Do not do business with this woman. She has my tax documents and will not return them to me…read morebecause she and her son got into an argument but her name is all over my return. It was sent in and IRS contacted me and I had to pay someone else to redo it. I have called her and written her letters and even offered her $500 if she would return them to me but she will not respond. I intend to turn her into the Better Business Bureau. I have tried many times to talk to her and left multiple messages. Beware--she is very unprofessional and I would not trust her.

I came to Aguirre Bookkeeping & Tax Office this year to complete my taxes. The process was quick…read moreand easy. I'm not very familiar with the Tax process, so of course I came with many questions. Ms. Aguirre was more than willing to answer any and all questions I had. The office is very welcoming and customer service is great! Will definitely be returning next year to do my taxes again. I recommend this office for anyone who is needing to get their taxes completed.

Great service Started with him when he was small now he's…read moreestablished and we'll know. For great committed service

Santos is very knowledgeable about tax law. He is always very professional, and shows patience when…read morewe have many questions.

Ms. Eve and Ms. Liz have been so helpful and patient with me when it came to gathering all my…read moredocuments to properly file my taxes! If you're looking for a tax PROFESSIONAL I HIGHLY recommend 1st Action Tax! These ladies know what they are doing! Professional , informative, and very kind people to work with! Found my forever tax home! Thank you so much!

Amanda Perez was so very much helpful! And Liz explained everything so well and asked me how i felt…read moreabout it!:) and even tries to bond with her clients! Simply satisfied!

Jodie has been doing our taxes for the past 5 years and we have been pleased with her work. She is…read morea single/solo CPA so it may take her longer, especially if you get your paperwork to her in mid March or later. She is accurate and very thorough. We have never had any problems but we do get her our tax info by mid March or earlier. Plus her pricing to prepare returns is very fair.

If you're looking for the best accountant in San Antonio, keep looking. Jodie Schuh of Jodie Schuh…read moreand Associates is the furthest thing from it. I went to her in March 2015 to have my business and personal taxes prepared. I received the business tax paperwork on August 30, 2015. How can it take five months to prepare taxes for a small biz with less than $100K in revenue? I received the personal tax paperwork on September 24, 2015. How can it take six months to prepare a simple personal return? Between March and the time when these two returns were finally prepared, I e-mailed Ms. Schuh numerous times asking when they would be done. The responses I received--when I wasn't ignored--included: "It will have to wait until after the (fill in the month) 15 deadline." "I'll be at continuing education next week." "I'll get them done as soon as possible." "I'm on vacation this week." When she prepared our personal return, my husband and I were dismayed to discover we owed a little more than $2,000. I hadn't paid enough in quarterly estimated taxes, and my husband's withholding was too low. Had our taxes been prepared soon after I first went to Jodie Schuh and Associates, we could've increased his withholding then, and I could've started paying more per quarter. Because it took her six months to get it done, that's six months where we probably weren't paying enough, so we may have another tax bill in 2016. Ms. Schuh's procrastination, indifference, lack of professionalism, and failure to do her job will likely end up costing us more money. In addition, had our taxes been filed in March or April when my business was still open, we could've paid the bill and been done with it. Because of her failure, we got that bill when money was especially tight. Jodie Schuh's failure to prepare our taxes in a timely manner also caused a lot of stress, as if taxes weren't stressful enough, right? I closed my business in June 2015, so now there was a final return to file, which I asked Ms. Schuh to do. I figured it would be easier than finding a new accountant. I was wrong. I provided Jodie Schuh and Associates with our bookkeeping in June. That return was never prepared. Once again, Ms. Schuh continually put me off. I emailed over and over, asking when it would be done. In a couple of emails, I practically begged her to please just get it done so we could all move on. Her responses were usually rude, and she continued to make excuses for the delay. It wasn't until November--once again, five months after the initial request for tax preparation was made--that she even looked at the spreadsheet. And then there was a problem. Some of the numbers didn't add up correctly. I went over it line by line. My business partner did the same. We couldn't find the errors. I asked Ms. Schuh to please help. I got no response. I emailed again to ask what we could do. She emailed back, and pointed out a couple of payments that seemed to add up to the missing amount. The payments she had pointed out did add up to the missing amount--because I had mistakenly entered them in the spreadsheet twice. If Ms. Schuh were paying attention, if she were any kind of good accountant, and if she was able to see those two payments were causing a problem, why couldn't she see they'd been entered twice? No, I didn't see it at first, either. But I made the mistake in the first place. And I'm not an accountant. I decided to test her. I corrected the errors, but I also changed an amount on the spreadsheet. If she hadn't been able to identify the other errors, would she see this one? Miraculously, she did. But once again, rather than trying to help, she told me to find what was wrong. At this point, I'd had it. I'd been dealing with Jodie Schuh for eight months for three simple tax returns that should've been done, literally, months ago. She'd been rude, unhelpful, and was doing nothing but causing stress. I emailed Ms. Schuh and told her we may not be as big as some of her other clients, but that doesn't justify treating us this way, and if we were too small for Jodie Schuh and Associates, she shouldn't have taken us on to begin with. I told her she'd cost us money with her delays, that she'd caused us stress, and that I'd asked her to help, and she didn't seem willing. Ms. Schuh's response was, "You can get someone else to do the return. I have nothing but a spreadsheet prepared by you to work from so there is no way I 'can help' correct your errors." (see photo) She had told me all she needed was the spreadsheet. If she needed more, she could've asked and I would've provided it. But to first ignore my plea for help, and then respond in this rude manner is unacceptable. So I will take that return elsewhere, to another San Antonio accountant, and never do business with Jodie Schuh and Associates again. Save yourself a lot of stress, time and money, and stay away from Jodie Schuh. There are plenty of other accountants in San Antonio to choose from.

