I was insured with AAMI. They are a recommended repairer for AAMI and an "authorised" Mercedes repairer. All a load of rubbish. They missed extensive structural damage to the car, probably to help AAMI reduce costs. This was potentially life threatening in a crash situation. They didn't repair the things they said they would on the quote. They used poor quality second hand parts. They did a poor paint job. They broke parts of the car that were not previously broken. When approached about this they palmed me off to AAMI who then ignored me until I got the financial ombudsmen involved (highly recommended) who made them inspect the vehicle. The vehicle was then a write-off. If you have had your car repaired from AAMI or Weststar take it to Melbourne F1 panels (9359 0499) and get them to look over it. They were so helpful, honest and determined to get a fair outcome. read more