to return it. Stupid me. I said ok and left. I found out later that just like a soda bottle, there is no expiration to return a keg! wish I could rate with NO stars.

Perfect spot to pick up adult beverages, conveniently located on Southampton Road in Westfieldread more

Impressive selection of craft beer at very reasonable prices (better than other western Mass…read morepackage stores). If they don't have what you're looking for, Mike will make every effort to get it. Highly recommend this small, but very well-stocked source for good craft beers.

Employees are rude, rude, RUDE!!! Came here to redeem cans of a brand of liquor that I bought from…read morethem. They wouldn't answer the redemption center door bell and gave me a BIG arguement about redeeming them. Finally they did their jobs and gave me my $$$. The owner is an idiot for hiring people like this!!

returned some sam Adam's angry orchard glass bottles and was informed that there was nor refund on…read moreempty bottles which was fine. When I asked if I could leave the empties there as I noticed they had other empties in there back room I was told by Bill that they were not a junkyard. Time to visit Teehan/Siskatwo doors down the street

Great prices and selection and the owner G**** is smokin' hot.read more

I like it here. The prices are good, and the one staff member who seems to work all the same hours…read moreI drink is quite friendly. They have a large selection of wine, your normal shelves of booze, and an okay selection of beer. This isn't a tiny mom and pop liquor store, but it also isn't a giant booze warehouse. It's a good size where you get variety without getting lost and being overwhelmed.

New owners are high priced. 2.50 more than the spirit shop .They went up 2.50 cents on the beer I…read moredrink within 3 weeks. Went to the spirit shop and paid 2.60 less. Rip off.

This used to be our go-to liquor store. They had a great beer selection. Last year they even had…read moreHeady Topper a few times! However, since the new management, the quality control has dropped precipitously. The selection of beers is severely lacking, and if you do go there, make sure to check to brew date. They will stock anything on the shelves, even beers from several months ago or growlers from Lefty's, which went out of business several years ago. I would check out Spirit Shoppe or Ryan's instead.

Tina did the flower arrangements for my son and daughter in law's wedding. She created a stunning…read morearrangement using a sterling basket that has been passed down in our family. We were so thrilled with all of the arrangements. She is a true flower artist!

From the owner: We are a local flower studio located in Westfield, Massachusetts with mobile florist services. We…read morespecialize in event design and flowers for funeral services, providing unique, high-quality bouquets and floral arrangements for everyday occasions. We offer Massachusetts flower delivery services in the Greater Westfield and Springfield areas. Our studio offers a wine shop, featuring a carefully curated wine selection from around the world. Whether you're looking for a delicious bottle of red wine to pair with dinner, or a delicious wine to bring to your next gathering, we can help. WE provide wine tasting and wine delivery in the Greater Westfield and Springfield areas in Massachusetts.

I may be biased because I've lived with Connecticut restrictions for so long, but I'm a big fan of…read moreOak'n Keg. It's your average package store, but it's got a few great things going for it. First of all, they've got a full line-up of snacks, drinks, and an ice cream cooler. Okay, that's really all I got. Apparently, it's illegal to sell things like potato chips and ice cream at Connecticut package stores. So, hop over the border and see what freedom is like. The parking area isn't the biggest, but it's right across the street from the Skybox, which has a huge parking lot. My system is to park at the bar, walk over to Oak 'n Keg for supplies, throw them in my car, then belly up to the bar. It's in a great location for alcohol hobbyists, has average prices, and an okay selection. It's worth a stop.

Very nice people working there. Very helpful if you need anything or bringing to car. Store looks…read morenice and love the way arranged. Great job, good luck.

New owners. Recently changed hands. A bit confusing at first, as they were redesigning the store…read more All new racks in place and now I know where to find the wines I like. Prices are now displayed where it's easy to find ( edge of shelf in front of the bottles). Still offering good prices !