Quick, easy, clean & friendly service! Was in and out within 10 minutes and received results in a…read moretimely manner also.

Always helpful quick caring affordable very nice people a little hard to get through for appt on…read morephone but all around great been there 5 times the radiology lady is the absolute best! Sweetest thing I've ever seen!

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Top of the world at a prime location ASAP because the best medical team to assist me with my careread more

I've been promised the results of my X-ray yesterday. Supposedly it was to take an hour from the…read moretime they were done. I've wasted well over an hour on the phone only to continually get put off. About 1.5 hours ago they claimed I would get a call back in twenty minutes. Still waiting with no answers. I'm still on hold as I type this up. They DO NOT care about their patients. This is my life we're talking about. Do NOT go there. They couldn't care less about you!!! They are completely inept. Full of excuses, apathy and incompetence.

This was truly the best experience I've ever had at an immediate care or walk-in clinic. I took my…read moredad here for his gout while he was visiting from out of the country without insurance. From the receptionist to the nurse practitioner, everyone was outstanding--kind, efficient, and professional. After the visit, I called to switch the pharmacy for my dad's prescription, and they handled it in just 30 minutes--unbelievably fast service compared to anywhere else! I highly recommend this place!

Kathy in the lab was able to squeeze me in for a pre-procedure Covid test yesterday. She was super…read morefriendly and helpful. So gentle, too. Thanks, Kathy!! Registration person was lovely too, but I didn't catch her name. Facility is new, spotless, with excellent Covid protocols in place. Vending machines in the lobby. Plenty of free parking. I was directed to a waiting room near the testing room and seen for my appointment exactly on-time! Great experience.

I'm not sure the reason for the low ratings but this place was great! Deborah was the best checking…read moreme in immediately! The nurse/PA was able to take my info and vitals quickly for the Dr which was able to diagnose my issue and recommend a follow up with a specialist. I wish my primary care had this efficiency and availability!

I have never had to research or even think about home health care ever before, and recently my…read morefather had to have knee surgery, so there I was in quite a predicament. I did not have too much time to find a caregiver, so I called a few places that happened to be at the top of the list when I searched for "Home Health Care." I like to think of it as Home Health One found me instead of the other way around. They were the 3rd call I made. The first 2 companies had recordings and I was on hold most of the time. When I finally did speak to someone, you could tell they were trying to speed up the process more-so than I was, so I felt overwhelmed and pressured and hung up. When I finally got to Home Health One, I was able to speak to a real human right off the bat. She answered every one of my questions thoroughly, was extremely patient with me being a newbie to the process, and assured me my dad would be in good hands. That, she was absolutely right about. A nurse was in my living room with my dad the next day. Assessed him and even made him smile, which I haven't seen in a while... I don't normally spend time writing reviews, but this was a great experience and I felt that I should share it, as I know most of you are currently in the same boat as I was.

From the owner: The number one choice for Home Health care. - Skilled…read moreNursing - Rehabilitation Services (PT/OT/ST) - Medical Social Work - Home Health Aide - Pharmacy - Diagnostic Laboratory - Phlebotomy

Updated on 01/29/2024 After a billing department employee…read morecontacted me and made an attempt to fix the misdiagnosis-related issue, I decided to update my review. I value the apology and assistance they provided to enhance our experience. I am very disappointed with Darien Immediate Care. I took my son there due to a shoulder injury and he was taken in for an X-Ray. PA Erin Berman read his x-ray and misdiagnosed him having a broken collarbone and dislocated shoulder and informed us to go to the ER ASAP. When the ER doctor read these same x-rays, I was informed that only my son's collarbone was broken, but his shoulder was not dislocated. However, the ER doctor nevertheless was required to take additional x-rays at this point to confirm the diagnosis that the shoulder was not, in fact, dislocated. Therefore, my son did not need to be rushed to the ER and could've received urgent care for his collarbone with a follow up with an orthopedic doctor. As a result, in addition to what this facility billed us, we incurred additional fees and costs for the ER visit and additional x-rays, and spent additional time agonizing over the injury. Therefore, I requested to speak with the office manager regarding my billing, who promised to call me but never did. When I spoke to the billing department, they refused to transfer me to the office manager or share contact information and refused to adjust my bill in any way. While I have no issue paying for medical services, I do have an issue incurring unnecessary additional fees and costs due to the misdiagnosis. If my son was diagnosed properly in this facility, we wouldn't have had to go the ER and he would walked away with a sling, which is the recommended treatment for a broken collarbone. This is also my second negative experience with this facility. During a prior visit, we saw PA Anum Haq who diagnosed my son with an ear infection; however, PA Anum Haq then failed to timely send the required prescription to the pharmacy, which delayed my son's healing and caused him more pain. I will never go to this facility again, and will share my experience where possible so that other families do not have to incur unnecessary additional expenses when money is already tightly budgeted for most.

On 4-24-2024, I went to see them because of a persistent cough and nasal drainage that kept me…read moreawake. Kodi at the front desk got me in right away. I saw Dr. Thakadiyil who is an outstanding provider and after thoroughly examining me, she ordered COVID, flu and RSV tests which have come back negative. Having been here before, she knew my medical history and prescribed inhalers for me and ordered a nebulizer treatment. I left feeling much relieved that I had been examined and had a plan to help. Melissa, the medical assistant, was thorough with her vital checks and made sure I had my printed out summary of care when I left. Great place to go when not feeling well. Our family has been going there for quite a while and we feel they are a very caring and professional facility. It is our "go to place" for care. Lorna Schutz

Cindy was amazing and it was such a blessing to meet her. I had a bad first experience at my doctor…read morewith poor bedside manner. Cindy is a soft spoken, sweet, kind , person that is so appreciated during such an important time in life. Her office space is so clean and professional. I will be visiting her throughout my pregnancy. She gave such clean photos , and explained the ultrasound thoroughly. I am so thankful. Thank you so much!

I reached out very last minute because I was going to be in the area and Cindy was so accommodating…read moreand kind. She fit me in and went above and beyond. I can't even describe the peace she brought me because my OB only did one ultrasound at 7 weeks and I haven't seen baby since. I'm 13 weeks now. The 2D pictures of my baby were everything I hoped for and more. Thank you thank you thank you! I will be returning later in my pregnancy for 3D!

Kristin is great!!!! She always there and is a quality worker. I've had other employees here and…read morethey are passive aggressive to you, don't give any direction, and are rude. Kristen is kind and walks you through the whole process. The other day she was the only one there because all others called off - she was timely with patients and wait time was low. After going to this location for 5+ visits I can say she is the backbone of this location.

Found it hard to get an appointment in the mornings. Was standing by with my 80 + year old mom with…read morenon a single person on the wait list called for the last hour. Miss the location on 75th Street near woodridge.

I came in at 8am so I wouldn't have to wait long. I still waited over an hour to be seen. Total…read morehours at facility for a basic work up 2 1/2 hours. Front desk is friendly. Good Customer Service. I thought this visit would have been faster..

Horrible Horrible Horrible Dot test usually takes 10 mins…read more...not here been waiting 2hrs in the waiting room and 60 mins in the checkup room currently plus .... SKIP THIS PLACE or I hate to say it but I told you not to come here !!!!! The slowest of slowwwwwwwwwwwww