For years, I would avoid the main post office, especially at peak times, and go to a small local…read moreone. That's before they bought in self service machines and it's probably not overstating that it has changed my life somewhat. It may not be any quicker at the self-service machine, seeing as I'm not a trained PO professional but I pretty quickly learnt the order the questions are going to come up on the big touch-screen in front of me to select what sort of postal service I need. You will be very unlucky if you have to wait in line here as there are plenty of machines that mostly work. If there is anywhere you may have to wait in line is if you need a 'proof of postage' receipt or are sending by any traceable service (recorded deliver, special delivery etc.) but otherwise your stamps are printed along with your receipt in seconds and you pop your post in the box and go. Even better, the post office is now open until 6.30 each week night. It is almost empty for the last hour as no-one knows about late opening. Until now that is.

As Post Offices go... This one is pretty good actually. Ideally situated just off Victoria Square,…read moreI believe it's the largest Post Office in the City Centre. It offers all the services you would need, including a travel money service, a selection of collectable coins/small gifts, insurance/banking and a cash machine. There are a number of counters (and normally plenty of staff), so you WILL have a wait (inevitable these days), but now there is a ticket system in place so you at least have some idea of how long that's going to be. Plus, no more queuing! This branch has installed plenty of seats so you can sit and wait to be called. I popped in to post a parcel to America this week. Obviously, being the festive season... It was packed. I took a ticket and was informed there were 15 people in front of me. When you get your ticket from the automatic machine, you select the service you require (meaning that people waiting for passport/financial services aren't in the same queue as people who just want to post something). Posting things abroad is expensive these days, but the friendly and helpful member of staff I encountered made the pain a little more bearable. Once I was called, I scooted up to the desk to be greeted with a big friendly smile and was asked what I required. I explained I wanted to post a parcel and the guy gave me a sympathetic look and asked me to place my item on the scale. Yes... It was pricey. After going through the American import protocol (filling in the little sticker that pretty much renders any surprise gone for the recipient as you detail EXACTLY what is in the parcel), we had a chat about who I was sending it to and what I was sending. Not in a creepy way, just an interested one. Whilst the exchange was going on, we got to the subject of upcoming travel plans. With two trips abroad planned (so far) for 2014/2015, we got on to the subject of their various financial services for people going on holidays. Now, I am pretty clued up on currency etc - but he had some pretty good information about services I didn't know the Post Office offered (and assured me he wasn't on commission). I left lighter in the wallet, but not too bothered about it. I did everything I needed fairly swiftly and without and hassle. The service I received was pretty fantastic and I left armed with information about things I very well may use in the future. I would definitely use this Post Office again rather than my usual JQ branch if I was headed into town.

Naila in the local post office really helped today with delivering a book I needed to send to the…read moreother part of the country. Great service, and provided plenty of different options to get it there quickly, and as cheap as possible.

I don't generally have to visit a post office that often and can find them to be a bit laborious…read moreand difficult when I have to post a package with ebay items as it is a process I do fairly rarely. In a huge post office I can find this a bit stressful, whereas Selly Oak's post office that is tucked away on Oak Tree Lane aids this dilemma by being a bit smaller and quieter. The staff are helpful and are a necessity for dumb kids like me who have no idea what they're doing! Recorded delivery and all that jazz is regularly offered and explained and I have often popped in to get supplies, envelopes and stationary. Serving the local area, it is usually pretty busy but decent service more than makes up for this.

I use this post office for my ebay posting…read more The customer service is very good and patient, especially when you have 10 parcels. They are really helpful and the shop offers a wide variety of different types of envelopes and boxes. The post office is also a corner shop where you can get lottery tickets.

This small Post Office / convenience store is usually quiet with no queues, and being only a ten…read moreminute walk from my house is great when I want to drop off a parcel without waiting around. The lady who runs the Post Office is always friendly, deals with requests efficiently and with a smile, and is generally a pleasure to deal with. The Post Office also sells greetings cards, stationary and other bits and bobs. The convenience store had everything you might need in a pinch, and is usually well stocked. A throw back to the traditional days of a local friendly Post Office. What more do you need?

Lovely friendly staff. Very helpful. Renewed passports did all the work for us. No stress very easy…read moreprocess.

There's been a lot of talk lately over the death of the local post office. Whilst the one at the…read moreQueen's Head in (or at least near) Londonderry can't lay any claim to single-handedly reviving the local post office, it certainly bucks the trend. Having lived in Wolverhampton for three years and used their cavernous, pretty grim post office, it was nice to go to a smaller much more community based one where the three staff know the local people and regular customers. It's nice to feel a part of that kind of environment; one which is increasingly difficult to find in cities. It also maintains the Post Office trend of selling random items (handbag anyone?) alongside envelopes, paper and sellotape whilst you wait behind people posting stuff they've sold on eBay (the only reason I go in there) or folk sorting their car tax out. Yet perhaps the most useful thing about this Post Office is that it has a free cash machine outside, one of the only ones in walking distance around the area (the other is on Langley Green High Street).

Really useful shop on campus that offers full postage/parcel options, an extensive selection of…read morecards and university branded gifts and clothing. I was initially suspicious that my post wouldn't reach its destination. It seems unusual not to be served through a glass partition after an enormous queue, but arrive it did. The staff seem knowledgable about postage options although they don't offer other post office services such as passport and tax disks. I rarely buy cards elsewhere now unless I happen to be in town when I remember and whilst Unique isn't really a bargain you certainly won't pay more than in other major 'card retailers'.

This is a really useful store, it sells a variety of gifts and cards, caters for full Royal Mail…read moreservices, it provides a photo processing service and is a dry cleaning agent. I had no idea that the University had a post office and when I discovered it, I was more than pleased as I often post a lot of parcels and letters. It is a really useful store to have on the campus. However, I have had a few unpleasant experiences with the staff. I went in a few months ago to post some parcels and the lady serving me misheard the type of postage I had asked for, when I told her of the mistake, she accused me of changing my mind instead of her mishearing me. She then angrily had recalculated the cost. I was quite shocked by her reaction and I felt as though she was having a go at me, when I had been nothing but polite. The other staff do not seem so bad, but the customer service here is really not up to the standard it should be and I feel as though they would rather be elsewhere than serving the customers. After my previous experience I have been reluctant to return, which is a shame as the services are useful and convenient for me.