This medical clinic is excellent. They are friendly, professional and experienced. My family has…read moreattended this clinic for many years, and the service has always been timely.

Terrible every appointment I ever had it took well over 15/20 min to get seen often longer …read more. Dr Ian Johnson was my Dr he was ok if you are able to TELL him what you thought your issue is / was . if you are vaccinated you are ok once he knows you are not & have not interested in getting it he has ZERO time for you .

Triage is great, bloodwork was excellent, ECG, etc. I can't provide enough gratification on the…read moreservice we received. Thank you!

Wait times are absolutely atrocious, docotrs don't care about whats going on all they care about is…read moreputting money in their pocket. the alberta health care system and way hosp work is an absolute joke to societ. urgent care is so unobtainable these days it is absolutely ridiculous.

We delivered our baby at Misericordia Hospital in April 2026 and felt completely safe and supported…read morethe entire time. The OB/GYNs, MDs, anesthesiologists, nurses, front desk staff and volunteers were patient, compassionate, respectful and went above and beyond to keep me comfortable. I really appreciate the help and support I received from the Emergency doctors and nurses during my first trimester in pregnancy and made sure my baby is safe. Thank you Dr.Lawrence Lim and the nurses in the diabetic centre for all the follow-ups and check-ups to keep me and my baby safe. Thank you so very much Dr. Dana Rivet (OB/GYN) for close supervision and monitoring my pregnancy until delivery and Dr. Gupta (OB/GYN), she was masterful during the delivery and provided so much reassurance, encouragement and took great care of me and my baby. All the staff members at Misericordia Hospital were incredible. We would like to thank the special staff on in the Maternity ward. I want to give a huge, heartfelt thanks you to the nurses, they were kind, caring, compassionate, and honest about what my birthing experience was going to be like. There were difficult times during labor but you guys went above and beyond and aways responded with a smile. I truly appreciate that. Both Maternity ward and the postpartum care was amazing. The nurses and staff were incredibly helpful with our firstborn. The rooms were clean, modern, and quiet, making recovery so much easier. Also I would like to thank Dr. Mark Davidson (Paediatrician) for taking such good care of the baby. Misericordia Hospital staff including all the doctors, surgeons, nurses made my time memorable and the thought of this moment brings tears to my eyes. My husband and I were excited because with close supervision, my pregnancy went smoothly, and I was able to deliver our baby safe and sound at Misericordia Hospital. Thank you to all the staff who took such great care of us.

I have been here twice for Emergency Services. Both visits…read morehave been so well done; professional, friendly and informative. I have no complaints and if I ever have a choice of hospitals, there is no doubt where I would go. I also had a hip replacement performed in the acute care facility and same thing. Very professional, friendly, informative and always offering to assist in any way possible. Most recently l I was there on Saturday night July 19 with a shoulder separation. We even laughed on many occasions! They used the right pain medication. lol

