Horrendous bussing service,…read more expect them to be late, miss you at your stop, drive the wrong direction, be unable to operate the bus such that they need a supervisor to come press the right button. Couldn't be more unimpressed with WTA

Regina was very thoughtful and waited for me I'm in a wheelchair she went above and beyond her work…read moreduties

My friend and I took the amtrak cascades train from everett to vancouver bc in december to come…read moreback home after a quick vacation. This would be my first time taking the Amtrak train. Actually, this would be my first time ever riding on any type of train besides the subway/skytrain. My friend took care of the booking for the both of us. We got 2 coach class seats in the morning. The Amtrak staff at Everett station were pretty nice and informative when i asked them general questions about my travels. I showed them my passport, gave them my ticket, and we got a declaration form to fill out. There were no queue times to check in because there were only a few passengers at the station (less than 10) The train came right on time as scheduled. The conductor helped bring our suitcase up the stairs of the train and helped us find our seats. All the passengers embarking on the train took less than 4-5 minutes. The train was fully booked and all the windows seats were already taken so my friend and I sat on different seats closest to the middle aisle. The coach seats had ample leg room to put your bag and do things like eating and using your laptop. I didn't feel cramped at all! Looking outside as the train was moving along the coastline near the border was a treat. walking in the train was tricky because the whole train coach kept bouncing a bit each as it traveled. Washrooms were clean and had ample room for usage. There were 2 unisex bathrooms with a bright light on the wall to indicate it's being used which it can be seen from far away. The train was 20-25 minutes behind schedule because of freight trains and marine traffic having the right of way, stopping our train from going further. The train conductor was apologetic and kept the passengers updated. On the other hand, at the end of the journey, Canadian customs was really fast and took maybe 3-5 minutes to go through. The Canadian customs procedures were really streamlined and quick. There were basically no wait times for going through customs. The disembarking was done train car by train car. It was done starting by business class, then coach class. Luckily I was in the first coach car near the front. Overall, the train ride was very smooth in terms of the entire Journey from start to finish! I recommend Amtrak train for the nice coastal views and making it a very smooth experience in terms of travelling across the US-Canadian border. There may be some delays though if you're not lucky. 4 stars.

The ticket taker in Vancouver, BC was very helpful and carried my 48 pound suitcase onto the train…read morefor me. And the desk clerk at the Bellingham Amtrak went above and beyond.

Island transit doesn't seem ran well as a whole, and the majority of bus drivers are rude with no…read morepersonality. Mike Newman on the other hand is amazing!! I get so excited every time I see him pull up to my stop! He's by far one of the friendliest people I've ever met in life! And he seems to truly enjoy what he does. I only wish the other bus drivers had even a fraction of his happiness, and friendliness! It'll truly be a sad day for all the bus riders on whidbey island when he eventually retires. Keep up the good work Mike! You are truly the best thing that's ever happened to that company!!

If you have to be somewhere on time, do not take these buses. They are late every single time in…read moreCoupeville. Very unreliable. I'm writing this as I'm at a bus stop waiting for a bus that is 25 min late.

Left us on the side of the road for 3 hours today and continually lied to us about what was going…read moreon. We're sending another bus. Then, we're sending mechanics. It was 2 guys from their office with a jack that was too small so they couldn't get the tire off to change it. We were all calling the office and being told different lies. The manager went home just as we were pulling in at Burlington. They could have sent another bus or gotten a commercial tow truck with the right tools but they did none of those things. Very unethical group of people. Do not book. It doesn't feel good when the management just does not care, the employees lie and evade. I'll get a response from Lori, seen here as the owner and she'll tell me to contact management directly. We attempted that while broken down on the bus. They refused to come to the phones. "All in a meeting." .changed from 1 to 3 stars. I called this morning and just got an email offering a refund.

I used the Bellair Airporter Shuttle this morning from the Stanwood Chevron to SEA. Fabulous…read moreservice. Clean, comfortable, reliable, courteous. Highly recommend.

Belichick is big on processed pork, as you can tell. There's a long history of "Bill-and-ham" that…read moreyou should be aware of. But this has nothing to do with that. This bus station is actually part of the Amtrak station which serves the beautiful mountain town of Bellingham with all of its beautiful scenery and greenery. Definitely one of my favourite towns in the state, full of awesome College people here as well. Coming here by bus wasn't my best experience, and I much prefer driving here to be honest. But it's great for kids that don't have that luxury.

