Terrible vet. Dr. Hill does not know what she is doing. She has to have Dr. Bryant do surgery and hold her hand during dental. She ordered a X-ray and ultrasound for my dog that was not eating as much. Tests showed nothing and cost $800. Don't go there. read more

Made an appointment to see if we liked the vet for our new puppy...wanted to make sure they observed good veterinary medical practice. WARNING: they do NOT let you go back with your pet, so you cannot see how they interact with the animals, how clean it is, etc. That alone should have convinced us to leave. The fill-in vet said others did this?? I asked several other pet owners, our pup's breeder, a local dog trainer, a vet from Columbia....all agreed this was not standard practice and strange. Not allowing you to go back with your pet, OF COURSE, feels like there is something they don't want you to see. read more

Excellent care for your fur babies. Caring and compassionate doctors. Friendly staff. I have been with them probably over 10 years. Through joy and sorrow. They are always there for you. I wouldn't want to ever change to anyone else. read more

Westside Veterinary Clinic - Tina & Jasper - Veterinarians Near Me - Spartanburg, South Carolina

Very disappointed!! My Penny Rose had a dental today! When I picked her up I waited 1 hour! Had to walk to the desk and ask for her. Whe the lady brought her out she stated I should take her out because she probably needed to! I walked her out and she did need to go!!!! As we were walking in to find out how she did and what I needed to do once she was home!! The lady handed me a bottle of pills while she was taking another dog out to a car! I asked if she had any extractions and how everything went? She looks at me and said I don't know, is it on your receipt? I just took the pills and put Penny in her seatbelt!!!! Very disappointed!!! If you have more business than you can handle, hire more help or limit your patients per day! read more

Westside Veterinary Clinic - Penny - Veterinarians Near Me - Spartanburg, South Carolina

Absolutely traumatizing experience. Had to put my dog down after a long illness. Put in just a regular exam room with a blanket on the table. Have experienced this before with another dog at another facility where it was a private room with a couch, rug...making it a comfortable place to do the most hurtful thing you can do. Tech walks in and asks me...how are you? How do you think I am? After the initial shot to put my dog to sleep, tech walks out...bunch of laughing and carrying on in hallway outside the door by employees as my dog is losing consciousness...unacceptable. They knew what was happening in the room as my dogs name was on the door. As I walked out of the office, employee behind the counter yells out...have a good day! What in the world! Terrible experience...would not wish it on anyone. read more

Westside Veterinary Hospital is amazing. Knowledgeable, empathetic, caring staff - from top to bottom. I can't say enough about Dr. Whitney Brown. She was clearly born to be a vet. My cat, Gizmo, was very sick and Dr. Brown was honest and empathetic at the same time. Most importantly she kept me informed of Gizmo's progress multiple times per day and was honest about when he was beginning to suffer with little hope for recovery. It was clear she truly cared about Gizmo and wanted him to get better as much as I did. As much as it broke my heart to lose my Gizzie, there is no doubt in my mind that everything was done to help him. I can't say enough about the techs, vets and front desk staff! They are busy but they really treated me like Gizmo was their only patient. Needless to say, they are my vets for as long as I am in the Spartanburg area. I highly recommend them! read more

I brought both my dogs here for boarding while I went on vacation and was given a price for boarding and set a reservation prior to. I recently adopted a dog and knew she did not have a shot record so I was going to have to get her shots. No problem. My other dog is due too so I authorized her too. Came back after 5 days with a $465. bill. They added other items to the expense list without my approval on both dogs. I could understand this bill being so much for a nicer boarding facility like with a yard or something but this place doesn't even have a yard for the dogs to play in. Stuck in a kennel until you get back. I was a bit livid and will not go back nor recommend them. read more

I moved to SC in 2012 and this has always been my vet. This place is always busy so you might be put on hold when calling but the front office staff is nice. They do take walk-ins but recently instituted a policy that includes an additional charge. I think it's a very fair policy and will, hopefully, help with the long wait times. The vets are professional and caring. I've never felt rushed and feel like they always listen to my concerns. read more

Fantastic service from the front desk, to assistants and vets. Westside took care of our pug for 9 years always providing affordable, compassionate and thorough service. We called them this morning to look at a stray senior dog we found. They got him right in, scanned for a chip, administered testing and shots. Satisfied as usual so we'll return in a week for dental care. Staff helped us so much, providing resources to report a "found" dog. Sad to hear Dr. Hill recently left the practice. Dr. Jose Fernandez helped us today; great vet very informative and awesome with our frightened stray. read more

Westside Veterinary Clinic - Veterinarians Near Me - Spartanburg, South Carolina

Expect to wait, COVID protocols or not, even if you have an appointment. During my last 3 visits, I've waited at least 30 minutes to go back each time. The doctors are great, but the front staff is incredibly unhelpful and often forget you're there. read more

Yes great with my cats one of them had dental extractions and cleaning very efficient

The first time I was there the staff treated me and my baby which was pregnant like we were family. They have been awesome with my furbabies so far. I have a tender heart. They seem like they aren't in it for the $$$ but for patient and their family. I would recommend them to anyone!!!!!!! read more

We have used this vet for years for our dogs. The front desk ladies have on many occasions been less then ideal. We have also liked the Doctors though, and the vet techs are always wonderful. So we figured that was more important then our frustrations with the rude front desk workers, however after recent dealings with their front desk lady we will never been returning to them with our business. Really wish they would hire kind and helpful front of house staff. read more

We really had a great experience with Westside Vet Clinic with my last pup-- Rani! Will be using them for our newest addition as well!