Beware! I worked…read morewith Carol last year to complete my 2016 taxes. She was very nice and completed my paperwork in a timely matter. I even received a small refund, which is always nice. However, now that I'm back in Arizona I'm working with a local CPA who is needing some document from Carol that were not included in all the paperwork she returned to me. I am very organized, not only do I keep copies of all my tax documents for 10 years just in case but i also scan the entire file so that I can have an electronic copy readily available. Aside from answering my initial phone call and responding to one of my text messages Carol has been unresponsive. It has been over a week since my initial contact with her this year and its coming down to the wire. It appears one document that I am needing from her is going to cause my 2017 taxes to be late.

I came to Carol late in the tax season and she completely delivered! She had my taxes done before…read morethe deadline and explained everything to me thoroughly. I highly recommend her!

In my professional career of 21 years, I've worked with 5 different CPA groups…read more By far, Yvonne has been superior to work with and here's why. She's incredibly responsive, she's super proactive, she's strategic, she's reliable, and she's a relentless advocate. She wants the best for your business/life and it shows in how she functions as a team member (not just a silo'd contract worker). We're so happy to be working with he

I have been using Yvonne for several years. She is the…read moremost unprofessional person I have ever ran across. Most of the time, you can't even get ahold of her . She was working out of her home, then moved to her sons, then the river, now she is remote. I have been trying to get my files from this woman, and she is avoiding my calls, texts and emails. I sure wish I had investigated her before I hired her. I would give her zero stars if I could.

I had a very disappointing experience and will not be using this service again…read more Communication was consistently slow, with responses taking hours even for simple questions. On top of that, pricing increased significantly from last year, and then went up again at the last minute between the draft and final filing, despite me already raising concerns. What really stood out was the lack of transparency. I was never informed that an extension had been filed on my behalf, even though I made it clear I wanted to file on time. Had I known they wouldn't meet the deadline, I would have gone elsewhere. On the filing day, I repeatedly tried to communicate urgency due to work obligations but was left in the dark and only later found out an extension had been submitted without my knowledge. That's completely unacceptable. The phone interaction was also unprofessional, I was frequently interrupted and spoken over, which felt disrespectful. Overall, this experience showed poor communication, lack of transparency, and unprofessional conduct. I would not recommend their services.

MARIA T. Was such a great help!! 2nd year i have gone to her…read moreand she always gets the job done

I work out of state for a few months every year, and my husband worked as a contractor for a couple…read moreof years. Despite the challenges of our work, we have never had to worry about taxes because Selma always delivers the best possible outcome for us. She has saved us THOUSANDS by educating us, and her services are a phenomenal value.

Great tax preparation service. She's been in business for about 30 years and knows her thing. She's…read morevery personable and her prices are very reasonable. 10/10