This would be by far the most honest car yard I've ever had the pleasure of buying a vehicle from…read more Right from the get go I knew I wanted my Landcruiser V8 100 series & these guys helped me to get it even helped change the mind of my of finance company who were trying to tell me it had too many km's for what they normally lend for. I recommend these to anyone if u want a good car sold by an honest dealership then go see The Wholesale House at Rocklea you will be sure to find an awesome vehicle

buyer beware. In summary, an independent inspection found the car should not have received a rwc in…read morethat condition. They did promise to fix everything but messed me about and seemed keen to drop me perhaps because I told them I would get my mechanic to check the repairs before purchasing. At first I thought they were great. Friendly and helpful and fully supportive of me getting an independent inspection which I was told would find nothing wrong as the car was 'great condition'. I paid the deposit and took the car to an independent mechanic for an inspection. Turned out there were several things that needed attention and the mechanic was surprised it had passed the RWC, but he said if the list of problems were addressed it would be a good car as it had been well maintained. Wholesale House took it all on board and said they'd fix the list of problems if I still wanted the car. I said yes if it passes a follow up check by my mechanic. All good. Dan would let me know when the car would be ready and it would probably take a few days. So I waited. And waited. I started to worry. Maybe the problems with the car were too great? I was trying to get it all sorted before the end of the school holidays so I messaged Dan and asked what was happening. He messaged back and said he'd check and get back to me that day. He didn't. So a couple of days later I decided to look at other cars and asked for my deposit back. he texts me explaining there was a death in the boss's family (it's a family business) and he has 'been a little stretched'. Ok now I feel bad. I leave it for a while thinking that he has a lot on his plate, while friends and family urge me to look elsewhere for a car. I'm not sure. So I give him most of the following week then call. He explains how hard it has been and said he knows they've been working on my car as he has seen it all in pieces and promises to get back to me that afternoon. He doesn't. I wait. Then a few days later message him to say I've had enough and want me deposit back. He messages straight back to say 'sure, no worries'. Then promptly puts the ad back up on carsales. I message him saying that I was disappointed that he found time straight away to relist the car but couldn't pick up the phone and tell me when the repairs would be done. he replies with more of how hard it has been for him and 'it just happened that way', no apology or effort to make amends. I'm assuming that as he could list it straight away, then repairs had been done, so I can only assume that the car would not have passed the follow up inspection by my mechanic and so they were happy to let me go.

car has just come out of warranty by 3 weeks and engine has failed . up for a new motor with less…read morethan 150,000 klm on the dial . i have done less than 4000klm in the car. now up for $6000+ for a new engine I understand its just out of warranty . But their whole attitude and they way i was spoken to from them was disgusting and quick to palm you off . Asked for a full written roadworthy report for the original roadworthy . which they cant supply or don't want to. As it is done by an independent mechanic only roadworthy given is a basic one which must be supplied by law. The car was serviced by me with a qualified mechanic. His report shows the oil has not been changed for a long time and metal fragments were found in the oil. It would appear all they do is detail the car and a basic roadworthy as per law.

The experience that we have had with Moorooka Wholesale and Jason Mackay has been absolutely…read moredisgusting. We bought a car from Jason on the 5 April 2014 and 6 weeks later the engine has packed up. The car was leaking oil, smoke was pouring from the engine and the final straw was when the car's cooling system could no longer cope and the engine started overheating. In the 6 weeks, we had to replace a wheel bearing and the CV boot is cracked so grease was leaking out. His answer to our complaint is that it is out of the statutory warranty and there was nothing he could do. After a complaint to Fair Trade, we have been informed that he will repair it for us at trade cost. DO NOT BUY A CAR FROM MOOROOKA WHOLESALE OR JASON MACKAY.

Wow, they are FANTASTIC! I dealt with Alan Durham in the…read moreused cars department and I had very narrow criteria for what I wanted as I needed to get a powered wheelchair into the back. We worked out which year range would suit me, and, it only took him three days to find me the perfect car! In addition to that, I was able to take the car for a whole day prior to signing any forms so I could take it to the wheelchair supplier and check that it fit and got up a ramp into the back. They were also very pleased to have me get my mechanic to look over the car (it was fine, as expected). I recommend them all very highly, everyone in the business was lovely and helpful. A1, guys! Thanks again!!

Bought a ute off of them and after just over a month the ute developed major faults tried calling…read moreonly to be told they would call me back, never did, sent numerous emails and no response. Finally got in contact with a very rude manager only to be told tough luck and that they will not help. After taking it to a mechanic found out that the ute should of never passed road worthy. Very dodgy company would not recommend.

From the owner: Access to over 500 cars between $3,000 to $12,000.read more

I purchased a BMW recently with Michael Kang and he had a very good knowledge of the car. I spent…read moreoverall 3.5 hours with him and got all the answers of the vehicle prior to making the final decision. Should give a big thumbs up for the sales team of Westside BMW including Michael Banister who was very courteous and helpful in answering all my questions in the absence of Michael Kang. Thank you and keep up the good work.

Like the other 1 star reviews. customer service is shocking. Straight answers are hard to come by,…read moreno negotiations possible , they just have the bottom line in the forefront of all service so you'll pay top dollar for mechanical repairs and maintenance but leave there feeling depressed. Had a repair done under a global warranty recall, but I took it to another BMW dealership who said the car had a pending recall for the same part and proved to me that Westside did not actually replace the warranty recalled component and left my car vulnerable to catching fire!!! So all is can recommend is to go elsewhere and avoid this dealership altogether.