We have used the Westside Veterinary Clinic for years. It's not uncommon to have to wait a long time both in the waiting room and also in the checking room. Today, 8/9/2019, we had a 9:40 am follow-up appointment. We arrived a little before 9:40 am, and the staff acted like they didn't realize we had an appointment. We sat in the waiting room and watched as animals coming in after us were taken back to see the vet, treated, and then checked out. We ask the front desk if there was a problem and her only explanation was that our chart had been taken back. We continued to wait and wait. They emptied the waiting twice and were starting on the third round of animals when we decided to leave. We went to the desk to explain why we were leaving. The lady was on the phone. She mouthed to us, "What's the dog's name?" We told her. She was still on the phone as she looked for our dog's chart on her computer. Once she found it, she mouthed to us, "There's no charge for a follow-up." Because she was on the phone, she motioned and pointed to the door that we could leave. We said, "We know there's no charge because we've not seen a doctor." She gave us a surprised look and focused her attention back to the person on the phone. So, now we're looking for a different vet. read more

We have taken our pets to Dr. Bryant and Westside for 10+ years. The staff has always been professional and taken excellent care of our dogs (4 over the 10 year span). They have been understanding and empathetic when tough decisions have to be made. They are always happy to see our dogs and get right down with them to make them comfortable. Although the practice can be busy, they never seem to be rushed when dealing with the animals. The waiting area is nice and accommodating with separate areas for dogs and cats. One opportunity for improvement is the front desk area. It can become a choke point for customer checking and out. The staff is trying to check animals in and out, take payments,print receipts, answer the phone, take appointments, get meds, etc. My rating would have been 5-star if not for this. read more

I loyally took my dog to this office for 10 years. They misdiagnosed her cancer. The process of having her put down was horrifying because I wasn't warned what would happen. I was left alone in the room with my dog making noises that sounded like she was in pain. I asked and was told that they would take a paw print of hers that I would receive with her ashes. When I picked up my ashes to find that there was no paw print. I called back and was told that they were short staffed and they didn't have the cards to do the imprints. That would have been AWESOME to be told before they cremated my dog!!! This place has lost all respect! I will never take my other dog back there and I don't recommend that anyone go there. Apparently they are too short staffed and too busy to care about a long term patient of theirs to be able to have compassion when it came to such an emotional time. read more

NEVER again. I have a standard poodle. He has had his teeth cleaned at this clinic for the past 3 years. Today was the last. We had to call because no one called when he was ready to leave. He was dripping wet when we picked him up. They told my husband that our dog was drooling, and they wiped him off.I should have posted a picture. It took over a hour to get him dry. WE will never go there again. read more

We love Dr Hill, she saved our new puppy's life. However, the front desk staff leaves a lot to be desired. They couldn't find a fax from our old vet because it was in a stack of faxes at least 2 months old (I know because it had been that long since our old vet had faxed records and it was at the bottom of the stack), they are highly disorganized and do not take personal responsibility for jobs that they are supposed to do, and borderline rude. I'm keeping my dogs at this vet for now, but will probably keep my options open just to not have to deal with the front desk staff. read more

I have been going to this Vet office for several years, never a problem. Josh Aames is a new Vet Dr. there now, we absolutely recommend Josh to anyone for care of their pets! He is a very knowledgeable and kind to the animals. You can tell he cares about your pet! Front desk is always friendly and their pricing and Rx prices are very competitive. read more

I have been going here for years with up to 6-7 dogs(few rescued/fostered) as long as you request a vet appt and with anyone but Dr. Bryant as today we went for a puppy visit there was confusion about the appt. we asked the girl a few questions and she was short and didn't care at that point took our puppy without us - which we just want to be there and watch what is done. When 10 mins later Dr. Bryant came out raising his voice to us and was completely rude and disrespectful - we were appalled and will not return as we would never trust a hot tempered Dr. to care for any of our dogs!! read more

We carried our Jack Russell because he was vomiting and having diarrhea. It's difficult to get through on the telephone. When you get there, the line is out the door. The building stinks and smells unsanitary. I've been here before and other vets and they all work on your pet in front of you which is the way it's supposed to be. Here they take your pet and leave the exam room and you see nothing. You learn nothing and they don't spend time talking to you about the problem. In this case, the doctor did an Xray and labwork and came to the conclusion she did not know what was wrong. She claimed it was caused by two cheese peanut butter crackers I gave him a day after this started. She recommended two days stay with IV fluid. If she was smart she would have been interested to know the dog tries to eat lizards, frogs, and lots of dirt. Apparently, these things are OK. The charge was about $500 and I didn't even get a copy of the bill. They are very disorganized and very unprepared to do business or educate pet owners with factual veterinary care. It use to not be like this but it sure has changed. read more

