The residents here were lovely, the management company was much less desirable. My father lived at…read moreOverture for a few years. During his time, he submitted multiple work orders for his dishwasher. It was "fixed" each time and was in working condition when he moved out. Post-move, management sent me a Move Out statement with $799 in "Damages". When I questioned this, one item was to clean lime deposit on shower glass (which can done with a professional cleaning crew and is typically part of overhead rental costs) and the $500+ item was to replace the dishwasher, even though there were multiple recorded work orders that it had been fixed and that the dishwasher was working prior to move out. In all my years renting and, as a real estate agent working with lessors and lessees, this is one of the worst management companies I've ever worked with. Not once have I ever seen anyone billed to purchase a BRAND NEW appliance when the current appliance IS WORKING. This is basically fleecing the customer. And in multiple phone conversations, not once did the manager speak with me to offer a resolution. Only an inexperienced office admin who offered no help. In the end, having fair and service-oriented management is the key to a good experience. As such, I would not recommend living here, no matter how nice it looks. If you do choose to live here, fair warning, be very diligent in recording any repair issues, reading your post-move billing carefully and challenging any discrepancies or concerns. Good luck, however, getting any resolve.

The good. The apartments and common areas are nicely designed and new. Residents are nice as…read morewell. The bad. Management is awful and doesn't know their left foot from their right foot. I give them a D- Complex is quiet but the noisy vehicles from the street generates horrible anxiety and quite annoying....it's very LOUD and never stops. If loud vehicles and bad management doesn't bother you, nice complex. If those things would bother you....look elsewhere.

All I am going to say is that this place is no bueno. The list of what is wrong with these…read moreapartments is way too long to list.

Caution to future renters -- please review carefully before signing…read more Based on my personal experience at Yorktown Apartments: Lease terms: I believed I was signing a 1-year lease, but later discovered the agreement was actually for 1.5 years. When I asked about leaving early for a job in another state and provided proof, I was told my only option was to pay a penalty equal to three months' rent. Because of this, I had to remain for 6 more months to complete the full lease term. Be aware that you are locked in for the entire lease period, no matter what. Rent increases: During my stay, the rent amount was not stable -- it kept going up month after month, which added to the financial burden. Move-out charges & deposit: At move-out, instead of receiving my $1,000 security deposit back, I was billed additional fees (including $355 for painting) that went beyond my deposit. Despite patching the small pre-existing crack myself and returning the unit in good condition, the charges were so high that I not only lost my entire deposit but also ended up owing them money. Be prepared that you may not get your security deposit back. Property conditions: In my opinion, the community is poorly maintained. I often saw puddles of dog urine in hallways and elevators, smelled weed almost daily, and frequently saw Lombard police cars responding to issues, which made me feel unsafe. Takeaway: In my experience, the lease terms were unclear, the rent kept rising, the move-out fees felt unfair, and the property conditions did not meet my expectations. I strongly recommend anyone considering renting here to read the lease carefully, budget for hidden costs, and prepare for the possibility of not getting your deposit back.

I love it here! My apartment is just beautiful! So many great amenities. It's clean, safe and…read morequiet. My leasing agent,Marco was super nice. He's helpful and available if I need anything!!

A month in and have had nothing but 1st rate service. Maintenance came and took care of a few…read moreissues I had...it was same day or within 24 hours. Carlos in the leasing office couldn't be more helpful..he actually came and found me...I got lost on my first day! Garbage pick up every night except for a few. Very quiet and clean. Apparently, from reading some of the reviews...things have changed. Great place

I give Karla Hernandez 5 stars and I give the property 4 stars. I believe your property is only as…read moregood as the manager you hire to make sure the property stays clean and orderly and management listens to the residents. Karla has great listening skills and cares about the residents experience. I believe Elan Yorktown is back on the right track ! Karla has worked at the property before . She took a maternity break and the property went downhill. With her back in charge the residents will see that things will get done. Cameras are key, and will keep people behaving and catch criminals.

Currently a resident…read more.. Pool is well kept, gyms are clean but can get busy early morning. Golf simulator needs a lot of work , half patched hole , not calibrated at all. Tarp hanging from the top blocking a bit of screen. Parking garage is not heated, which can be a pain in the winter time Hallways and outdoor space are clean and well kept Walls are very thin , be aware that you will hear your neighbor above or to your sides Overall , ok experience thus far

Updated Review as of 3/27/18. High EMF Ratings!!! I bought…read morean Electro magnetic Field Guage and I'm getting readings of 5+ in my apartment. I am next to the electrical room. I told the management company how to properly shield the room and they aren't doing anything about it! They are trying to kick me out! Also, there is MOLD above the sliding door that leads to the balcony due to the GALLONS of water that leak into the apartment when it rains or when snow melts. They have known this for years but don't take care of the issue. The management company doesn't ever apologize or take responsibility for the poor construction of this complex. DON'T MOVE HERE.