It's hard to write a review for a hospital, specifically for an emergency department, if you don't…read morevisit one very often as you don't really know what to expect and what SHOULD happen. But what I can tell you is that my experience left me a little ... wanting. I spent about 8 hours in the ER at Grey Nuns on Tuesday, January 23rd. I was brought there by ambulance from home due to severe pain. It was my first time in an ambulance and I was sort of surprised at the lack of care (initially) by the ambulance attendants. I can't say for sure, but I got the impression that they didn't believe me at first. At least, not until I started throwing up. Then they started giving me medication and asking more questions. (Did they think I was just trying to get drugs?) I did discover that taking an ambulance to the ER is better than walking in on your own. You still have to wait if you aren't an emergency, but YOU don't have to do much other than lie there in pain. The ambulance attendants have already taken all your info and pass that along to the hospital when you get there. Plus, they don't leave you until you've been officially admitted to the ER, so they're able to help you while you wait -- something I'm sure doesn't happen in the waiting room. Unfortunately, the 4 doses of pain meds while waiting didn't do anything to help the pain, but at least they tried! Once I was 'admitted' to the ER, I was initially given a cubicle and a bed. After maybe 30-45 minutes I was taken to get a CT scan and when I came back my cubicle and bed had been given to someone else and I was relegated to a chair (not even a reclining chair). I was actually more comfortable in the ER BEFORE I was admitted. I talked to about 4 different nurses who were all nice, but obviously very busy. I also talked to one doctor (before and after my CT scan) who never seemed to finish his sentences and who seemed really distracted. It was determined that I had a kidney stone and I was given some pretty strong pain meds. So strong that they made me almost completely incoherent. I couldn't keep my eyes open, let alone listen to instructions from anyone. While my pain was gone, and I had a diagnosis, that was pretty much all I had. I was there alone, so I had no one really helping me except the nurses, and there were super busy. Plus, once I had been diagnosed, they really wanted me out of there. I didn't mind this per se, I really wanted to be in my own bed, but I seriously do not believe I was in any condition to be released on my own with no assistance. The nurse provided me with a prescription to fill, but since I was unable to do that Tuesday night, she was able to provide me with some meds to hold me over until the next day (thank god). BUT, no one explained WHAT the meds were or what I should do next. No one mentioned if I was supposed to follow-up with a doctor or how long the pain would last and what I should do if it didn't go away. It wasn't really until the next day that I realize I had no real idea what happened while I was in the ER, other than the fact that I was diagnosed with a kidney stone. My pharmacist was able to explain what the drugs were for, but they obviously couldn't give me any details about my specific case. I ended up calling 811 on the Friday following my ER visit to ask the nurse what the heck I was supposed to do! She was NOT surprised by my call. She said she gets a lot of calls like mine. This seemed to indicate a systemic problem. My kidney stone finally passed, but not after I became sick on the meds and sat in a walk-in clinic for over an hour waiting to see a doctor who had no answers for me. As I look back I realize there are several things that could have made my visit to the ER more effective: 1. ERs need to send patients home with WRITTEN instructions. This is so basic, it's crazy. 2. ERs shouldn't discharge people who are on their own and have been given medications that do not allow them to function properly. I think these simple steps would not only provide a better experience for the patient but in the long run, would save AHS money. Not only did I spend 8 hours in the ER, but I also called 811 and went to a walk-in clinic. I wouldn't have had to do the last two things if I had been discharged from the ER with proper instructions. It seems so simple....

It is with a broken heart that I write this review. If a zero could be given, it would be what this…read morehospital deserves. My beloved husband was lost to us during his negligent stay at this hospital, specifically Unit 53. Due to contracting COVID, My husband was admitted to the Grey Nuns Hospital on November 30th 2020.. I had no idea that would be the last day that I would touch him, have a face to face conversation, or just be with him. During the course of his stay we, his immediate family, were not allowed to visit with him at all: not in his room, not in the nursing area, not in the common areas, and not outside. Our only contact with him was via telephone. We repeatedly requested the opportunity to have an in person visit, but were repeatedly refused. When we asked why we could not have a single masked family member visit, were were continuously told "it is not allowed". On January 24th 2021, at 2:15 am a CODE BLUE was called. The code team was delayed in arriving to my husbands room, ostensibly "due to a lack of N95 masks near the room". When the code team finally arrived in my husbands room, nurses were at the bedside, However none of them were preforming CPR. The code team initiated chest compressions and the use of a bag valve mask, but to no avail - my husband was gone. HE WAS ALREADY COLD. I have no idea how long my husband may have been in distress prior to passing. I have not received a reasonable explanation as to why it took so long for hospital staff to notice that my husbands heart had stopped. I have not received reasonable explanation as to why my husbands heart rate monitor/alarm had been shut off or inoperative. I have not received a reasonable explanation as to why my husbands body was cold by the time hospital staff arrived and noticed that my husband was still, lifeless, and cold. To their shame, hospital management was allowing family members of other patients in the unit to have IN PERSON patient visits, yet our requests were arbitrarily refused. The chance to hold his hand, have a conversation looking into his eyes, and to hug and kiss him was torn away from me. The scars on my heart feel as though they will never heal. I have NEVER received a reasonable explanation from hospital management as to why we were denied visits while family members of other patients were allowed to do so. Sadly, senior management at the hospital appeared indifferent and callous when this issue was brought to their attention. I do not recommend that you allow your loved ones to be treated at the Grey Nuns Community Hospital. If possible, take them to a different hospital where management cares about how patients and their families are treated.

