I ordered cloThen they never showed up. She wouldn't send me the tracking number, and it never…read moreshowed up. I reached out to her, and she said it wasn't her problem.

I ordered a long sleeved blouse from this shop. It looked great in the online pictures but when I…read morereceived the item, it was by far the cheapest material and quality. They don't have a return policy, just exchanges and I didn't want to be bothered. Worn the blouse roughly 3-4 times and the buttons are already falling off. For what they charge for their items, I would have expected at least department store quality. Would definitely not recommend this shop.

My absolute favorite boutique in Arizona! Such a staple. The staff is incredible and really pay…read moreattention to you. Ashley is favorite part/ she's always so helpful & picks stuff out that fit my body & what I'm shopping for. I genuinely enjoy seeing her everytime i go!! My favorite part about this store- they don't carry multiple quantities of the same thing so you really are getting unique pieces you probably won't see on someone else. They have the BEST dresses. At boutique pricing but staples- I have multiple dresses I've accumulated over the years i still reach for & still in perfect condition!!

Unfortunately, this store has been under new management for the past year and has become…read moreunrecognizable. What used to be a cute, organized, and friendly place to shop has become unkept and never has the selection that it used to. The service aspect has changed so much under this new manager, it seems they do not understand what it means to run a business. The last few times I have been in here, there has only been one employee working! Today I finally asked what is going on because she was running around trying to help five different customers at once! Apparently, their manager is only scheduling one person to run the store because she doesn't want to pay anyone, and the manager can't be bothered to show up and run her own store! I feel so bad for these employees who obviously get zero help from their manager and are expected to run the store by themselves. It is really sad to see a great boutique turned into a mess because of one manager who is incredibly selfish and careless. Really unfortunate, and I will never shop here in the future ever again.

Beautiful store! The setup is so aesthetically pleasing! I refuse to shop anywhere else after…read morecoming in here! Highly recommend

I've been to this Boutique as much as I can since I found it. You don't ever see the outfit when…read moreyou are out because the owner carefully selects each and every outfit and only gets a one S, M & L in each outfit. For as beautiful and comfortable as everything is; not to mention the quality,is well worth it. I make it a point to grab every item that catches my eye, try every piece on and I only put what I ABSOLUTELY CANNOT leave without buying in one pile. The fit is perfect, the color, the size, etc. it's not hard to create this pile especially with the help of the staff.

Stopped by the pick up an online order but the email instructions versus the store were different…read more Fortunately, they were very helpful to get my order picked up. Thanks Mike and Team! Store itself is very well organized and everyone is on it! The holiday is in full effect

The female at the Amazon return spent a long time with a man that didn't have his returns ready and…read morewanted to talk about his grandkids and other things. She acted with no urgency even though there was a long line. I do not recommend this location for Amazon returns! I've been to this location before and the same thing! She is slow and talks to people even though there is a long line. I recommend driving a little further and go to the one South of here near the US 60.

This is a very cute store offering unique vintage pieces, handmade and local goods. They carry…read moreclothes for both men and women, hats, sunglasses, shoes, jewelry, candles, local honey, and trinkets. The prices seem reasonable and although it was a weekday, there was a good amount of customers shopping and you could tell they were regulars. The nice lady at the register was also very welcoming and friendly.

Lots of really cool pieces and stuff. The prices are really great, too. The girl behind the counter…read morewas nice and very helpful. This place is definitely worth checking out!

Great customer service and they are extremely helpful when sizing you. The best part is you're able…read moreto try it on before you buy it. I will definitely be coming back

I stopped by here to shop for candles. Not only did I find candles, they had such a vast selection…read moreof other cute items! My favorite was the unicorn charging power bank. They also had a neat retractable usb phone charging cable, headphones, clothes, shoes, toiletries- detox masks, hand creams, makeup and lots of other great stocking stuffers. The girls at the front counter were super nice and hospitable. Definitely a great place to shop for unique gifts!

Today one of my friends texted me alerting me that Francesca's at Dana Park was having a 60% off…read moresale and she scored 6 Volcano candles in case I was interested knowing how much I love volcano candles. I leave my house instantly to go buy the remaining 3 Volcano candles.. The employee sees that I'm holding them and says the candles aren't included in the sale. I ask her where it says that there are exclusions to the sale on the signs posted throughout the entire store. She replies that corporate didn't send those signs with exclusions. I explain that my friend had just bought 6 candles and received the 60% off discount. Later I found out that my friend had asked if the volcano candles were included in the sale and the employee said yes they were. I asked if I could speak to a manager, she said she was one of the managers and her boss was unavailable. The employee said her name was Jessie. Francesca's should have made things right and honored the 60% off the entire boutique as their signage advertised instead of being selective on what is on sale and what isn't, it almost seemed like Jessie wanted the remaining candles for herself instead of selling them to a paying customer.

Get rid of the biker clientele.a little crude. Desk clerk was arrogant. Not a friendly experience…read more I will not come back

Love this place Staff is awesome…read more They have a variety of items . They are located inside on the green.so convenient

I came in around 1:50pm today and was immediately greeted by a Ms. Elaine. She welcomed me into the…read morestore (from the register) with high enthusiasm and a big smile. I thanked her and it put a smile on my face. I was looking for Oxford shirts for work but on my way to the shirt section I got caught up in the juniors and saw this SUPER CUTE Jean jumpsuit that I just couldn't pass. I was suppose to only be looking for stuff at work but I got GOT by the $16.99 and $21.99 Jean jump suits. One was a more loose fit and the other was a little more bodycon. I went to the shirts and nothing stuck out to me so I headed towards the dressing room I saw at the back, it was closed and there was a sign that said go to fitting rooms at front. I tried on both outfits, the loose fit was sooo cute, I was too short for the more tighter fit one. I then had to go to the bathroom so I went to register to give the lady at the front my jumpsuit while I used restroom and then I'd come buy it but Elaine said she would walk me back there (turns out there was a code to get in) we walked back chatting and she was lovely. Once I was done, I went back to front to checkout and it was a Ms. Suzan that took care of me, she was friendly but quiet. Didn't wait in line long at all. There was only one person in front of me. Haven't been to a Burlington in a while but great experience!

I went here Dec 2025 to buy gift for office party and the cashier made me scan my debit card twice…read morebecause her machine was slow.. I found out a few days later they charged me double so I called, submitted everything they asked for, my Bank statement and copy of the receipt etc. They refunded me then went into my account and took the $86 back out. I don't understand why and they don't know why and keep telling me they're going to ask finance and attitudes are like we really don't give a shit we charged you double and stole money you worked hard for!! Been 3 months and I'm still waiting.. this business really sucks sad because I used to love shopping here but am not surprised by the low score and high employee turnover, just terrible