I hate this company. I missed my bus because I was waiting at the wrong place. On my very ticket…read morethey give the wrong location. It's caused me a huge amount of inconvenience. They're more concerned about covering themselves as far as a refund is concerned. The other time I used Greyhound the driver went right up to Canadian Immigration and specifically told them that my COVID test had expired (by a couple of hours). Who is this guy, the government all rolled into one?

Coming from a city that has few mass transit options, I truly appreciate the Sky Train. Visiting…read moreVancouver for the first time, and we quickly learned how to get around the city using the Sky Train. The kiosks were easy to use to purchase our tickets. The day pass is an excellent value and we definitely got our money's worth as we traveled all over the city. The maps on the trains helped us plan our stops. The trains and stations are clean! One of the members of our group uses a walker, and each station featured a gate and elevator that made it very easy for a disabled person to use this public transportation.

Being a tourist in Vancouver is awesome for many reasons; the food, the cocktails, the sites, and…read moretheir amazing public transportation like the SkyTrain. SkyTrain sounds like a designer drug you'd see in a dystopian Sci-fi movie, but the only high this Skytrain gave me was the feeling of ease, when going from the airport to my hotel in downtown Vancouver. I wish they made public transportation that was this smooth all over the US and not just major cities. This train runs all over Vancouver and its outliers cities and is the preferred mode of transportation by locals. The maps are easy to figure out and there's no need to purchase a day pass. If you're just doing one or two quick trips. You can just tap your credit card on the entry turnstile and kaboom... you're cruising on the SkyTrain. Ready to chase the dragon called life? Then prepare to get lifted on the SkyTrain.

BC Transit is a bus system that runs throughout the British Columbia/Victoria area. It was…read moreconvenient and easy to use, as we were looking for a public transit option to get to Butchart Gardens from downtown Victoria. If you're staying in downtown Victoria and want to visit the Butchart Gardens, I highly, highly, highly recommend using BC Transit instead of the tour deals that the tourism offices will try to upsell you on because it only costs $5 CAD round-trip per person to get to the gardens and it drops you right off at the entrance. The downside like with any public transit system is that everyone else uses it. When we used the bus on a Sunday in the late morning, the bus was packed, so finding a seat can be challenging. Yet, it's easy and cheap to use, with signs indicating where to go. I would use this again for how affordable it is.

BC Transit is a provincial government crown corporation that operates transit outside of Metro…read moreVancouver. BC Transit is better than Translink (Metro Vancouver) the reason is because BC Transit is not privatized. This means no crazy spending because everything is closely monitor and tracked and audited. Crown corps make sure that spending are not wasteful and most of the time need multiple level of delegation of authority/approvals. So you ask me why BC Transit doesn't operate in Metro Vancouver. Well they used until 1999. BC Transit being a crown corp they are subjected to many public service rules and benefits. This means that they don't pay taxes. Their employee pay increase is based on the released public servant percentage and etc. This also means the fare of course are lower than if it was privatized when compared to distance wise. Yes BC Transit is funded by tax payer. But if you look at Translink, tax payers fund it too. Yeah it doesn't make any sense. Anyways, any upgrade to buses and improvement would require a business case, budget layout, consultations and etc because it is a crown corp. So you would expect that any upgrade would take awhile. Yes BC Transit still uses the rip rip tickets. They work and they don't feel that they need to burden taxpayer on increase cost that will not provide increase revenue or rider satisfactions or increase productivity. They do use a machine that counts coins. So it is not counted by hand. The bus is definitely cleaner than the one operated by Translink. They do have an app that tracks the time the bus is coming. or you can text for the time. Or even just use google map (type in current location and where you are going).

Just walk! Terrible service, always late if they even arrive. Customer service was very rude.read more

Management doesn't care about workers, work life balance or the public in general. High turn over…read morerate. I have a half eaten ham sandwich that could do a better job of running a transportation company. The other drivers were great. But everyone is always scared of being let go. Managers overbearing, condescending, curt, obtuse, with a undeserving sense of superiority.