My family stayed here for a short term while our home was undergoing repair from water damage. For…read morea family it is PERFECT. Very nice pool, hot tub, sauna and steam room area. Private "movie theater" for movies and TV. Great little gym with Peloton. Nicely kept grounds w grill area. Super dog friendly. Very nice staff. The other residents are also extremely nice and friendly. The apartment itself could use a little help, the only thing keeping it from a perfect 5 stars. Thank you to everyone here for a very pleasant stay! We would definitely stay here again.

Nothing here is good. Everything sucks. Property is old. Nothing works. You will be miserable here…read more Finally management team Amanda and Air Properties are worthless. Unresponsive at all times.

Due to covid you must remain in your car and wait till they call you to let you in…read more I recommend driving around the lot if your early b/c you cannot come in until your on the dot appt time. Looking at this location it is not a place for kids. All corners are busy streets. There's a hill and a busy street. There are no slow down signs for any running kids or safety. Parking is not assigned and there's a lot of it so that's a plus. When you walk in they talk about the mail system & everything smells so good and it looks so clean. The elevator is tiny! I asked....how do you get a couch or tables in here. They said they can remove the ceiling of the elevator to accommodate. My thought was....Basically just get everything from ikea and do not get anything bigger than 5x5. There is no space for 4 adults and a dog in the elevator it was just too cramped. (There was a tenet & her dog in the elevator with us) Got to the apt....I could hear children screaming & people yelling. The doors were kicked in, scratched, looked like hell. At least there was a cleaning crew washing the floors. When I entered the apt, the floor was so uneven that there was a hill in the bedrooms. They said it was due to construction. The windows are older styled didn't have good installation and you could hear the wind come through. They said it was due to the height of the building Bc it sways and the windows need to breathe. The best part was all the closets. Large amounts of storage but the overall place was tiny. For the amount they are asking the place didn't match the cost. If you want to be close to the expressway, ample parking & don't care about noisy neighbors or being ripped off this would be a great place to visit. I do not recommend it for anyone with kids

These apartment homes has a no smoking policy in their lease and theirs people smoking inside their…read moreunits and under the balcony and sitting interior cars all hours of the day watching people come in and out of the parking lot I don't feel this is a safe place to live I'm currently a tenant li can't wait til my lease is up.

We lived in our apartment at this location for 8 years. We moved out recently explicitly because of…read morethe new management company. 1. Their staff is unresponsive. Most of the time, they do not answer the phone and it takes days if they ever call you back. When they do answer the phone they are unprofessional and unhelpful. Email is worse. I would send emails and never hear back. I eventually resorted to cc'ing the property manager and STILL wouldn't hear back. 2. Rent increases were outrageous. Again, we lived in this apartment for 8 years, we understand the need for rent increases. But they raised our rent by ~21% with no improvements to the units and horrible staff, I don't know how they can justify this. 3. They made the move out process feel impossible. They refuse to perform rent verification which delayed necessary items in our closing process. Again, because of their lack of communication, once we did manage to close, it was a challenge to figure out what we needed to do to move out. 4. When we dropped off our keys I asked for a copy of the drop of document. The woman had the nerve to ask "Why do you need that?" "You don't trust us" "We weren't good to you?" Just an unprofessional cherry on top. Oh! For fun, let's go through some of the crime we encountered before we left: 1. Numerous car break ins (mine was broken into twice!) 2. A neighbor had the wheels off their car stolen and put up on bricks 3. Frequent package thefts. If you become a resident, which I don't recommend, check the message board. It's CONSTANT that residents are missing packages. Martins Point used to be a great place to live. Now, I wouldn't recommend it as a last resort.

Keisha who works in the office is absolutely wonderful. Her knowledge of the property is always…read morehelpful. Keisha always accommodates the needs of the residents as I have witnessed first hand.

5-year tenant here. Three major ongoing issues: (1) No heat -- my heating unit has broken down 10+…read moretimes and as of today I still have no heat in freezing temperatures with my wife at home. (2) EV charging at $0.43/kWh -- more expensive than a Tesla Supercharger. (3) Parking fees reinstated after being given to us as compensation following a fire at the property. When I approached the property manager to discuss these concerns respectfully, I was told "you already signed the contract" with zero attempt to help. Long-term loyal tenants deserve better than this.