I would never go to this overpriced vet again... not only are you not explained your bill when you question you're charged before they explain it. By chance what they did didn't work you get charged a second time when you come back, my case was the bandages weren't put on tight enough and my dog slipped out of them when I came back they took her like all was good... on the way out I was charged A second time... save your money find another vet... hasn't it been the same since they relocated!!! read more

We totally love Westside Veterinary Clinic! Dr Ames is awesome with all my animals. He is a very knowledgeable veterinarian who is tops in his field. Our cat Molly had went through years of pain with a mega colon issue and until we change over to Westside Veterinary Clinic and Dr Ames, we were offered no option other than to continue to clean her colon out ever few months. When Dr Ames saw that this was an on going issue with her, he referred us to a specialist in Greenville who performed colon surgery. Molly is 15 years old now and still doing great. If Dr Ames had not diagnosed her properly and got us the referral we needed, I honestly think Molly would have died. We love the staff too! The entire staff has been very supportive and have shown us heartfelt sympathy during the hard times we have lost pets. They are also very gentle and understanding of fearful animals and they know how to handle them. My Chihuahua is a little devil dog that bites mostly everyone he sees. But when the Vet Techs come to get him to clip his nails, they pick him right up with no fear and get the job done without restraint. I truly do not trust any other veterinary clinic with my fur-babies. If you are looking for a team who really cares and has your pets best interest at heart, go to the Westside Veterinary Clinic. They totally ROCK! read more

Last year, I saw a cat in the parking lot of a trucking company, that was dragging his rear legs. He was paralyzed, and it was heart breaking. I couldn't just leave him there, so I got him, and took him to Westside Veterinary clinic, Spartanburg SC. I told them that he was not mine, but I couldn't just walk away without helping him. They ended up having to put him down. Now, they are telling me that I owe them $233.02. When I went to get my dogs refill on her meds, the Lead Receptionist was very rude, and rolling her eye's at me. I told them to have the Doc. call me, and we could work something out although, I told them from the start, he was not mine. I was told, "I should have left him there" if I didn't want to pay for him... They called me back today, and told me, they would not be able to treat my animals anymore. Wow ! No compassion for animals, they only want $$$$ read more

If your dog is a patient of DR. HILL or WESTSIDE VET CLINIC please be careful! I took my 6 yr. old Yorkie for an office visit for a sinus infection and to get her heartworm medications. Dr. Hill looked at records that were over 2 years old from my previous vet and told me that my dog was in kidney failure. Dr. Ames had looked at the same records 1 year before and never said a word about kidney failure. Dr. Hill wanted to perform approximately $300 in tests and had me in tears thinking my dog was dying. She told me she needed to run a Urine Analysys and that Emme should stay overnight for IV fluids but since my dog has separation anxiety I told her this could not happen so she told me to give her IV fluids at home for 10 days. I called my previous vet who had seen her since she was a year old before we moved to Spartanburg and he pulled the records and said he would have told me then of Emme showed any signs of kidney failure. He actually laughed when I told him what she said going by records that were 2 years old. I then asked for a copy of Emme's records to be sent to another vet for a second opinion and when I got to the new vet for the second opinion Westside Vet would not send the records saying that they were "their" property. I paid for the visit and the records are my property and I had to drive over there wait for 30 minutes to get the records and take them back to the new vet's office. Of course the new vet found no evidence of kidney failure and actually laughed at Dr. Hill's diagnosis. I was told that the only problem was that I was feeding her too much protien and to change her diet. No kidney failure. I thought abut this for several weeks and everyone I talked to told me I should call Dr. Bryant the owner of the clinic so I went there last week to talk to them and he was not there. I had a meeting with Erica the head receptionist and even she said that the numbers on the chart did not show kideny failure and she would have Dr. Bryant call me Monday. He never called so I called to speak to him and Dr. Hill called me back herself and called me a liar and said that she never told me that my dog was in kidney failure and there was no record of it in the chart. Well that is because she did not write it in the chart only told me verbally. I asked her to please put Dr. Bryant on the phone and she refused. I called back and Dr. Bryant threatened to sue me for slander. I can tell you that I would not take an earthworm there for care. They are rude, over crowded and try to scare you into running tests that are totally unnecessary. I can't believe she told me my dog was dying and then denied it. read more

Front desk staff is generally unfriendly. Expect to stay on hold for 5-10 minutes when calling in. Wait times to be seen are always 30 minutes plus. The worst was waiting 45 minutes with my cat for her to be euthanized. That was a hard appointment, and waiting that long was excruciating. read more