I came here to get my second vaccine shot and what a different experience to the first shot! The…read morefirst one I received at the mass immunization clinic at the South Park location. That was a big huge line and big huge room full of people (socially distanced of course). But this Leduc centre was much more comfortable. It was more like visiting the doctors office with little treatment rooms where the nurses are to give you the vaccine. The only congested area was the last room where you wait after the vaccine. They were giving shots in there AND making people wait in there so it was a little awkward. Other than that this is a great comfy and friendly place to get your vaccine. The nurse took her time to explain everything and ask questions and it was really a great experience. :) go get your vaccine here!

Hospital experience was the kind lady at the front receptionist. She was lovely…read more Then there was the permed haired dragon lady from hell who assisted in my enhanced CT scan. Thank you for making an already terrible experience worse. The highlight was when she screamed so loud and hard at me in Mt face while reefing my hands above my head when I told her something was wrong with my catheter. When she ripped my catheter out after the procedure, I threw up, terrible experience. Now I know how animals must feel when they are forced into submission and yelled at. Please,,,,,, do not go here for ct scan, this bitch will torture you.

When spending weeks at the UofA hospital you get to try many items off the main cafeteria Snack…read moreBar. I started out with a simple cheeseburger which was a great looking burger. It's like something you see on the tv for a burger commercial. It's was nicely seasoned with fresh in house ingredients. The only downside I found was the bun was old and falling apart. Bacon cheeseburger with onion rings was the same except not so fresh ingredients that day and old bun, the onion rings were great, golden and crispy. Poutine Classic was fantastic, a good sized portion of crispy fries gravy and curds. Crispy Cod and fries were good and fairly messy because the fillet was bigger than the bun. Double order of fries and ketchup is probably my favorite. Fries are always crispy, golden and fresh. Lastly I had pizza. These slices are huge and they change flavors daily which is nice. It's a very popular item with hospital staff and surgeons. The crust is nice and crispy with thick soft slice edges and fresh ingredients. I had a slice of butter chicken which was spicy because of all the chopped jalapeños and a slice of cheese pizza. A definite buy again item. All in all this is a great kitchen to buy a meal from and I recommend it.

I am so ashamed of university of Alberta Hospital switching an 79 year old man who is very very…read moresick to another town where he came from, but has no family there anymore. The original plan that was made from the doctor and the social workers was to keep him here in Edmonton where he has lots of family. when he gets better to move him into an old folks home in Edmonton.

Told them my pain was a 10/10 and that I'm pretty sure my appendix burst, or something burst in my…read moreabdomen area. Waited 4 hours and was told that it would be another 3 so I eventually went home so I could be in pain there as I REALLY needed to just lay down. I was throwing up in the bathroom and the bag they gave me. I hate hospitals for this reason.

They are borderline murders! Malpractice out the roof! People dying at the hands of incomplete…read moredoctors and nurses in the Emergency.... They will literally let you drop dead on the floor with no care. I came into the Emergency on Monday with my lungs on fire! They felt like someone was searing them with a blow torch, triage nurse did vitals, and hour and about later went to a room where I sat for almost 4 and half hours in excruciating pain, then ask a nurse if they forgot about me!!! Resident student doctor comes in, I tell him what's going on and he was treating me like I'm drug seeking or it's a panic attack... I leave the hospital and go home they call me an hour later, I said i would rather drop dead on the floor at home. They called the cops on me, RCMP officer showed up at my property violating my civil rights and threaten to shoot my dog if HE forced himself in my house! Threaten to arrest me if i didn't go in the ambulance! All this stress soon as I jump into the ambulance I had 3 EEG readings and I was NStemi! I was having a heart attack! They rushed me into the U of A hospital where I had to get a stent put into my heart! Stay away from this hospital! They are murders And they leak patient info out as well!